PocketSuite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PocketSuite

3.9

(40)

Pricing

Starting at $24.99 per month

About PocketSuite

PocketSuite is a web-based scheduling platform designed to manage a team, franchise or multi-location business. It helps manage client-facing operations such as bookings, payments, messaging, and more.

The platform offers features such as digital contracts, client onboarding, online booking and recurring payments. It allows users to track their availability and client bookings and also helps optimize leads and reviews. The platform's smart online booking capabilities enable clients to schedule appointments, while digital contracts and intake forms ensure a seamless onboarding process.

PocketSuite Screenshots

PocketSuite Pricing and Plans

Starting price: $24.99 per month

Free Trial

Free Version

Premium

$24.99

flat rate, per month

Plan includes:

3 Forms
Anytime
Anywhere Text Support
Appointment Imports
Appointment Reminders
Automated Text Marketing
Bulk Client List Imports
Calendar Scheduling
Calendar Sync
Card Reader

Team

$34.99

flat rate, per month

Plan includes:

6 Forms
Add & Manage Team Members
Anytime
Anywhere Text Support
Appointment Imports
Appointment Reminders
Automated Job Check-in/Check-Out
Automated Text Marketing
Bulk Client List Imports
Calendar Scheduling

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PocketSuite Features

Popular features found in Tattoo Studio
Client Management
Confirmations/Reminders
Inventory Management
Marketing Automation
Multi-Location
Online Booking
Payroll & Commissions
Point of Sale (POS)
More features of PocketSuite
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Before & After Pictures
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Class Management
Class Scheduling
Client Portal
Client Profiles
Communication Management
Contact Database
Contract/License Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customer Mobile App
Customer Portal
Customer Service Management
Customizable Forms
Customizable Reports
Customizable Templates
Debit/Credit Card Processing
Discount Management
Document Management
Document Storage
eCommerce Management
Electronic Forms
Electronic Payments
Electronic Signature
Employee Management
Event Management
Facility Scheduling
Faculty/Staff Management
For Medical Spas
Forms Management
For Salons and Spas
For Yoga/Pilates Studios
Gift Card Management
In-Person Payments
Instructor Management
Invoice Management
Lead Generation
Marketing Management
Member Communication
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Mobile Grooming
Notes Management
Onboarding
Online Store
Payment Processing
Payroll Management
Performance Metrics
Pet Birthday Tracking
Pet Grooming
Pet Profiles
Photo Management
Photo Updates
Practice Management
Promotions Management
Ratings/Reviews
Real-Time Reporting
Receipt Management
Records Management
Recurring Appointments
Recurring/Subscription Billing
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Rescheduling
Reviews Management
Sales Reports
Scheduling
Service Catalog
Session Notes
SMS Marketing
SMS Messaging
SMS Notifications
SMS Reminders
SOAP notes
Staff Management
Team Calendars
Team Management
Third-Party Integrations
Transaction History
Treatment Packages
User Management
Vaccine Management
Wait List Management
Waitlist Status Tracking
Web Forms
Website Integration

PocketSuite Integrations

Google Calendar

PocketSuite User Reviews

Overall Rating

3.9

Ratings Breakdown

55%

20%

18%

Secondary Ratings

Ease of Use

3.8

Value for money

3.7

Customer support

3.8

Functionality

3.7

Adriana H.

Verified reviewer

Used other for unspecified

Review source

Reviewed March 2018

It is very useful for programming the daily activities of the organization.

I did not get any benefit directly, I had the opportunity to see its operation by a primary state residing in the United States, and I explain what it is and what is useful despite being so easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows you to work as a team from the app, you can send scheduled messages, schedule payments and even contact employees and customers as assignment of activities.

Cons:

It is not an app available for all countries in the world, which is a great disadvantage, because despite being so simple in Venezuela would be very useful to process customer payments and control them.

Erika B.

Verified reviewer

Alternative Medicine

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2025

#1 Platform - Easily the Top Choice for running a self employed or small (or large) business!

