AfterShip 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AfterShip

4.9

(462)

Pricing

Starting at $11.00 per month

About AfterShip

AfterShip is a shipment tracking solution for eCommerce businesses. It has a partnership with over 900+ courier services worldwide like UPS, USPS, DHL, FedEx, Blue Dart, TNT, China Post and more.

Online retailers can connect their store with AfterShip, import orders, and receive real-time tracking updates on one interactive dashboard. You can also manually add shipments, input tracking and let our auto-carrier detection feature work out the rest for you.

The real-time tracking updates from the couriers allow you to resolve delivery issues faster and proactively notify the customers of the shipment delays.

Keep customers informed of the order status with automated email, SMS, and Facebook Messenger delivery notifications. Build custom email and SMS workflows to personalize post-purchase communication and keep customers engaged.

Build a branded tracking page without writing even a single line of code. Keep customers to your website instead of directing them to the courier website to track orders. Add product recommendations, brand logo and social media links to drive additional sales.

Retain - Offer customers one-click order tracking with your website's order lookup widget. Cu...

AfterShip Screenshots

AfterShip Pricing and Plans

Starting price: $11.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

Access to 983 Carriers
Branded Tracking Page
Order Lookup Widget (Track Button)
Shipment Visibility Dashboard

Essentials

$11.00

flat rate, per month

Plan includes:

24/7 Email Support
CSV Import & Export
Email Notifications
Engagement Analytics
Everything in Free
Plus:
Shipping Performance Analytics
SMS Notifications

Pro

$119.00

flat rate, per month

Plan includes:

24/7 Live Chat Support
Dynamic Tracking Pages
Everything in Essentials
Klaviyo Marketing Integration
Multilingual Tracking Page
Plus:
Product Recommendation
Remove Aftership Branding
Tracking API & Webhooks

Enterprise

Pricing available upon request

Plan includes:

Custom API Rate Limit
Custom Integration
Dedicated Account Manager
Enterprise SLA
Everything in Pro
Plus:
Quarterly Account Reviews

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AfterShip Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of AfterShip
Activity Dashboard
API
Claims Management
Customer Portal
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Estimate
Delivery Record
EDI
Email Templates
Exchange Management
For eCommerce
Historical Reporting
Location Tracking
Mobile Alerts
Multi-Location
Order Management
Order Tracking
Package Tracking
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Refund Management
Reporting & Statistics
Returns Management
Role-Based Permissions
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Third-Party Integrations
Website Integration

AfterShip Integrations

Shopify

Integration rated 4.8 from 24 reviews

CS-Cart Store Builder

WooCommerce

Shift4Shop

Adobe Commerce

BigCommerce

See all 14 integrations

AfterShip User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.8

Matthew M.

Verified reviewer

Computer Hardware

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed July 2025

Great CS from [sensitive content hidden]

great customer service on chat

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great service from [sensitive content hidden], she helped em a lot. I hope to have her help me in the future. Thank you

Cons:

nothing, all if it seems good. nothing, all if it seems good.nothing, all if it seems good.nothing, all if it seems good.

Emi N.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for free trial

Review source

Reviewed October 2024

Amazing Returns/Exchange Platform

The ease of using the software is absolutely amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of using the software is absolutely amazing!

Cons:

I dont have anything to say as a con :))

Reasons for switching to AfterShip

Did not like how difficult it was to use Loop

Michael B.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Scam Company - Will Steal Your Money

A good customer service team would realise they have limitations in their software and not turn down a £40k customer - however the customer service team don't care. They just want your money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is pretty but otherwise useless. That's all.

Cons:

They have a seriously buggy integration which you can't troubleshoot yourself. They have a problem with things called "Carrier slugs" which even when used correctly are not 100% correct. The result; if you upload a CSV of say 10,000 tracking numbers you may find that 9,000 of them get allocated to random/incorrect couriers. Numbers allocated to incorrect couriers cannot be modified manually or through CSV meaning you are paying for a broken number. In the above example that's a cost of $800 for nothing.

Shawn W.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Great Service, Great Price!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Fantastic Support, Intuitive Layout.

Cons:

No real cons, so far everything is great!

Reasons for choosing AfterShip

Ease of use and price point were the largest reasons i chose Aftership!

Kirk H.

Verified reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2025

Bravo to the Aftership Support Team

Just as I wrote above, my life is a lot easier using the Aftership app. My customers know exactly where their delivery is at any time, and it saves me a lot of time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] were both very polite and helpful with my questions. I highly recommend reaching out to support if and when needed.

