HelmBot 2026: Benefits, Features & Pricing

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Wondering if HelmBot is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

HelmBot

4.9

(69)

Pricing

Starting at $95.00 per month

About HelmBot

HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Professionals can use the booking calendar to view upcoming appointments, apply discount codes based on customers' membership status and manage waitlist entries.

Key features of HelmBot include recurring billing, role-based access, point-of-sale (POS), staff scheduling, customizable reporting and waiver management. It allows supervisors to create recurring tasks, assign them to multiple employees and alert staff members about relevant project updates via texts. Additionally, service centers can notify clients about cancelled appointments, send private messages to multiple recipients and enable employees to add comments under tasks, facilitating collaboration across the organization.

HelmBot offers integration with various third-party applications, such as Google Analytics, Facebook and Mailchimp. Pricing is available on monthly subscriptions and support is extended via email.

HelmBot Screenshots

HelmBot Pricing and Plans

Starting price: $95.00 per month

Free Trial

Free Version

1-2 Bookable Spaces

$95.00

flat rate, per month

Plan includes:

Appointment Scheduling
Auto Waitlist
Classes and Events
Communication
Customer Management
Custom Reports
Marketing Automation
Memberships
Multi-Location
Orders and Inventory

3-5 Bookable Spaces

$185.00

flat rate, per month

Plan includes:

Appointment Scheduling
Auto Waitlist
Classes and Events
Communication
Customer Management
Custom Reports
Marketing Automation
Memberships
Multi-Location
Orders and Inventory

6+ Bookable Spaces

$275.00

flat rate, per month

Plan includes:

Appointment Scheduling
Auto Waitlist
Classes and Events
Communication
Customer Management
Custom Reports
Marketing Automation
Memberships
Multi-Location
Orders and Inventory

Multi-Location

Pricing available upon request

Plan includes:

Appointment Scheduling
Auto Waitlist
Classes and Events
Communication
Customer Management
Custom Reports
Marketing Automation
Memberships
Multi-Location
Orders and Inventory

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HelmBot Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of HelmBot
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Calendar Sync
Class Scheduling
Client Management
Client Portal
Confirmations/Reminders
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Reminders
Employee Management
For Salons and Spas
Gift Card Management
Inventory Management
Inventory Tracking
Item Management
Loyalty Program
Multi-Location
Online Booking
Order Management
Payment Processing
Payroll & Commissions
Performance Metrics
Point of Sale (POS)
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reminders
Reporting/Analytics
Retail Inventory Management
Retail POS
Returns Management
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
SMS Marketing
SMS Messaging
Staff Management
Stock Management
Task Scheduling
Third-Party Integrations
Transaction History

HelmBot Integrations

Google Analytics 360

Meta for Business

Mailchimp

HelmBot User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.9

Brad D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Save Time, Money, and Headaches

It is my one-stop shop and has led to great efficiencies with our wellness centre. I can't recommend Helmbot and the team around it enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My background is in electronic health record software for cancer clinics and integration with existing hospital systems so I have seen dozens of products over the years. All come with pros and cons for their specific niche market. From the business side of things they often require staff to touch 2-3 pieces of software on any given day leading to training issues, upgrade testing bottlenecks and worst of all inconsistency of care for patients/clients. The fact that Helmbot contains all the features you could want to run your clinic, health / wellness centre, without a bunch of one-off features built for specific customers is refreshing. All the features integrate together to give it its power. A robust appointment scheduler that is integrated into an online portal for customers to self-schedule, an instant messaging tool for internal communications, ample notepads to keep detailed accounts of every interaction, a POS, customer appointment notifications, inventory and order tracking, staff shift scheduling, a group logbook, resource management, task generators to make sure everything is done on time, and so much more. Upgrades are also seamless as the software is all cloud based and updates are rolled out regularly. Even contacting and communicating with customer support is built right into the platform. The time savings on training staff on 1 system instead of 3 or 4 is worth the price of admission alone.

Cons:

Integration with third-party apps or other CRM or EHRs is limited however the team is constantly assessing and adding new features as demand dictates.

Reasons for switching to HelmBot

We used Mindbody during a trial month and had nothing but problems so we made the switch to Helmbot over 6 years ago now. We found the software was bloated with features that weren't relevant to our business and it demonstrated a lack of disipline with cutting features.

Matt K.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Powerful, Flexible, Best-in-Class Scheduling (And So Much More) Platform

Extremely positive, we actually wish we would've switched over earlier! The only thing that stopped us was the cost, since our facilities are large and the billing is per-room on the calendar, and thus the cost was more than double the next-most-expensive competitor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well-designed, terrific UX for both staff and customers, including mobile-optimized. Reporting is great. Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them)

Cons:

Cost - by far the most expensive platform compared to competitors, particularly for larger facilities since they bill on a per-room (per-service) basis. Would like to have more robustness in terms of ability to customize certain aspects, but is a slight con since you are able to control/modify the vast majority.

