Q360 2026: Benefits, Features & Pricing

Q360 has lots of customizable features allowing you to design a workflow that is unique to your clients. The ability to customize reports provides insight to key trends allowing for process improvement internally & externally.

Efficient and has all the information needed to run projects. Could be updated with more modern UI.

It seems like a really useful program, but for 20-25 years ago. It needs a major interface change and needs to be re-written for what the end users in each department need.

Q360 is a great software, our organization uses it on a daily for a variety of tasks and each employee is tied into the software with their own account and accessibility privileges.

It’s a highly effective tool manage almost anything and would recommend it to anyone who manages a business with lots of projects and or warehouse management.

Our company has been using Q360 for about 9 months and so far we feel this product has been pretty great for us. One of the biggest pros of the system is that it has so many options and uses and is very powerful. A con to that is that it will take a lot of time and learning to utilize it. The system has some small glitches but not too many, but the pro of that is that Q360 support has been able to fix all of the issues. Sometimes it can take a little while to get things resolved but that is on both ends. It is very convenient that Q360 allows a user to have multiple windows open and you can toggle back and forth between them with ease. Most programs when you are in edit mode, you cannot open another window. This has been nice for us. Solutions360 has done some great tutorials and has an extensive help menu with visuals to aid in the learning process and they are always willing to schedule a meeting with Q360 Support if you cannot resolve things on your own. Brad and Tofiq were right on in predicting things that would be an issue when they came to do our training and focused time and thoughts on how to fix those things. They helped ease the pain of transitioning systems and made the implementation process go smoothly. Brad and Tofiq gave us an outlook on how other customers are using the system and how that has transpired for them which was helpful in developing processes. We have been extremely happy with Brad, Tofiq, Chris and Doug and how quickly they help us resolve issues when they are an emergency. Anne, their trainer, does a wonderful job in her webinars which is great. We wish there were more to attend, they are extremely valuable in brushing up on how things should be done. The biggest frustration that we have had is how long it took to implement the use tax and credit card add-on's to be installed and functioning. Our impression in the beginning was that these add-on's were regular things provided to customers and that it was a simple process to add them in, it drug out a little longer than expected. However, when I felt like I was at the end of the line and needing an answer right away, Brad was very quick to respond and get the issue resolved. Overall, we are extremely happy with the system and happy that we made the change. I would recommend Q360 to other companies, except to our direct competitors because that would make them more efficient and more profitable as it has made us!

We went from multiple systems for timebilling, inventory, sales, accounting, service support and project management to a single system. A lot of effort has gone into the transition but the partnership with Q360 to deliver on our expectations has been outstanding.

We have been using Q360 for 16 months. We went from using 4 different software packages to run our business down to a single package, Q360. Our biggest challenge was getting out of our own way. Q360 raised our awareness in the areas where we lacked discipline maintenance agreement & service module - customer sign their service resolutions via iphone/ipad. immediately updated & invoiced if T & M...tracks our maintenance agreement customers monthly, quarterly & annually. Account Managers are awareof what I happening within their accounts Pros Great Financial Package...we have more visibility to the numbers throughout the month than ever before. We have closed every month on or before the 10th. CRM tool provides everyone in the company total visibility of everyone touching the clients reminders are easy to use to keep you on track & up to date with clients Job Costing very detailed & intricate method of job costing. must be disciplined in your actions regarding projects you know everyday where you stand with your projects you know who is responsible for the project & who is working on the projects tracking of % complete & margin comparison from when first sold to completion Cons discipline - the lack there of has created challenges that only we can resolve sometimes cumbersome when mistakes are made & need to be corrected scheduling of resources module can be a bit challenging

I spent 20+ years as a database developer / consultant, helping clients to customize a wide variety of CRM packages. The biggest problem was version upgrades once the customizations were in place. I am now the "in house consultant" for my company and am thrilled to have found Q360. No other product that I have worked with comes close to the flexibilty combined with stability provided by the design of Q360. Since we have implemented the product we have made many modifications to it and have survived a major version upgrade with no real issues. It's a great product!