Cons:

Nothing, I have been using Aftership for several years now and I have no plans to change. It offers seamless integration with my Shopify store and I love how automated it makes everything.

Vendor Response

Thank you so much for your wonderful review! We're thrilled to hear that our support team was able to assist you effectively and that AfterShip has made your life easier. It’s great to know that our seamless integration with Shopify is meeting your needs and enhancing your customers' experience. We appreciate your loyalty and look forward to continuing to support your business!

Replied June 2025

Dara M.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Helpful Support, but Platform Could Be More Intuitive

AfterShip support was very helpful in walking me through a complicated syncing issue between TikTok Shop and Shopify. The team was responsive, patient, and committed to resolving the problem, which I truly appreciated. That said, the platform itself is not very intuitive when it comes to explaining why orders fail to sync. It would be helpful if error messages or sync logs provided more context or actionable guidance without needing to escalate to support. Overall, great customer service, but there’s room for improvement in user experience and transparency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the prompt customer service done through a google meeting and sharing my screen. Customer service like this is rare — I felt genuinely supported, and it made a big difference in resolving what could have been a very frustrating situation. Thank you [sensitive content hidden]!

Cons:

The platform itself is not very intuitive when it comes to explaining why orders fail to sync. It would be helpful if error messages or sync logs provided more context or actionable guidance without needing to escalate to support.

Vendor Response

Thank you for your thoughtful review! We're thrilled to hear that our customer service team provided you with the support you needed to resolve your syncing issue. Your feedback about the platform's intuitiveness is invaluable, and we recognize the importance of providing clearer error messages and guidance. We appreciate your insights and will work towards enhancing the user experience. Thank you for choosing AfterShip!

Replied August 2025

Lily H.

Verified reviewer

Cosmetics

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Such a supportive and helpful team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of the connection and not having to worry about uploading the orders and products manually, as well as the amazing support from the team

Cons:

There isnt much but maybe that you cannot connect the same feed to different shopify stores. We are a global business with shopify stores in US, EU, AUS and UK so to be able to have one feed for all 4 would be great

Vendor Response

Thank you for your thoughtful review! We're thrilled to hear that you appreciate the ease of connection and our support team. We understand the importance of managing multiple Shopify stores, and we value your feedback about connecting a single feed across all locations. We're constantly looking for ways to improve our service, and your suggestion will definitely be taken into consideration. Thanks again for sharing your experience!

Replied September 2025

Brianna V.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

AfterShip Review

My experience with AfterShip has been great! The platform continues to improve with every update, and I’m confident that they’ll continue to deliver the features we need as they roll out even more enhancements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The AfterShip team is incredibly helpful whenever support is needed, and the platform makes integration quick and straightforward!

Cons:

It would be great to have a bundle feature similar to Shoppedance. I also wish there were a simpler way to export TikTok orders that includes the corresponding Shopify order numbers, without having to manually finding the order tags in the export file.

Vendor Response

Thank you so much for your thoughtful review! We're thrilled to hear that you find our support team helpful and the platform easy to integrate. We appreciate your suggestions regarding the bundle feature and the TikTok order export process, and we will definitely consider them as we work on future updates. We're glad to know you're having a great experience and are excited to continue improving our service for you!

Replied October 2025

Verified

Reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Excellent Customer Service from [sensitive content hidden]

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] from the customer service team went above and beyond to fix a syncing issue, working together with TikTok to solve a very urgent problem. Brilliant service.

Cons:

Overall pretty satisfied with product, some of the product linking can occasionally be an issue but to be expected

Vendor Response

Thank you for your feedback! We're thrilled to hear that our customer service team provided you with excellent support in resolving your syncing issue. We appreciate your understanding regarding the occasional product linking challenges and are continuously working to improve. Your satisfaction is important to us, and we're here to help anytime you need!

Replied September 2025

Anthony P.

Verified reviewer

Sporting Goods

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Great app and Customer Support

Their app is a great tool and their customer support is incredible, reliable, and always responsive!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are very customizable and easy to use, making them suitable for many different needs and purposes.

Cons:

No cons to mention at all, everything works smoothly, reliably, and better than expected overall....

Vendor Response

Thank you for your insightful feedback! It’s great to hear that you find the product highly customizable and user-friendly, allowing it to adapt to various needs effectively. We’re thrilled that you appreciate the app and consider our customer support to be incredible and responsive. If you have any further suggestions or experiences to share, we would love to hear them!

Replied September 2025

Showing 1 - 10 of 462 Reviews

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