TripSpark Fixed Route & Paratransit 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TripSpark Fixed Route & Paratransit

4.4

(8)

Pricing

Pricing available upon request

About TripSpark Fixed Route & Paratransit

TripSpark is a cloud-based suite of fleet management applications designed for communities and businesses in the medical and education industries. The suite offers users applications for fixed route transportation, paratransit, K-12 transportation, ridesharing management and non-emergency medical transportation (NEMT) for providers, brokers and health care.

TripSpark’s ‘fixed route software for public transit’ module provides users with a scheduling and routing system and helps them to mitigate vehicle bottlenecks, monitor driver actions and make business decisions based on performance and ridership reports. The suite’s ‘paratransit dispatch and scheduling’ module allows users to manage single or batch scheduling, communicate with drivers and client and keep track of the scheduled delivery in real time.

Additionally, TripSpark features claims management, a customized notification system and mobile applications that enable users to remotely manage their activities. Support to users is made available via phone and email.

TripSpark Fixed Route & Paratransit Screenshots

TripSpark Fixed Route & Paratransit Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

per feature

No plan information available

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TripSpark Fixed Route & Paratransit Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of TripSpark Fixed Route & Paratransit
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Billing & Invoicing
Customer Database
Customer Mobile App
Dispatch Management
Driver Logs
Driver Management
Event Logs
Fixed Route Management
GPS
Historical Reporting
Location Tracking
Multiple Route Support
Paratransit Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting & Statistics
Routing
Scheduling
Search/Filter
Status Tracking
Third-Party Integrations
Transportation Management
User Management
Vehicle Tracking

TripSpark Fixed Route & Paratransit Integrations

Google Maps

TripSpark Fixed Route & Paratransit User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

25%

13%

Secondary Ratings

Ease of Use

4.1

Value for money

3.8

Customer support

4.5

Functionality

4.0

Have you used TripSpark Fixed Route & Paratransit and would like to share your experience with others?

Michael D.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Review from User/Administrator

Customer service is awesome! [SENSITIVE CONTENT] have been extremely responsive to our needs and requests for service. They are always on top of the issue, see where we need to correct our settings or errors and help us resolve issues quickly, to keep us moving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of setup customers, the integration of the notification and Web-Portal services. Riders love being able to schedule their own rides, via web. These new services has drastically cut down on riders that don't show for their rides.

Cons:

We would like to see more notifications on the dispatcher side of the software, when Portal rides are added, deleted, to help with efficiencies. Would like to see rides that are past the set time, change color on the screen so dispatchers can see them readily easier than searching through all vehicle screens.

Reasons for choosing TripSpark Fixed Route & Paratransit

We have other software vendors that we use for different areas within the department, that have similar versions of this type of software. However, we have been using this for over a decade and have found it evolves with our needs and use it for multiple operations on the campus and medical campus to solve our needs.

Dee Dee K.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Para transit use only

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Do not use the Fixed Route services. Paratransit we use for scheduling and building manifests

Cons:

Difficult for new users to get the hang of.

Corene S.

Verified reviewer

Government Relations

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Very Disappointing

Very disappointing I don't understand why there is no communication on your end.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None. you are the only company I have to pester to get a quote or product and I don't have the time in my schedule to do your job. I have 5 buses down loosing revenue because I don't have farebox tickets. The Fareboxes will be without warranty in July and there is nothing I can do.

Cons:

Communications is poor, quotes take at least a month. When you receive a PO I have to hound to get product Have been waiting 2 months for Farebox paper tickets and a quote for warranty for the fareboxes. falling on deaf ears all the way to upper management.

Shannon R.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Medina County Public Transit Director

My overall experience with TripSpark has been positive and the staff has always been helpful with customer support and applicable questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software product allows our team to effectively maintain records and schedule clients for multiple trips.

Cons:

There is a less than desire learning curve for those users that haven't used this type of software.

Semia H.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Move to Automation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since moving to a cloud-based paratransit scheduling software the Transit team has been able to receive timely updates and responses during system outages. The TripSpark Customer Care team is responsive and knowledgeable.

Cons:

Not really a least, but moving from a manual to automated system was hard for the team.

Bob B.

Verified reviewer

Transportation/ Trucking/ Railroad

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

TripSpark review

eight out of ten

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Reporting was very all encompassing, very detailed and easy to use.

Cons:

The Integration with Streets was slow, cumbersome and isn't truly integration as common entries are required in both systems.

Reasons for choosing TripSpark Fixed Route & Paratransit

Pricing/Integration

Randy D.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed March 2016

Excellent

We've been using the software for 5 years. the start up was challenging, but once we got everything going the performance and support has been excellent

Ratings Breakdown

Ease of use

Customer support

Lisa S.

Used unspecified for unspecified

Review source

Reviewed March 2016

If not TripSpark then who. Long term user of Trapeze. Software that gives exactly what you need