Pulseway 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pulseway

4.7

(310)

FrontRunner 2026

Pricing

Starting at $27.00 per month

About Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.

Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.

Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.

Key Pulseway Features:

Monitoring and Management
Discovery and Deployment
Server Management and Monitoring
Automation like Never Before
Out-of-the-box OS & 3rd Party Patching
Unlimited Remote Control for macOS and Windows
Custom Reporting

Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, A...

Pulseway Screenshots

Pulseway Pricing and Plans

Starting price: $27.00 per month

Free Trial

Free Version

Monthly

$67.00

usage based, per month

Plan includes:

Mobile Device Management
3rd Party Patching
Ransomware Detection
Endpoint Protection

Annual

$44.00

per month

No plan information available

3 Years

$27.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Pulseway Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Pulseway
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Anti Virus
API
Application Management
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automated Scheduling
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Availability Management
Availability Testing
Backup and Recovery
Baseline Manager
Billing & Invoicing
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Compliance Tracking
Configurable Workflow
Configuration Management
Continuous Monitoring
Contract/License Management
CPU Monitoring
Credential Management
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Migration
Data Storage Management
Data Visualization
Deployment Management
Desktop Virtualization
Device Auto Discovery
Device Management
Diagnostic Tools
Disaster Recovery
Drag & Drop
Email Alerts
Email Monitoring
Endpoint Management
Endpoint Protection
Event Logs
Event Tracking
File Management
File Sharing
File Transfer
For MSPs
Help Desk Management
HIPAA Compliant
Inventory Management
IP Address Monitoring
Issue Management
Issue Tracking
IT Asset Management
IT Asset Tracking
IT Reporting
Knowledge Management
Live Chat
Mail Server Monitoring
Maintenance Management
Mobile Access
Mobile Alerts
Mobile Device Management
Mobile Network Troubleshooting
Monitoring
Multi-Channel Communication
Multi-Device Support
Multiple Authentication Methods
Multiple Monitor Access
Multiple User Accounts
Multi-User Collaboration
Network Analysis
Network Monitoring
Network Resource Management
Network Security
Network Wide Management
Password Management
Patch Management
Patch Prioritization
Patch Testing
Performance Management
Performance Metrics
Performance Monitoring
Policy Creation
Policy Management
Print Management
Problem Management
Process/Workflow Automation
Project Management
Purchasing & Receiving
Real-time Alerts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Access & Monitoring
Remote Monitoring & Management
Remote Printing
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Resource Management
Risk Alerts
Role-Based Permissions
Scheduling
Screen Sharing
Secure Data Storage
Secure Login
Security Management
Self Service Portal
Service History
Service Level Agreement (SLA) Management
Session Transfer
Simple Network Management Protocol (SNMP)
Single Sign On
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Tagging
Task Management
Task Scheduling
Third-Party Integration
Third-Party Integrations
Threshold Alerts
Troubleshooting
Two-Factor Authentication
Unattended Access
Uptime Reporting
Usage Tracking/Analytics
User Management
Virtual Machine Monitoring
Vulnerability Scanning
Web Traffic Reporting
Widgets
Workflow Management

Pulseway Integrations

IT Glue

PagerDuty

Slack

OpenText Core Endpoint Protection

Zendesk Suite

ConnectWise PSA

See all 10 integrations

Pulseway User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.5

John N.

Verified reviewer

Construction

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Feature-Rich, Easy to Use, and Very Innovative!!

The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource. Overall for the price, Pulseway is an exceptional value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!

Cons:

One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again. Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.

Reasons for choosing Pulseway

In my opinion, PulseWay's refreshing and innovative approach puts it head and shoulders over similar products. It just works.

Reasons for switching to Pulseway

Feature-to-feature, ease of use, cost, and Anti-Virus options, Pulseway just puts Kaseya to shame. Here is what I really think: Basically nearly all MSP software solutions are horrible. Kaseya is very popular, and I used it for a couple years, but I grew to hate it. In my opinion, Pulseway is as close as I have ever seen to a really good remote access/remote management solution for maintaining and supporting hundreds of PCs.

Raul M.

Verified reviewer

Higher Education

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

Many promise it, only pulseway gets it

I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works in Windows and Mac "several promise to do it but just Pulseway do it fine". Give me the chance to connect and launch admin commands. Is a perfect solution for an environment like ours.

Cons:

The invoices and payment process must be improved.

Reasons for choosing Pulseway

price and because it works fine in Mac. Not all works in mac.

Reasons for switching to Pulseway

Panda was bought and forgot his al life clients, support, quality, etc...

