AfterShip 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AfterShip

4.9

(462)

Pricing

Starting at $11.00 per month

About AfterShip

AfterShip is a shipment tracking solution for eCommerce businesses. It has a partnership with over 900+ courier services worldwide like UPS, USPS, DHL, FedEx, Blue Dart, TNT, China Post and more.

Online retailers can connect their store with AfterShip, import orders, and receive real-time tracking updates on one interactive dashboard. You can also manually add shipments, input tracking and let our auto-carrier detection feature work out the rest for you.

The real-time tracking updates from the couriers allow you to resolve delivery issues faster and proactively notify the customers of the shipment delays.

Keep customers informed of the order status with automated email, SMS, and Facebook Messenger delivery notifications. Build custom email and SMS workflows to personalize post-purchase communication and keep customers engaged.

Build a branded tracking page without writing even a single line of code. Keep customers to your website instead of directing them to the courier website to track orders. Add product recommendations, brand logo and social media links to drive additional sales.

Retain - Offer customers one-click order tracking with your website's order lookup widget. Cu...

AfterShip Screenshots

AfterShip Pricing and Plans

Starting price: $11.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

Access to 983 Carriers
Branded Tracking Page
Order Lookup Widget (Track Button)
Shipment Visibility Dashboard

Essentials

$11.00

flat rate, per month

Plan includes:

24/7 Email Support
CSV Import & Export
Email Notifications
Engagement Analytics
Everything in Free
Plus:
Shipping Performance Analytics
SMS Notifications

Pro

$119.00

flat rate, per month

Plan includes:

24/7 Live Chat Support
Dynamic Tracking Pages
Everything in Essentials
Klaviyo Marketing Integration
Multilingual Tracking Page
Plus:
Product Recommendation
Remove Aftership Branding
Tracking API & Webhooks

Enterprise

Pricing available upon request

Plan includes:

Custom API Rate Limit
Custom Integration
Dedicated Account Manager
Enterprise SLA
Everything in Pro
Plus:
Quarterly Account Reviews

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

AfterShip Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of AfterShip
Activity Dashboard
API
Claims Management
Customer Portal
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Record
EDI
Email Templates
Exchange Management
For eCommerce
Historical Reporting
Location Tracking
Mobile Alerts
Multi-Location
Order Management
Order Tracking
Package Tracking
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Refund Management
Reporting & Statistics
Returns Management
Role-Based Permissions
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Third-Party Integrations
Website Integration

AfterShip Integrations

Shopify

Integration rated 4.8 from 24 reviews

CS-Cart Store Builder

WooCommerce

Shift4Shop

Adobe Commerce

BigCommerce

See all 14 integrations

AfterShip User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.8

Kevin V.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Worth every penny that you pay for it

Since we have deployed AfterShip, inbound shipping questions have all stopped, and our return customer rate has increased. Since we are B2B, shipping updates are critical, and Aftership has helped us level up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an excellent app for keeping my customers updated about the shipping. Once it is set up, it runs automatically. My customers get real-time updates.

Cons:

Too many segmented upsells. It would be nice if the app were more comprehensive rather than requiring frequent upgrades to each feature.

Vendor Response

Thank you for your insightful review! We're thrilled to hear that AfterShip has enhanced your customer communication and contributed to your improved return rates. We appreciate your feedback regarding the upsells and will take it into consideration as we strive to make the app even more comprehensive. Your support means a lot to us!

Replied August 2025

Gurwin A.

Verified reviewer

Automotive

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Excellent Support Staff

Excellent support team. [sensitive content hidden] helped me overcome a significant challenge with my Aftership connection. Their support is significantly better than their competitor Loop Returns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

The UI is a little clunky. I wish it were a bit more streamlined and clean. They offer a lot of apps that we do not use in one dashboard, which hurts the overall UI experience.

Reasons for choosing AfterShip

The platform is more flexible and far better customer support than Loop Returns. Loop has a slightly better UI, but their customer support and usability is much worse as compared to Aftership

Vendor Response

Thank you for taking the time to share your thoughts! We're thrilled to hear that you rated our overall quality 5 stars and found our support team to be excellent. We're particularly glad that we could assist you with your AfterShip connection and make a difference during your experience. We truly appreciate your feedback regarding our user interface. We understand that a streamlined and clean UI is important for enhancing the overall experience, and we're always looking for ways to improve. Your comments about the dashboard and the number of apps will definitely be taken into consideration as we work on updates. Thank you again for choosing AfterShip over Loop Returns. Your insight helps us continue to provide the best service possible. If you have any more suggestions or need further assistance, please don’t hesitate to reach out!

Replied January 2026

Lukas R.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

General Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love that Aftership can offer tracking for multiple carriers and we do not need to waste time to search for alternative sources to get tracking back.

Cons:

That tracking event interpretation is not always accurate.

Brianna V.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

AfterShip Review

My experience with AfterShip has been great! The platform continues to improve with every update, and I’m confident that they’ll continue to deliver the features we need as they roll out even more enhancements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The AfterShip team is incredibly helpful whenever support is needed, and the platform makes integration quick and straightforward!

Cons:

It would be great to have a bundle feature similar to Shoppedance. I also wish there were a simpler way to export TikTok orders that includes the corresponding Shopify order numbers, without having to manually finding the order tags in the export file.

Vendor Response

Thank you so much for your thoughtful review! We're thrilled to hear that you find our support team helpful and the platform easy to integrate. We appreciate your suggestions regarding the bundle feature and the TikTok order export process, and we will definitely consider them as we work on future updates. We're glad to know you're having a great experience and are excited to continue improving our service for you!

Replied October 2025

Hieu H.

