Point of Rental Software 2026: Benefits, Features & Pricing

The ease of new employees learning of the software is a great bonus, and the level of detail and constant improvement provided is great. Our old system was hard to learn on and did not provide same level of reporting as point of rental does.

Overall, a great experience. Truly, highly recommend POR. Their team is knowledgeable, seasoned, and intentional.

Terrible. It is difficult to get someone on the phone. When issues are reported, the standard response seems to be either 'I don't know' (if speaking to someone) or 'we may look into it for future development' (if the error is reported online). This is the case even if the issue reported actively prevents work to be done and is detrimental to the company and its customers. We recently moved to Syrinx365. We met a representative to present the latest version ahead. Most of the presentation was focused on the addition of a weather widget and any questions about issues already present in the previous issue were ignored. The training videos are incomplete and contain errors.

We have had some glitches lately that have impacted our business - mostly from credit card issues. Most of the issues prior to that have been easy to fix and your representatives are always pleasant.

POR is the main component in our business and without it we cannot conduct our operations. We have been with the system for over 20 years, seen lots of innovative features, and every version keeps getting better and better. Need more support on their staff and implementations are not smooth but its a great product.

Always loved their support staff, quick to respond and most often fixed the issue or could show you how it happened, rarely had to contact them as the system ran pretty smoothly, the updates install themselves so no need to get everyone out of the system for upgrades. In the last year, they have changed so much, and often switch it back, and it no longer works properly, updates have to be done manually, screens have changed, support is non-existent, email and wait a week for a reply, if that. Been working on an issue now since last August, just gets worse instead of fixed and no reason why it is happening.

Once the install was completed, the product is user friendly and easy to use. Any issues directed to the helpdesk are usually solved in a timely manner

After the learning curve it has been very positive with increased inventory and asset control as well as a much greater ability for a wider range of reports.

It was really not great. we work with many companies. There is a bit of give and take in each business relationship. With Point of Rental there were many promises and no quality follow-up. The process took many times longer, in the end, the software was not workable for us, the money was taken and not refunded. Their contract in fine lines guarantees that so please read carefully all fine print.

Overall it does what we need. I wish the cost was better priced. Also, I wish that we could contact support without paying a high fee each time.