800.com 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $23.00 per month
About 800.com
800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.
800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.
800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.
800.com Screenshots
800.com Pricing and Plans
Pro
$149.00
Plan includes:
- 5000 Minutes
- 5 Toll-Free Numbers
- Analytics
- API and Webhooks Access
- Call Recording
- Call Screening
- Extensions
- Fax Number
- Sequential Call Forwarding
- Simultaneous Call Forwarding
Unlimited
$59.00
Plan includes:
- 1 Toll-Free Number
- Analytics
- API and Webhooks Access
- Call Recording
- Call Screening
- Extensions
- Fax Number
- Sequential Call Forwarding
- Simultaneous Call Forwarding
- Texting
Personal
$23.00
Plan includes:
- 1000 Minutes
- 1 Toll-Free Number
- Analytics
- API and Webhooks Access
- Call Recording
- Call Screening
- Extensions
- Fax Number
- Sequential Call Forwarding
- Simultaneous Call Forwarding
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800.com Features
- Popular features found in Call TrackingCaller IDCall MonitoringCall RoutingCall TranscriptionComputer Telephony IntegrationConversion TrackingCRMIVRKeyword TrackingVoice Mail
- More features of 800.comAlerts/NotificationsAPIArchiving & RetentionCallback SchedulingCall Center ManagementCall ConferencingCall DispositionCall List ManagementCall RecordingCall ReportingCall ScoringCall ScreeningCall ScriptingCall TrackingCall Tracking MetricsCall TransferCampaign AnalyticsContact DatabaseContact ManagementCustomizable Caller IDCustomizable ReportsData Import/ExportFax ManagementLive ChatMobile AccessOn-Demand RecordingOnline Voice TransmissionReal-Time ReportingRecordingReporting & StatisticsSMS MessagingThird-Party IntegrationsVirtual Call CenterVoicemail Transcription
800.com User Reviews
Overall Rating
4.7
Ratings Breakdown
5
82%
4
12%
3
4%
2
1%
1
2%
Secondary Ratings
Ease of Use
4.7
Value for money
4.6
Customer support
4.6
Functionality
4.6
Emmanuel G.
Verified reviewer
Business Supplies and Equipment
Self-Employed
Used weekly for less than 6 months
Reviewed October 2025
A Happy Customer
5
It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement.
Ratings Breakdown
Reasons for choosing 800.com
Price, access to vanity number and ease of use during the trail.
Vendor Response
Thank you so much for the great review! We’re so happy to hear that you’re enjoying the ease of use and flexibility of the 800.com dashboard and that 800.com is helping you maintain a clear separation between business and personal calls, while giving you the ability to track engagement. That’s the kind of everyday impact we love to hear about. Thanks again for choosing us over other providers!
Replied October 2025
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Cici M.
Verified reviewer
Construction
11-50 employees
Used daily for less than 12 months
Reviewed January 2026
Great and Easy!!
5
It was easy, convenient and fast. Using the vanity number gives us a way to market our company name and make it easy for people. I would highly recommend using 800.com
Ratings Breakdown
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Henry C.
Verified reviewer
Wholesale
2-10 employees
Used daily for more than 2 years
Review sourceReviewed October 2024
Friendly and Helpful Customer Service!
4
I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers.
Ratings Breakdown
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India Q.
Verified reviewer
Insurance
2-10 employees
Used weekly for less than 6 months
Reviewed November 2025
Smooth Setup and Great Start with My New Business Line
5
I recently set up my business phone service, and so far, the experience has been good. The setup process was quick and easy — I didn’t run into any confusion or technical hiccups, so the learning curve was minimal. While I haven’t made or received many calls yet, the interface seems straightforward, and call management features look easy to navigate. With the few calls I have made/received, the call quality was excellent. From what I’ve seen so far, everything runs smoothly with no bugs or glitches, and the platform feels secure In terms of value for money, it seems fair given the features offered — especially for small businesses like mine that need reliability without a complicated setup. I haven’t used team collaboration features yet, but it’s good to know those options are available as my business grows. Overall, setup was effortless, the system works as expected, and I’m off to a good start.
Ratings Breakdown
Reasons for choosing 800.com
Call quality and ease of getting vanity number.
Reasons for switching to 800.com
800.com is more cost effective for my business which is in startup phase.
Vendor Response
Thank you so much for your detailed review India! We are so happy to hear that you had a smooth setup experience and that your vanity number is already helping your brand make a strong, professional impression. We love hearing that the call quality, easy interface, and straightforward call management tools are working so well and that it’s offering a reliable value for your startup. We also appreciate your honest feedback regarding the basic plan’s minute limits. We understand how important it is to keep costs manageable when you're just getting started, and we’re always evaluating ways to bring more value to our core plans as businesses grow. Thank you again for choosing 800.com and we’re excited to support you as your business grows!
Replied January 2026
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Ameerah H.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used daily for more than 2 years
Reviewed February 2026
Time saver
5
Ratings Breakdown
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JanetStar V.
Verified reviewer
Civic & Social Organization
2-10 employees
Used weekly for less than 6 months
Reviewed January 2026
I found the BEST!
5
I've had the best experience with 800.com, because of the professional support received when I needed help. I also love how easy everything is and is already explained on the site to the point where I can manage my own number online.
Ratings Breakdown
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Terri W.
Verified reviewer
Graphic Design
2-10 employees
Used weekly for less than 12 months
Reviewed January 2026
I love my 800#
5
I had a superb experience with the user-friendly website. I was able to pick the number that lines up with my cell number, so they are same.
Ratings Breakdown
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Brooke K.
Verified reviewer
Consumer Goods
2-10 employees
Used weekly for less than 2 years
Reviewed February 2026
Excellent Value. Excellent Support
5
I've been a customer for over a year now and I love the platform and everything has been excellent with my service.
Ratings Breakdown
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John S.
Verified reviewer
Consumer Services
2-10 employees
Used daily for less than 6 months
Review sourceReviewed January 2026
Leave a message
5
They understood exactly what I needed, gave suggestions to help me, and provided me with the best service that I could’ve asked for.
Ratings Breakdown
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Brian G.
Verified reviewer
Health, Wellness and Fitness
2-10 employees
Used daily for less than 6 months
Reviewed January 2026
Very good app!
4
Very good so far. Easy to get inbound calls. Easy to use app. Easy to create new phone numbers. Accessing voicemails is easy.
Ratings Breakdown
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