Verified reviewer

Furniture

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Best Shipment Tracking Solution

AfterShip help my Canada Shopify store solve our problem with accurate Shipment Tracking. I've tried many services: Track123, ParcelLab, ... But nothing came close to AfterShip number of supported carriers. The Customer Support team is super fast and knowlegable, I usually got an answer after 15m and they always solve my problem, shout out to [sensitive content hidden]

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Wide range of supported carriers - Fast and amazing support - Detailed documentation - Easy to setup

Cons:

- Confusing pricing plans which cause alot of trouble for my company to find the suitable plan. - Simple "Tracking Page" layout, no map view.

Reasons for choosing AfterShip

AfterShip is the one who support all my carriers.

Vendor Response

Thank you for taking the time to leave such a detailed review! We’re thrilled to hear that AfterShip has made a positive impact on your Canada Shopify store and that you appreciate our wide range of supported carriers and the speed of our customer support. We also appreciate your feedback regarding our pricing plans and the layout of the tracking page; we are always looking for ways to improve. Your shout-out to our support team will surely motivate them! If you have any more suggestions or need assistance, please don’t hesitate to reach out. Happy tracking!

Replied June 2025

Jacob C.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Great experience with Aftership

Overall Aftership works perfectly for us as a business and in the price range is the best option on the market for tracking services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use, great interface, webhooks work perfectly. Used a couple alternative tracking services before Aftership that were below par. Customer support is always extremely quick and helpful, have been in touch with multiple support workers but the most recent Khushi was really helpful!

Cons:

Email building is a little limited so we send our own through webhooks, still better than other services though...! Royal Mail not being supported as a courier is also a shame for the non-premium packages.

Reasons for switching to AfterShip

It was a poor product compared, the built in emails looked awful and the tracking was inaccurate... customers would receive emails 6+ hours after delivery

Vendor Response

Thank you for sharing your experience with AfterShip! We're thrilled to hear that you find our interface easy to use and that our webhooks are working seamlessly for you. It's great to know that our customer support has been helpful in addressing your needs. We appreciate your feedback on email building and Royal Mail support. We'll consider this as we continue to improve our services. We're glad AfterShip is meeting your business needs and that you made a positive switch from TrackingMore! Thank you for choosing us!

Replied April 2025

Sam M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Excellent Experience-- Aftership is a Money Maker!

Excellent and my favorite app to play with and test features with to give my customers the best experience while making sure I am able to maximize sales and recover abandoned checkouts, which I wasnt able to do on Etsy before well at all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use - easy, intuitive user interface. Many features with professional appearance on back end inside Shopify manager and beautiful on website display customer-facing. Beats all other apps I've tried.

Cons:

Nothing yet, I really havent had anything go wrong.

Reasons for switching to AfterShip

Awful unpredictable email send. Never automatically sent as programmed to. Hardly sent any email promos to customers and didnt let them know my shop was open again like it was suppose to. Never sent promo coupon code campaigns and I had a huge list of customers!

Vendor Response

Thank you for your wonderful review! We're thrilled to hear that Aftership has enhanced your experience and helped you maximize sales on Shopify. It's great to know that our features and user interface have made a positive impact. If you have any questions or need assistance, feel free to reach out. Happy selling! Best regards

Replied October 2024

Sharly C.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed April 2025

A great product with A+ support!

Perfect. Whenever I have an issue to solve, they solve it immediately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aftership support is always very good, and this support person, [sensitive content hidden], was fantastic.

Cons:

I can't think of any area that needs improvement. The product is excellent, and the support gets 5 out of 5 stars!

Reasons for choosing AfterShip

Aftership was more cost effective, and the communication with Aftership was great!

Vendor Response

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our support team and found our product to be excellent. Your satisfaction and feedback mean a lot to us, and we're glad we could assist you promptly. If you have any further questions or need assistance, we're always here to help! Regards AfterShip

Replied May 2025

Ranjan M.

Verified reviewer

Logistics and Supply Chain

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Exceptional Support and Seamless Tracking Experience

My overall experience with AfterShip has been fantastic. The platform is incredibly efficient at managing shipment tracking, and the support team truly enhances the experience by providing top-notch assistance whenever needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service was outstanding! The support agent, Kanishk & Pooja, were not only knowledgeable but also went above and beyond to resolve my issues quickly. Their patience and dedication to ensuring I had a smooth experience really stood out. Excellent work!!!

Cons:

Nothing to mention at this moment. So far so good! :)

Reasons for choosing AfterShip

I chose AfterShip over alternative products because of its comprehensive carrier integration and real-time tracking capabilities, which simplify the process of monitoring shipments across multiple carriers. The platform's intuitive interface and powerful automation features made it stand out from the competition.

Aisha O.

Verified reviewer

Apparel & Fashion

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed January 2026

Easy and helpful service

Easy, affordable, overall pleasant experience. Customer service is very helpful and thorough which is much appreciated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

makes returns and tracking easy and it integrates with squarespace which is sometimes an issue for me as most companies only focus on shopify integration.

Cons:

sometimes it is difficult to edit your landing page, i couldnt get consistency between my returns and tracking landing pages.

Vendor Response

Thank you for taking the time to share your thoughts on your experience with us. We're thrilled to hear that our seamless integration with Squarespace and the ease of managing returns and tracking have made a positive impact on your business. We appreciate your feedback regarding the challenges you faced while editing the landing pages. We're continually working to enhance our platform, and your insight will help us improve the user experience, particularly in ensuring consistency across all landing pages. We're also glad to know that you've found our customer service helpful and thorough. Our team is dedicated to providing the support you need to make your experience as smooth as possible. If you have any more suggestions or need assistance with anything else, please don’t hesitate to reach out. We're here to help! Thank you again for your feedback, and we look forward to continuing to support you.

Replied January 2026

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