Zoovu 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoovu

4.8

(15)

Pricing

Pricing available upon request

About Zoovu

Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution sectors to design, deploy and manage eCommerce experiences using data collected from customer interactions. Key features include product configurator, intelligent search, product detail page (PDP) optimization and customizable reporting.

Zoovu's artificial intelligence (AI) technology converts incomplete stock keeping unit (SKU) or product data into machine-readable data. The platform includes guided selling assistants across various digital mediums and lets enterprises access ad-hoc analysis and data visualization functionality. Additionally, businesses can track and analyze behavioral data points and interaction patterns to optimize user engagement and identify friction points.

Zoovu facilitates integration with several third-party platforms such as SAP, BigCommerce, Shopify Plus, Salesforce Commerce Cloud, Intershop, HubSpot and more. Businesses can configure 3D, AR and VR experiences by placing and changing elements on a drag-and-drop interface.

Zoovu Screenshots

Zoovu Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Zoovu Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Zoovu
3D Digital Asset Management
3D Imaging
A/B Testing
Access Controls/Permissions
Activity Dashboard
API
Approval Process Control
Bills of Material
Campaign Management
Catalog Management
Chatbot
Chat/Messaging
Client Portal
Communication Management
Configuration Management
Content Creation
Content Management
Customer Accounts
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Extraction
Data Import/Export
Data Synchronization
Data Visualization
Design Management
Discount Management
Document Management
Drag & Drop
eCommerce Management
Email Marketing
Engagement Tracking
ERP integration
Feedback Management
For Customer Use
For eCommerce
For Internal Use
For Sales Teams/Organizations
Gamification
Kitting
Lead Capture
Lead Management
Lead Qualification
Live Chat
Machine Learning
Mobile App
Monitoring
Multi-Currency
Multi-Language
Multi-Location
Natural Language Processing
Online Catalog
Order Entry
Performance Management
Predictive Analytics
Pricing and Cost Calculations
Process/Workflow Automation
Product Catalog
Product Data Management
Product Recommendations
Proposal Generation
Quotes/Estimates
Real-time Conversations
Real-time Product Visualizations
Reporting/Analytics
Reporting & Statistics
Reviews Management
Rule-based Configuration
Sales Automation
Sales Onboarding & Training
Sales Reports
Sales Trend Analysis
Search/Filter
Self Service Portal
Shopping Cart
Tagging
Template Management
Templates
Third-Party Integrations
Version Control
Virtual Personal Assistant (VPA)
Workflow Management

Zoovu Integrations

Zoho CRM

SugarCRM

Bazaarvoice

Adobe Commerce

Salesforce Sales Cloud

WooCommerce

See all 11 integrations

Zoovu User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.7

Functionality

4.7

Have you used Zoovu and would like to share your experience with others?

Marty M.

Verified reviewer

Telecommunications

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed October 2023

Excellent Platform and Team to Work With

Great company to work with and always helpful teams on the other end of the phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are super dynamic. Need something done and they're there to support. The self-service is also awesome though.

Cons:

The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon!

Reasons for switching to Zoovu

in-house tool with no advanced funtionality to tailor search experience

Verified

Reviewer

Consumer Electronics

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Highly recommended

Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes!

Ratings Breakdown

Ease of use

Functionality

Pros:

The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user.

Cons:

We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future.

Karl M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2020

Starts good, becomes very unprofessional soon after

Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, interesting stats can be got

Cons:

Can’t do much after set up, mobile needs a touch up, more customization

Verified

Reviewer

Retail

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed September 2018

SmartAssistant helped us get on track really fast with advisors

Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management.

Cons:

They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-)

Verified

Reviewer

Internet

51-200 employees

Used other for less than 12 months

Review source

Reviewed September 2018

An ideal product-finder solution on a budget

This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did.

Cons:

SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee.

Saša Đ.

Verified reviewer

Telecommunications

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Professionalism at it's best

We have a product bundle which is somewhat confusing to our less tech-savvy customers. By introducing Smartassistant, we made a simple advisor, guiding customer through of series of easy-to-understand questions and getting all relevant info to make a tailor-made offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use, excellent and professional support.

Cons:

None whatsoever. It is a bit harder to optimize for mobile displays (as it is always), but with expert support and advices it worked very well on wide range of mobile displays.

Paul Z.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2019

The perfect tool for creating an online camera selector tool on the website!

If you are looking for a tool that guide your visitors online with a questionary to help your customer to find the proper product on your website or guide them through a serie of questions to select the proper form on your website ( in case you have hundreds of online forms ;-)) really great tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of creating an assistant, mapping attributes from our store into Zoovu was pretty easy and self-explanatory. When you have the assistant ready you can add images which your client see to help with making the right choice, the employee [SENSITIVE CONTENT HIDDEN] was a great help from designing till publishing it on our website!

Cons:

Great people, great tool, great idea, sorry had no issues with the tooling or employees working for Zoovu.

Reasons for choosing Zoovu

There are no other packages that can do the same job, at least I didn't found any....

Liv M.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Great product!

Amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We found Smart Assistant right at the time when we were desperately looking for a tool like this. Our customers were having a hard time picking the right product for themselves on our online store. Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service!

Cons:

The backend of the tool is not super easy to get used to but Smart Assistant team is very helpful whenever you need more support.

Kersten S.

Consumer Goods

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Great and flexible supprot europe wide

Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets.

Cons:

Initially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase.

Scott B.

Verified reviewer

Retail

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed September 2018

Smart Assistant Helps You Help Your Customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's core mission; enabling customers to get the help of a knowledgeable associate without being in a store.

Cons:

At times, especially early in our usage, the UX and backend functionality was a little buggy. That said, the SA team never failed to deliver prompt customer service.

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