RentSense 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RentSense

4.8

(19)

Pricing

Pricing available upon request

About RentSense

RentSense is a collection tool that assists social housing organizations in collecting overdue rent from tenants. The system uses predictive analytics to analyze data from the Housing Management System and accurately forecast the future financial behavior of individual tenants. This allows the system to prioritize cases, enabling early interventions that optimize outcomes for both the landlord and the tenant.

RentSense provides intuitive dashboards and reports that present complex tenant information in a clear and simplified manner. This helps collections teams focus their time and efforts on the cases that need the most attention, freeing them up to offer support and assistance to tenants facing difficulty. The system can be tailored to the specific needs and organization of individual social housing providers.

RentSense Screenshots

RentSense Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

RentSense Pricing Plan

Pricing available upon request

No plan information available

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RentSense Features

Popular features found in Predictive Analytics
AI/Machine Learning
Data Blending
Data Discovery
Data Visualization
Forecasting
Modeling & Simulation
More features of RentSense
Analytics
Dashboard
Financial Reporting
For Property Managers
General Ledger
Natural Language Processing
Online Payments
Performance Metrics
Process/Workflow Automation
Rent Collection
Reporting/Analytics

RentSense Integrations

Salesforce Service Cloud

Microsoft Power Apps

Salesforce Data Cloud

RentSense User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.8

Functionality

4.7

Have you used RentSense and would like to share your experience with others?

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed January 2025

Excellent System

Very Good, I am happy with bringing the attention to new rent account for me to act in time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love it, it tells me the issue that I can look ait it with the specific account

Cons:

When the rent account are in credit and they also on my work tray, i do understand that they are picked up in basis of the rules but they are not in arrears.

Stacey H.

Verified reviewer

Civic & Social Organization

501-1000 employees

Used daily for less than 12 months

Reviewed January 2025

Rent Sense Review

Overall experience with Rent Sense has been fantastic, as a fairly new customer the benefits are being realised and it has really supported our processes and performance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform enables contact with the right customer, at the right time. The reporting suite that runs alongside rent sense to support arrears hotspots and areas that require more attention are brilliant for an overall proactive approach.

Cons:

It would be great to have an 'arrangements' function set up directly and managed in rent sense. When a direct debit returns, it does not show as this in the transaction breakdown.

Reasons for choosing RentSense

The product had the assisted automation platform that met our requirements and delivered better VFM at the time.

Sonia E.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for less than 12 months

Reviewed January 2025

Its a must have

I find that it has overall reduced the team arrears since we have started using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It brings to our attention cases that wouldnt be looked at otherwise.

Cons:

the cases that are in credit and dont need action- time waste

Abi H.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Reviewed November 2024

Excellent Service and Product!

excellent! rentsense product is very easy to use and the support is excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use, Mobysoft is very engaging and always available and helpful

Cons:

Nothing really, it can be difficult sometimes to know why cse is showing under which rule however we haev some training coming up around this.

Reasons for choosing RentSense

other product was inferior and missed cases which should have been raised for contact

Vendor Response

Hi Abi, Thank you for sharing your experience with RentSense! We’re happy to hear that you found value in our solution. We also appreciate your feedback, as it highlights both what we’re doing well and what we can improve. We take feedback seriously, and we’re committed to improving our solution to provide a better experience.

Replied November 2024

Debi G.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used weekly for more than 2 years

Reviewed March 2025

A valuable tool to reduce risk, manage debt and support residents

I have used RentSense in three different role - as a housing officer, a line manager and now as a senior manager. In all three instances, I have found RentSense to be an important tool in helping to manage/reduce risk and to support residents

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a senior manager with a large housing association, having RentSense enables me to have a clear over of actions being taken by offers to reduce debt and support residents. It provide me with an overview of trends and allows me and my managers to plan and deliver targeted interventions.

Cons:

My only disappointment with RentSense is that this is not fully linked to our internal systems. This requires officers to complete actions on one and then 'tick' RentSense to confirm the task has been done. This does present a risk that someone could accidentally tick an action but not do the work to support this. I would therefore much prefer it if our systems worked fully together

Darren J.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for more than 2 years

Reviewed January 2025

SYHA review of Rent Sense

My overall experience is very positive. I believe in this product, my staff (after the initial worry) really like it, and the feedback has been very positive. It has enabled us to reduce caseload so we can tackle and spend more time on complex cases.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it enables my staff to focus on those cases we probably wouldn't see if we did not have rent sense. It really focuses our efforts to prevent arrears and for us to tackle arrears a lot earlier.

Cons:

There's nothing to really dislike about it. However, it does sometimes recommend cases that we don't need to see and occasionally it doesn't recommend cases we would wan to see.

Paul M.

Verified reviewer

Real Estate

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Fantastic software for income collection teams!!

I have had a very positive experience with Rentsense over the years. The staff are excellent and always available to discuss ideas or resolve issues in a timely manner, the implementation team and CSM have been really organised, communicated well, and delivered the system and training as per the project plan.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RentSense allows the team to work much more efficiently, removing the need to see accounts that require no action, based on our own policies and procedures. The system is very user friendly and I have always found it to be reliable, with very little (if any) downtime.

Cons:

I really struggle to find any negative comments regarding the use of RentSense.. If I had to be super picky I would like to see the software fully integrate with a wider number of Housing Management Systems, allowing users to add case notes directly from RentSense as standard, removing the need to move between systems.

Andy N.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for more than 2 years

Reviewed February 2025

Landlord Operations Manager

Very positive working relationships and support . - Without rent sense we would not have been able to reduce our arrears to the lowest they have ever been since our records began,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rent sense provides informative and accurate records that enable us to proactively target and prioritise work to help us with our income recovery. But in addition to that we value the industry expertise and support the team offer in helping to develop our teams, their knowledge base and best practice.

Cons:

Every presentation tired to sell the product to me when we already love it

Julie L.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for more than 2 years

Reviewed January 2025

10/10, what would we do without it!

Its 10/10 on all levels. The ease of using Rentsense for Officers and Managers, the support and development of the product and the difference it has made to our delivery of account management and collection.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Splitting cases that need attention into groups to assist with time management, batch working and clues for investigation. The reporting and analytics are great for Managers and work can be reassigned at times of pressure or absence. The development of the product by Mobysoft is awesome as they predict our needs and sector changes to enable us to move with the times.

Cons:

Nothing really, sometimes its hard to see why some cases are recommended but the helpdesk are very helpful and will investigate and support our query.

Shubash M.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Highly reputable