FareHarbor 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FareHarbor

4.7

(1123)

Pricing

Starting at $0.01 one time

About FareHarbor

FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices.

Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often.

Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels.

FareHarbor Screenshots

FareHarbor Pricing and Plans

Starting price: $0.01 one time

Free Trial

Free Version

Basic

$0.01

one time

No plan information available

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FareHarbor Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of FareHarbor
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Booking Notes
Calendar Sync
Central Reservation System
Channel Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customer Data Management
Customizable Reports
Data Import/Export
Discount Management
Employee Management
Event Calendar
Event Management
Event Scheduling
GDS/OTA Integration
Group Scheduling
Invoice Management
Mobile Ticketing
Multi-Day Booking
Multi-Language
Multi-Location
Online Booking
Online Payments
Online Ticketing
Package Creation
Payment Processing
Point of Sale (POS)
Pricing Management
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Reserved Seating
Resource Management
Room Booking
Sales Reports
Search/Filter
Seating Map
SMS Messaging
Social Media Integration
Third Party Booking
Third-Party Integrations
Ticket Reservations
User Management
Vendor Management
Waiver Management
Website Integration
Website Management

FareHarbor Integrations

Smartwaiver

Integration rated 4.4 from 11 reviews

Google Analytics 360

Stripe

Zapier

Squarespace

WordPress

See all 11 integrations

FareHarbor User Reviews

Overall Rating

4.7

Ratings Breakdown

83%

13%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.5

Dave N.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2019

My Only Regret Is Not Starting Sooner

Reliable, professional, honest. Every question is answered. Every promise fulfilled. What more is there?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Fareharbor software has freed me to get back to doing what makes my company great and puts the entire back office functions at my finger tips: booking, assigning roles, servicing my clients, and ensuring my reporting is clear and easy to follow has gone from consuming most of my time to becoming a second thought. I have an entire staff in my pocket and the support and training from FareHarbor are always there when I have a question.

Cons:

I would like to be able to send more automatic mails than currently possible. That's it.

Reasons for choosing FareHarbor

You were the best.

Reasons for switching to FareHarbor

You are everything they fail to be. I have been beyond satisfied and would like to find a way to integrate FareHarbor into my other business.

Vendor Response

Hi Dave - Thank you for taking the time to write this review! FareHarbor was designed to help tour operators, such as yourself, grow their businesses - we are happy to hear that you have been able to leverage the software to handle the operational day to day of your business. We look forward to growing this partnership! Thank you!

Replied October 2019

Heather F.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2023

All the functionality I need with great customer service

Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onboarding and transitioning was easy and they are very helpful getting you up and running. I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is competitive with upgrades and has API's with nearly every imaginable API you could want.

Cons:

The reporting feature does not have a great UI and I find it difficult to extract the info I want. Also, one major downside is the booking window is a popup, therefore google conversions cannot be exactly tracked, only tangentially.

Reasons for choosing FareHarbor

I liked Fare Harbor's pricing model, free website managed by them and all the functionality I was looking for.

Reasons for switching to FareHarbor

The handwriting was on the wall that EZ Tix was starting to fail as a company. I needed to make a switch fast and EZ Tix had designed my website. Fare Harbor designs websites for free, and they are great, and are at no cost. But beyond that Fare Harbor had all the features I was looking for in booking software.

Shannon S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

FareHarbor Has Finger On Pulse of My Business & Like Having One's Own Private Team!

I grew up with eTix, moved along with ZERVE (whom I adored) and then came into FareHarbor once ZERVE bit the dust. FareHarbor had some kinks at first but then took the torch and ran with it like a leader well in touch with things. I like that FareHarbor gets that although there's a template or universal aspect to tour businesses, that there are also some like my own that are constantly changing, evolving and pushing the envelope and do more than stay conventional. It means the world that their team is open to my evolution and are willing to work to create new dimensions to their own system to help me fulfill my vision! That's massive and money in the bank!

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 4

Functionality

Pros:

Sounds cliche, but it's very organic and "thinks" like someone in the tour industry. It's almost scary! It's like the software knows what I'm thinking at times, stays ahead of me but then other times, it's like I'm teaching it new things. Very collaborative feeling.

Cons:

I doubt if anything is dummy proof but this is as close as it can get. I do hope that in the future, they will find a way for me to add some alternative things to the checkout for the customer. I have a product that is related to the traveler experience and would love to have it as a check out option right before they buy the tour tickets or complete the transaction because I feel its like a final sale's plug reminder that they might either jump on board with or be interested enough to go back and review the product's description and be influenced to purchase it last second. Currently its an item for sale but its too separated from where I think it needs to be personally.