Overall it’s awesome!! As a Licensed Massage Therapist it has literally everything I need to manage my book of business, scheduling appointments, invoices, payment, customer communication, and countless other features for running my business. As I was finishing massage school PocketSuite was by far the most highly recommended platform to use by my instructors and other professionals in the industry. It can be easily and seamlessly accessed on either a desktop or mobile device, it’s simple and straightforward on the client facing end, and really is just the whole package for just about any self-employed kind of business. I know there are numerous other platforms available but I am super loyal to PocketSuite due to their excellent customer service, flexible functionality, and level of respect and trustworthiness in my industry! Highly highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does everything! Calendar, scheduling, CRM, marketing, forms, and I’m sure a bunch more that I haven’t discovered yet! My favorite “Pro” is that their customer service is absolutely 5-Star! Pocketsuite has a TON of options and functionality features and the customer service team is amazing with fast response time, guidance, communication, and support!

Cons:

My only “Con” isn’t actually anything negative about PocketSuite itself, it’s just that it’s overwhelming to set-up! Pocketsuite knows that though and offers a multitude of options for direction, support, guidance, “how-to” videos, Q & A, and even 1:1 virtual meeting sessions you can schedule. I believe there are also certain features that you can request that they do the set-up for you, but I haven’t made it that far yet to know for sure.

Reasons for choosing PocketSuite

Best overall performance and functionality, lower costs and fees, best reputation and highest recommended in my industry!

Verified

Reviewer

Consumer Goods

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Don't purchase Pocketsuite. Customer service AWFUL!

I lost over $1000 job toady because I couldn't get my customers information because they have bad software combined with awful service or no service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing it should be called No service Pocketsuite.

Cons:

Customer service in awful and they what you to do everything online.

Ian R.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed October 2024

The go-to app for small/medium business owners

Amazing! Their customer service is extremely prompt and ready to resolve any issues. I would recommend them to anyone I work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For the price you pay you get a lot of features! It's extremely mobile-friendly, highly customizable, and extremely intuitive. For me, it's the go-to app for any small/medium business owner who wants to run their business from their phone.

Cons:

Doesn't yet offer integrations with other softwares.

Reasons for choosing PocketSuite

It was a lot cheaper with the same if not better features.

Reasons for switching to PocketSuite

PocketSuite is a cheap way to combine all your critical functions together.

Dave "The Shef" S.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

Pocketsuite is a MUST for any solo-preneur or small business owner!

Pocketsuite is like having a personal assistant in my pocket. Whether it is for processing cards, scheduling appointments, or communicating with clients...I love this product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to automate a huge chunk of the communication with my clients via text. (or email if they prefer). The credit card rate is very competitive. They templates feature makes it so simple to follow up, send reminder messages, and so much more! Their support is amazing. Very responsive to texts!

Cons:

I'm new to the premium side after using the software at the free level for a few months. Still learning new capabilities and ideas.

Angelene C.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Worst company ever

Worst company ever. Their service is terrible as are their ethics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing it was worthless without payments

Cons:

Don’t do it!!! I followed all the rules as any reputable business. I was blackballed because of some algorithm (as they claim) they refunded a client money for a service I performed and was paid. They gave me excuses and basically told me to go away. I asked for a discounted rate since I was denied what I paid for and they disabled my account. I cannot contact some of the clients who booked through there!! They cost me money and now are messing with productivity. WORST COMPANY EVER don’t waste your time.

Joshua V.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Awesome Platform

This platform is great! I love how easy it is to schedule my customers and how it keeps all their info.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use, keeps my customers info in one place!

Cons:

Every once in a while i get logged out for no reason.

Verified

Reviewer

Construction

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2019

Terrible

They have a verification setting without really telling you that being denied accepting payments on their service is actually an option. They take your money for accepting payments through their software before they can actually deliver on what they promise. Seems kinda shady to me and I will definitely be contacting the BBB

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I initially liked the software....but they charged my card twice but for some reason can't find the second charge on their end.....even though its in their account and not mine

Cons:

Customer service and wait times....very slow verifying you. Duplicate payment taken out of my account. Not delivering on services promised

Verified

Reviewer

Restaurants

201-500 employees

Used other for less than 6 months

Review source

Reviewed August 2018

Great organizer and perfect way to keep in contact with your clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PocketSuite allows you to schedule appointments and keep track of payments, all in one place! It is the perfect app to use for a small business.

Cons:

There can be issues with the payment process. Money can be withheld until the verification process is complete. If left incomplete or if unsatisfactory, the money is returned to the clients.