Reasons for choosing HelmBot

Superior functionality, UX, and reporting, solving primary pain points with previous platform

Reasons for switching to HelmBot

Displeasure with former platform we were using (lack of reporting, lack of functionality, poor UX from the customer experience, particularly for mobile and gift cards)

Taylor S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Best software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything! It’s so user friendly and easy to learn and use and the customer service is top notch.

Cons:

Can’t think of a single thing! It literally is the best

Reasons for choosing HelmBot

Price and customer service were the two main selling points

Amanda H.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2024

Highly functional

The customer service is the best I have ever seen for any software product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, there is a little learning curve to getting it set up.

Cons:

I wish there was a "light" version. I use about 20% of the functionality of the software being a single owner/operator. It is quite expensive for scheduling software but the customer service is so great I hesitate to change service providers.

Reasons for choosing HelmBot

Customer service support is the best in the industry

Debbie E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

All in one. Easy to use.

Fantastic! From the start, a live person spent unrushed time answering all of our purchasing questions. During set up, we had constant support, including hour long video calls to teach us the platform. We loved that we could work through set up entirely to learn the ins and outs before officially purchasing the platform. They believe in their product and stand by the quality. Support doesn’t end there! We’ve had no trouble having any questions or troubles addressed immediately. To clarify, the programming runs very smoothly… the troubles/questions are usually on our end!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The programming is easy to use and anticipated so many needs. But the BEST thing is the customer service! Coming from a service that would take days to respond, Helmbot’s almost immediate support response is amazing!

Cons:

The program has a lot more features than we need. However, it’s good to know that it’s there if we need to grow into it.

Reasons for switching to HelmBot

Our set up constantly changed with platform updates and we could NEVER get ahold of customer service for support.

Howard W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Grateful for HelmBot

Overall, HelmBot has been an upgrade for our local business. Our clients enjoy the ease of scheduling and appreciate the clarity when scheduling and/or cancelling appointment times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HelmBot is intuitive. We love how clients can easily navigate scheduling and purchasing of our products and services. We also love the wait list feature and how the system will reach out to fill in open appointments without our needing to do anything.

Cons:

The cost is higher than other booking systems. Scheduling recurring appointments is not currently available, which we hope will change soon, as it makes running our business so much more efficient.

Reasons for switching to HelmBot

It was recommended so to better integrate with our website.

Sally G.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 6 months

Reviewed April 2024

Good stuff' love it!

Positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service team is 10/10. Ease of online booking

Cons:

They will fix my main beef fixed about an extra column for notes! No shows - arent usually no shows, and we cant actually label no shows. Also not a fan of automatically checking people out using their credit if they wanted to pay another way. Aaaand no expirations for credits - 5yrs is plenty long enough for a single location to have unised gift certificates out there.

Reasons for switching to HelmBot

Booker was f'n things up. I could get more float commu ity auppoet with the helm (thank [sensitive content hidden] and float nashville)

Kelly C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed August 2020

Amazing Software

FANTASTIC

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has a ton of functionality. Basically my entire business and internal communications runs through this software. It's user friendly for my clients and staff alike. The design is very nice and well thought out.

Cons:

Really nothing. If you need a function that isn't there, you contact support and they are extremely quick to respond.

Reasons for choosing HelmBot

It had more functionality and was made for everything I need. It has a more user friendly experience for booking as a client than other services.

Katrena Love A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed August 2020

Scheduler

Support is awesome and available when you need them. Implementing Booking and Running reports on customers, reservations, payments, and so much more is made simple and overall user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of customer use, booking process with auto scheduling of customers back to back. Being able to access reservations, reports, and built in auto referral program.

Cons:

Unable to mass text customers with special offers.

Reasons for choosing HelmBot

Metrics for maintaining consistent monitor inside float rooms

Reasons for switching to HelmBot

Online waiver

Suzy S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

We have been using HelmBot for almost 8 years

Overall, we have been quite happy with HelmBot, the fact that it started out to help the float industry manage their business has been helpful. It's very user friendly, especially for those that are not tech savvy, it helps a great deal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our customers appreciate how easy the booking platform is. The reminders that they receive and all the functionality that it has. The Customer service is excellent. If I have any issues, they respond almost immediately to answer my questions.

Cons:

Not being able to text customers directly was an issue in the beginning. Some of the reporting could be more robust but we make it work.

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