Grypp 2026: Benefits, Features & Pricing

Grypp is a customer engagement platform for contact centers. It enables agents to have visual, interactive engagements with customers in real time during phone and digital conversations. Grypp is designed for contact centers in banking, insurance, telecom, utilities, travel, and retail industries.

With Grypp, agents can guide customers through websites, forms, documents and more using co-browsing. They can have face-to-face video conversations. Grypp creates an interactive product demo environment with its virtual showroom feature. Agents and customers can view and annotate documents together using document sharing. They can capture legally binding e-signatures in real time.

Key capabilities include co-browsing, video streaming, virtual showroom, document sharing and e-signature. Co-browsing allows agents to guide customers through websites, forms and documents in tandem. Video streaming enables face-to-face video interaction during engagements. The virtual showroom feature creates an interactive product demo environment. Document sharing allows agents and customers to view, annotate documents together in real time. E-signature enables agents to capture legally binding electroni...