Craig H.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Great fit for a medium sized tour operator

Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment. I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations. My interactions with their support organization have been very satisfying.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor. The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical.

Cons:

I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application. It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary. There are some dimensions that are impossible to report against, although there are workaround using dashboard views.

Reasons for choosing FareHarbor

I own another, smaller business that operates on Checkfront. While it is a solid application, I can't imagine operating our kayak business on that platform

Verified

Reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Works for basic needs, but has gaps

Overall we are booking field trips, tours, and other events. There are multiple users and multiple locations that we are all trying to book within. In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Features that I like most include that a hold can be placed on dates and times by utilizing Private Headlines. New bookings for contacts are very convenient as well as rebooking and cancellations. Plenty of places for notes and the ability to run reports for those various reports. Love all the freedom to program what you want when creating an event, especially when it comes to what information you want to collect from the registrant.

Cons:

The load times are extremely slow. In addition, the program will allow overlapping event reservations utilizing the same resources without telling the user. This can allow double booking of the same location, despite what resources are marked when setting up the event. This is a major problem. There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

Reasons for choosing FareHarbor

I was not included in the decision.

Reasons for switching to FareHarbor

Previous software did not allow us to sale tickets on-line and Fareharbor did.

Vendor Response

Hello - thank you for taking the time to write this honest review of your experience with FareHarbor. It is great to know you've been able to take advantage of our features and customization. Regarding your resources and overlapping event reservations, please reach out to our 24/7 Support team! We can review your current set up and provide any recommendations for optimizing your existing resources.

Replied April 2020

Mark H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for free trial

Review source

Reviewed February 2025

Exorbitant fees we couldn't pass on with a clear conscience.

After a somewhat rocky trial experience things did work and the system was obviously comprehensively featured. We decided that the 6% booking fee was way to much though and would've meant our average customer paying £9 in fees. Added that Fareharbor would make £10,000/year or more providing their booking system to us - didn't seem like a realistic price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full-featured with abundant OTA linking.

Cons:

Exorbitant fees that we couldn't with clear conscience pass on to customers.

Reasons for choosing FareHarbor

Checkfront - both the system and the support - was truly terrible.

Reasons for switching to FareHarbor

For OTA integration. But went back to Bookinglayer in the end.

Vendor Response

Hello Mark, thank you for taking the time to leave your feedback about our product and input regarding our fees.

Replied February 2025

Derek J.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Decent Booking Tool That's Not Suited for Everyone

Decent. At a certain point, we gave up on the software. It simply didn't fit our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team was very helpful for integration, and it was a full package of reporting, booking software, and payment provider. The customer front-facing booking experience was clean and flowed nicely.

Cons:

Customization had to be done by FareHarbor, or at least was very opaque to the user. At the time we used it, everything felt very hacked together and clunky for what we were trying to with the tool. We were trying to use staff and lane assignment as both being required to take a booking, but the solution made the dashboard look almost unusably cluttered.

Reasons for switching to FareHarbor

We were looking for something that felt a little more tailored and less expensive. We ended up switching back.

Vendor Response

Hello Derek, thank you for sharing your review! We will relay this feedback to our team.

Replied November 2024

Verified

Reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Easy To Use Booking System With Great Customer Support

Because it costs the company nothing and their customer service is top-notch I have nothing but great experiences with FareHarbor and the customers do not seem to mind the added fee for online booking as the booking numbers have gone up since implementing FareHarbor!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required. Both the frontend and backend of the product is easy to navigate and use for both customers and administrators. It integrated with the website with no problems.

Cons:

Their fee is pretty steep in my opinion. It's charged to the customer booking, but I don't like the amount of the fee no matter who it is passed on to!

Reasons for choosing FareHarbor

No cost to the company since the fee is added to the customer booking total.

Vendor Response

Hello - Thank you for taking the time to share your review with us! We are thrilled to hear you had a great experience working with our Customer Support teams and you've found our Dashboard easy to use. We aim to make your life easier! We understand your feedback regarding the fee, however our experience shows that this fee does not affect your conversions! Once again, thank you for sharing this review with us. If you have any additional questions, please do not hesitate to reach out!

Replied May 2021

MATTHIEU F.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Powerful and friendly

So far so good, happy to use it and great team behind, helping us to improve our business online.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its connectivity, various options helps feedbacks, friendly user

Cons:

Not a master Jedi yet! but it might be hard to configurate it at your image, since many options are offered.

Reasons for switching to FareHarbor

Better connected, friendlier and better end user experience

Vendor Response

Hi Matthieu - thank you for taking the time to give FareHarbor such a great review! We'll get you to master Jedi status in no time. We are always here to help, and never hesitate to reach out! Thanks again.

Replied November 2019

Michael B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Company Values Shifted