Vendor Response

Hey Raul, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the billing and we are working to enhance it. Thanks, The Pulseway Team

Replied December 2024

Owain B.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 12 months

Reviewed September 2024

RMM is good

Account managers have been very good and RMM does what we want.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RMM works very well. The remote take over works well with all the options that you expect.

Cons:

PSA is a bit to basic for our needs. Missing some of the basic features that you would expect.

Reasons for choosing Pulseway

price was a big part but needed the RMM the most

Reasons for switching to Pulseway

price was much better and we want to combine PSA and RMM

Mathieu R.

Verified reviewer

Gambling & Casinos

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed November 2025

Pulseway is a great remote management tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful. The real-time insight into workloads was a big advantage.

Cons:

Some features feel like they require the paid tier to fully shine. The free version is useful but limited for heavier operations.

Ursula l.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

Pulseway for the Win

Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement, easy to manage. Simplified license module, cost effective. Great support.

Cons:

Missing some functionality at the moment on the network monitoring side.

Reasons for switching to Pulseway

Solarwinds was too expensive and complex at the time.

Woody H.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed August 2024

I would recommend Pulseway to anyone who asks.

Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, [sensitive content hidden], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. [sensitive content hidden] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue.

Cons:

Update schedule. I wish they would publish the update schedule so that we can plan accordingly.

Reasons for choosing Pulseway

Ease of use, phone app available, web application and price.

Reasons for switching to Pulseway

Features Ease of Use Price Phone app Web app

Alex G.

Verified reviewer

Entertainment

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

Good Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The palteform is really easy to use and powerfull

Cons:

Would like to see SSO auth implemented

Reasons for choosing Pulseway

Princing feature set and product integrations

Reasons for switching to Pulseway

Changed IT support provider and pricing

Vendor Response

Hey Alex, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. Also, SSO is now available! If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team

Replied December 2024

Clinton v.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for more than 2 years

Reviewed August 2024

Solid, affordable RMM tool thats constantly evolving and improving.

Very pleased. I have grown with Pulseway, its good to see that Pulseway continues to push for new features and functionality whilst retaining the core competencies which brought Pulseway to my attention during my initial research.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's affordable, easy to scale and has been reliable for the past 6 years that I've managed it. Over time new features have been incporated that have been valuable to our organisation.

Cons:

The integration between RMM and PSA could be more streamlined. Remote control of Linux systems would be valuable.

Reasons for choosing Pulseway

Balance of cost and feature set that suited our mostly Windows environment.

Richard R.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Reviewed August 2024

Best RMM for small MSP's

For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage. The mobile app is definitly a huge factor. Also my account manager is regularly in touch which is nice (this was not alwas the case). The lack of integrations will make it more difficultto manage if the amount of systems grow but then again pricing is very fair, and did i mention they have a mobile app to manage your systems?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pulseway makes it possible for me to monitor systems on the go. With the app I can preform most of the basic troubleshooting steps, even remote into the system. With the 3PP add-on i can update the OS and 3PP apps. For a small MSP like me its more then sufficient. I have tried Datto this year but renewed my contract with Pulseway in end.

Cons:

You have less posibilities then a solution like Datto and support is not always as good as it should be. I also use Pulseway PSA which is a great tool but there are not a lot of 3rd party vendors that have integrations with Pulseway. Also the need for having a contract for everything is a bit annoying. I get it for backup, PSA and RMM but when i want to get a couple of SAT licenses contracts are a bit of a hassle.

Reasons for choosing Pulseway

Pulseway is the only RMM as far as i know that offers a mobile app. All the functions i need (monitoring, remote desktop, 3PP) is possible.

Mark B.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed August 2024

Excellent product with great customer service

From the onboarding on day 1 it has been a really positive experience with good support and backed by excellent customer service and constant improvements to the platform. The endpoint client is simple to setup, the web client is easy to use and allows a lot of fine-grained control and it also provides a lot of peace of mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pulseway has given us a really big boost to visibility and issues on our network as well as the power to control both Windows and 3rd party software issues. They also integrate a wide range of products and services which gives us a broad marketplace to choose new IT services from and have them integrate directly into the management platform.

Cons:

Being entirely cloud-based there's a bit of a limit to the usefulness of it as an internal diagnostic tool. Although it's capable of a huge amount it's no help when the internet goes out for example.

Reasons for choosing Pulseway

Better value for money for the features they offered. Also their willingness to support SMEs as thoroughly as their bigger clients is really refreshing.

Showing 1 - 10 of 310 Reviews

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