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EXEMPTAX

Overview
Reviews

EXEMPTAX 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

EXEMPTAX
EXEMPTAX
5.0
(12)

Pricing

Starting at $250.00 per month

About EXEMPTAX

EXEMPTAX is a secure and easy-to-use platform that allows businesses to collect, verify, and manage resale and tax exemption certificates. The EXEMPTAX platform can be used either as a stand alone tax exemption certificate management solution or it can be combined with other e-commerce sales tax calculation engines, enabling businesses to reduce their audit risk.

EXEMPTAX Screenshots

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EXEMPTAX Pricing and Plans

Starting price: $250.00 per month
Free Trial
Free Version

Basic

$250.00

flat rate, per month

No plan information available

    EXEMPTAX Features

    • Popular features found in Sales Tax
      Sales Tax Management
      Tax Compliance
      Tax Filing
      Transaction Tracking
    • More features of EXEMPTAX
      Access Controls/Permissions
      Accounting
      API
      Audit Management
      Audit Trail
      Client Portal
      Credit Card Processing
      Data Import/Export
      Document Management
      Document Templates
      Exemption Management
      Real-Time Data
      Secure Data Storage
      Tax Calculation
      Third-Party Integrations
      User Management

    EXEMPTAX Integrations

    BigCommerce
    BigCommerce
    QuickBooks Online
    QuickBooks Online
    Shopify
    Shopify
    Stripe
    Stripe
    NetSuite
    NetSuite

    EXEMPTAX User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.8

    VR

    Verified
    Reviewer

    Computer Software

    10000+ employees

    Used weekly for less than 6 months

    Review source

    Reviewed September 2022

    Good value for exemption certificate platform

    5

    So far so good, the team really likes the automation features and not having to manually manage tax exemptions

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    API was well documented, and had a straightforward integration. We were able to get up and running in just a couple of days, including final testing. Tech team was very supportive and provided speedy answers to configuration questions.
    Cons:
    My company wanted to add some additional automation logic that required manual customization. I wish these extra customization options were better documented.

    Reasons for choosing EXEMPTAX

    Product pricing and integration costs were significantly cheaper

    Vendor Response

    Hello, Thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you! We've passed this message to our product team, and will look to improve our customization documentation.

    Replied October 2022

    Read More

    DD

    Dan D.

    Verified reviewer

    Automotive

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2022

    Fantastic Software & Company

    5

    Their team is amazingly responsive and adaptive. They helped me create a new feature which hadn't existed before, upon my request.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very easy to use, intuitive, streamlined, powerful.
    Cons:
    There was nothing about it that I didn't like.

    Reasons for choosing EXEMPTAX

    More intuitive and streamlined software. Much lower price too.

    Vendor Response

    Dan, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. If there is anything you need from us, feel free to reach out.

    Replied October 2022

    Read More

    JW

    Jack W.

    Verified reviewer

    Education Management

    501-1000 employees

    Used weekly for less than 6 months

    Review source

    Reviewed May 2024

    Excellent exemption management tool

    5

    We are pretty happy with the platform as it does exactly what we need it to do. Their customer service is fast and actually reads and responds to tickets. Overall ExempTax has greatly improved our old process as we are now receiving valid certificates much faster from our customers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Platform is easy to use and the team was pretty quick to get up and running. There aren't any unneeded or unwanted functions cluttering up the tool, which is appreciated. Handling exemption certificates should not be rocket science and ExempTax keeps it straight to the point to get the job done. Ultimately however their pricing was the deciding factor to go with ExempTax and not Avalara.
    Cons:
    We have several team members now working on exemption certificates. One ask I have heard from the team is that it would be really helpful to be able to just send documents directly into their system to eliminate some manual uploading efforts. After raising this feedback with them, they informed us that this is in the pipeline for release in the future.

    Vendor Response

    Hello, Thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you! We've passed this message to our product team, and will reach out to you when the feature request is released.

    Replied June 2024

    Read More

    BN

    Bruce N.

    Verified reviewer

    Machinery

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed April 2021

    Exemptax Review

    5

    Excellent customer service. The team at Exemptax worked hard to come up with solutions for our specific needs and stayed in regular contact throughout the entire process.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very easy and user-friendly interface. Once things were setup, we were off and running in no time.
    Cons:
    took a little time to setup the template for our email campaigns. Would be ideal if we could edit the document directly ourselves.

    Reasons for choosing EXEMPTAX

    We were looking specifically for a sales tax exemption tool without any fluff. Exemptax was exactly what we were looking for.

    Vendor Response

    Bruce, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. We value your feedback, and are always open to making continuous improvements.

    Replied April 2021

    Read More

    AH

    Austin H.

    Verified reviewer

    Accounting

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2022

    Exemptax Review

    5

    Exemptax has been an excellent tool for managing exemption certificates. The software makes it simple to understand what customers and certificates have been approved, rejected, expired or are missing.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of use with this product stands out. The ability to send out customized mass campaigns to collect exemption certificates for specific customers or jurisdictions could not be easier. The campaign features are extremely user friendly.
    Cons:
    N/A, any issue we have ran into with Exemptax they have worked with us to find a solution as soon as possible.

    Vendor Response

    Austin, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you!

