Yumpingo 2026: Benefits, Features & Pricing

Yumpingo is a customer experience management platform that helps hospitality businesses improve their service and food offerings. The platform enables businesses to capture live guest feedback across various touchpoints, such as dishes, shifts, servers, locations, and channels. Yumpingo's solution includes features like guest interaction, smart surveys, smart actions, reputation management, and integrations with other third-party applications. By collecting customer sentiment and feedback, Yumpingo provides insights for senior leadership, operations, marketing, culinary, and front-line teams to make informed decisions and drive improvements in their offerings. Yumpingo's focus is on delivering measurable outcomes and driving business improvements through a customer-centric approach.

With Yumpingo, businesses can manage the root causes of customer dissatisfaction, reduce customer churn, and increase customer acquisition. The platform also offers menu engineering for sentiment analysis to help maximize menu margins. By capturing customer feedback and transforming it into actionable insights, Yumpingo helps businesses across the hospitality industry enhance customer satisfaction.