Shipup 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shipup

4.9

(7)

Pricing

Starting at €299.00 per month

About Shipup

Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim the post-purchase conversation. Shipup provides online retailers with homogenized carrier data, enabling them to customize their post-purchase journey to inform & build trust with their customers. Hundreds of B2C brands and thousands of users across the globe use Shipup to create meaningful post-purchase experiences, including Na-KD, Purple Carrot, Volcom, Carrefour, Yves Rocher, Devialet & A.P.C.

Our eCommerce brand’s customers love receiving personalized & branded notifications, giving them instant access to their package tracking - they feel reassured and are able to build trust with the online retailer. The eCommerce brands we work with, in turn, are able to have a 360 view and understanding of their delivery data & leverage that for optimized customer experience.

Drive more customer referrals and revenue with a personalized post-purchase journey for customers
Get real-time alerts for shipping incidents and send proactive, branded, reassuring notifications to your customers at each touchpoint from click to delivery. Send satisfaction surveys right at th...

Shipup Screenshots

Shipup Pricing and Plans

Starting price: €299.00 per month

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Pro

€299.00

usage based, per month

No plan information available

Advanced

€599.00

usage based, per month

No plan information available

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Shipup Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Shipup
Activity Dashboard
Alerts/Notifications
API
Claims Management
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Record
Drag & Drop
Email Templates
Exchange Management
For eCommerce
Location Tracking
Order Entry
Order Management
Order Tracking
Package Tracking
Predictive Analytics
Progress Tracking
Proof of Delivery
Quality Control
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Refund Management
Refund Opportunity Identification
Reporting/Analytics
Reporting & Statistics
Returns Management
Route Optimization
Routing
Self Service Portal
Shipment Price Calculation
Shipment Tracking
SMS Messaging
Status Tracking
Surveys & Feedback
Third-Party Integrations
Traceability
Website Integration

Shipup Integrations

Mailchimp

PrestaShop

Shopify

WooCommerce

Yotpo

Zapier

See all 12 integrations

Shipup User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.7

Functionality

4.6

Have you used Shipup and would like to share your experience with others?

Verified

Reviewer

Cosmetics

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2022

Best e-commerce shipping tracking solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup Emails or SMS notifications

Cons:

Feedback feature is an option Reporting export option

Juliette P.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Shipup helps reassure our customers !

The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week.

Cons:

We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive ! And sometimes the amount of notification is big and not super easy to sort out.

Guillaume B.

Verified reviewer

Wholesale

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2023

Review by Kubii

With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS

Cons:

We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy...

Kevin M.

Verified reviewer

Furniture

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Shipup

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration.

Cons:

Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités.

Silvina M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

Great software!

With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is very easy to use, the integration was quick and we're now able to better track our packages.

Cons:

Reports could be easier to create. Templates would be helpful.

Richard l.

Verified reviewer

Building Materials

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Shipup does things right

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is automated and inexpensive compared to the major other options out there

Cons:

It is missing a lot of features. If you want to really customize it isn't as good. However if you want something out of the box this one is good.

Martin C.

Verified reviewer

Consumer Goods

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed May 2022

Very pleased with ShipUp and the support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShipUp is a cool tool to help my customers have information about their deliveries. The team is very fast to reply and they always find a solution. They always have new projects and the solution is getting better and better. I am globally pleased with ShipUp.

Cons:

I think ShipUp could improve the Prestashop connector so that merchants can set up filters on order themselves. Currently, I have to write to the support. It's a very small inconvenient.

Showing 1 - 7 of 7 Reviews