    Replied October 2022

    Read More

    JB

    Jacqueline B.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed November 2021

    User-friendly! Easy to use without any unnecessary gimmicks

    5

    Their tool is straightforward and easy to use without any unnecessarily complicated options be to be aware of. We are logging in to ExempTax about every 2 weeks to check on our exposure, which provides a quick summary right in our dashboard. Even for sporadic use there is no need for any uptraining or having to have an account manager involved as their tool is intuitive enough to handle tasks self-sufficiently. When in need of support, our overall experience working with their customer service team has been very smooth. They are responsive and usually answer tickets with an actionable solution on the same day. For the price we pay, it's really value for money.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very easy to handle and intuitive even for casual use. Most important for us though is that ExempTax finally allowed us to get rid of our physical paper certificates and filing cabinets and provided our team members with a much-needed digital repository to access customer data on the fly. When it comes to receiving new certificates, our team is using their built-in campaign builder function and validation process, which frees up a significant amount of time and research for us.
    Cons:
    It would be great to get some sort of automated notification or email summary of sorts to avoid having to log into their tool just to check on our exposure status and action items we might have but there is no such option available at the moment. Also, since we are sending rather large volumes of emails through their campaign builder tool using mature customer master data, we never really know which of those emails made it through to our customers.

    Reasons for choosing EXEMPTAX

    Ease of use and pricing were the main reasons why we signed up with them.

    Vendor Response

    Jacqueline, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. We value your feedback, and would like to let you know that we're targeting deploying new email summary features in Q1 2022 and will reach out when it's available on your account.

    Replied November 2021

    Read More

    JH

    John H.

    Verified reviewer

    Consumer Goods

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2021

    Great product - Great team - Easy implementation

    5

    We have fully automated the collection of exemption certificates for our new account setup process, integrating it with our sales team and (almost) eliminating back office compliance efforts. The Exemptax team was very helpful as we went through the extreme effort of getting thousands of customers to provide their certificates. I do not believe any other company could have done better.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We are a distribution business serving customers that almost exclusively resell the product. Exemptax integrates extremely well with our Shopify platform and made certificate compliance as easy as it is possible to be. The user interface is intuitive and easy to use, contains great functionality, and the dashboard clearly shows where we need to focus compliance efforts. From implementation to daily use, the team is very responsive and even made some fantastic enhancements to the functionality of the system to match our business processes.
    Cons:
    In the beginning, some items that we thought should have been customizable were not. We met with the team and turned almost every request into an enhancement that made the product even better in our opinion.

    Reasons for choosing EXEMPTAX

    Ease of use, pricing, and promises from the implementation team that were ultimately fulfilled!

    Vendor Response

    John, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you.

    Replied August 2021

    Read More

    KR

    Kathy R.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2022

    Easy to use software

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Exemptax is very user-friendly. The connection with Shopify was smooth. It keeps us compliant and all of the documents are stored in one place that is easy to access.
    Cons:
    It would be nice to be able to add more than one email.

    Vendor Response

    Kathy, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. We've passed your feature request to our product team, and will provide you an update in the coming releases.

    Replied October 2022

    Read More

    TB

    Ted B.

    Verified reviewer

    Farming

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2021

    Great solution for managing tax exemptions

    5

    EXEMPTAX is THE solution we’ve been searching for to manage our tax exemption certificates! The team has been excellent to work with, and they were willing to build a custom integration for our BigCommerce store to automate as much of the certificate collection process as possible! My questions and suggestions are always considered, and I can always count on a prompt, courteous response. Kudos to the team at EXEMPTAX for building such a great product! We should’ve signed up months ago!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It automates certificate collection and integration was super easy!
    Cons:
    There are a few design choices that were made that slow down the manual certificate upload process but the developers are working to implement our requested changes.

    Reasons for switching to EXEMPTAX

    Our in-house solution was becoming cumbersome to manage and was taking up too much of our time. We needed something that could more tightly integrate with our online shopping cart.

    Vendor Response

    Ted, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. We value your feedback, and are always open to making continuous improvements.

    Replied February 2021

    Read More

    LW

    Luke W.

    Verified reviewer

    Apparel & Fashion

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed March 2020

    Super easy to use for resale certificates

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I'm small business owner that sells both wholesale B2B and B2C apparel goods and I was looking for something that can help me with resale certificates as I know they're going to bite me in the a-s one day. I looked around on Capterra and other sites for other providers, but when I tried to get a quote from one of them I was routed to multiple sales people and received these ridiculous "enterprise" offers. I don't have the time and money for that, and all I wanted was something that will protect me in an audit without hours of training. This is exactly that. I got a 20min a demo and I got the account setup that day.
    Cons:
    I don't use QuickBooks Online, so I had to use the bulk import function. It wasn't bad, but it would have been much easier if they had a direct integration plugin to Shopify.

    Reasons for choosing EXEMPTAX

    Straightforward pricing, no contracts and really easy to use. One of the other providers wanted a minimum one year commitment, at 4X the price. Get the f-out of here.

    Vendor Response

    Luke, thank you for taking the time to share your experience using EXEMPTAX. We're happy to hear it has been positive and we look forward to continuing to serve you. As for integration into Shopify, this is something that's high our on priority list. Once the feature is ready for testing, we can go ahead and reach back out to you.

    Replied April 2020

    Read More

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