Sure 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Sure is right for your organization?

Our Utility Billing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sure

4.6

(5)

Pricing

Pricing available upon request

About Sure

Sure is an end-to-end subscriber lifecycle management solution that helps streamline recurring billing processes, maximizing subscriber retention and driving revenue growth for businesses across various sectors.

Sure enables businesses to manage the entire subscriber and subscription lifecycle—from acquisition, billing and revenue management to retention and churn reduction. Additionally, it enhances customer engagement, streamlines operations for efficiency and scalability and accelerates revenue growth for its clients.

Sure Screenshots

Sure Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Sure Features

Popular features found in Utility Billing
Customer Management
Meter Data Management
Non-Metered Billing
Online Payments
Payment Collection
Penalty/Cut-Off Processing
Rate Management
Reporting & Statistics
Self Service Portal
Transaction History
Work Order Management
More features of Sure
Access Controls/Permissions
Accounting Integration
ACH Payment Processing
Activity Dashboard
Alerts/Notifications
API
Audit Trail
Billing & Invoicing
Billing Rate Management
Call Data Records(CDR)
Cancellation Management
Carrier Access Billing
Client Portal
Commenting/Notes
Compliance Management
Configurable Workflow
Contact Database
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Profiles
Customizable Billing
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Discount Management
Dunning Management
Electronic Payments
Enrollments/Onboarding
Flexible Rate Tables
For Electricity
For Internet Service Providers (ISP)
For Natural Gas
For Telecommunications Industry
For Trash
For Water
Inventory Management
Invoice Management
Invoice Processing
Metered Billing
Mobile Access
Multi-Currency
Multi-Language
Order Management
Payment Processing
Payment Reminders
Post-Paid Service
Pre-Paid Service
Price/Margin Management
Printing Services Integration
Product Catalog
Rating Engine
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reminders
Revenue Management
Revenue Recognition
Sales Tax Management
Search/Filter
Service Provisioning
Service Request Management
Subscription Management
Subscription Plan Management
Summary Reports
Tax Management
Third-Party Integrations
Usage Tracking/Analytics
User Management
Workflow Management

Sure Integrations

authorize.net

Razorpay

PayPal Checkout

ATOM

PayPal Recurring Payments

Sure User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

5.0

Value for money

4.8

Customer support

4.4

Functionality

4.8

Have you used Sure and would like to share your experience with others?

Daniel G.

Verified reviewer

Telecommunications

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Review Sure in Digital TV

Great experience working with Sure System and Magnaquest Support Team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very complete platform that can be customized to the needs of the company.

Cons:

Some customization takes a lot of time and effort

Reasons for switching to Sure

The company was growing at a very fast pace and we needed a solution that was scalable and that can follow the growth

Manas S.

Verified reviewer

Internet

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

MQ SURE is a QUADRA PLAY SOLUTION and useful for all kind of subscription monetization business

We are using Sure since 2012 and overall it is good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the features needed by any broadband provider.

Cons:

It's a oracle DB and Magnaquest need to work alternate database.

Reasons for switching to Sure

lack of required functionality and not cost effective.

Mohamed E.

Verified reviewer

Entertainment

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

MQ Sure System Experience

Simple system usage fulfilling most of our needs by default and extremely helpful support team that can handle anything we need

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple user interface- Unified portal for both inhouse system & b2b- Great user access control model - Extremely helpful support team. Pricing is also a big plus

Cons:

Nothing in general but maybe due to our specific and complex business needs not all the options needed are available through the configuration module nevertheless MQ support team can overcome using hard coding, in addition some limitations in default reporting module but nothing that cannot be handled by customer reports requested by MQ support team.

Ankita J.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

SURE Billing Software

SURE, is a subscription and revenue management software which gives invaluable insights like churn, customized billing rules, collection processes etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SURE, is a billing and a revenue management system that helped us in recurring billing for invoices and automated collection follow-ups.

Cons:

As it is a huge product deployed for multiple customers across segments change management is bit time taking.

Govind S.

Verified reviewer

Broadcast Media