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Missive 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Missive
Missive
4.9
(126)

Pricing

Starting at $18.00 per month

About Missive

Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflow. Designed for businesses that rely heavily on email, Missive provides features to help teams stay coordinated, focused, and productive. Key features include tags, statuses and task management.

The platform offers dedicated team spaces with shared inboxes, tasks, and discussion areas. This enables teams to collaborate on emails, provide context and information to one another, and ensure important messages are handled efficiently. Additionally, Missive provides visibility into team workloads, allowing managers to balance tasks and keep track of who is working on what.

Missive Screenshots

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Missive Pricing and Plans

Starting price: $18.00 per month
Free Trial
Free Version

Free

$0.00

flat rate, per month

Plan includes:

  • 15 Days History
  • 2 Personal Accounts Per User
  • 2 Shared Accounts- Email
  • 3 Users Per Organization
  • Missive Live Chat
  • SMS or Facebook
  • Whatsapp

Starter

$18.00

per user, per month

Plan includes:

  • 10 Personal Accounts Per User
  • 5 Shared Accounts- Email
  • Missive Live Chat
  • SMS or Facebook
  • Whatsapp

Productive

$30.00

per user, per month

Plan includes:

  • 10 Personal Accounts Per User
  • 5 Shared Accounts- Email
  • API Access
  • Missive Live Chat
  • Rules
  • SMS or Facebook
  • Unlimited
  • Whatsapp
  • Integrations

Business

$45.00

per user, per month

No plan information available

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    Missive Features

    • Popular features found in Collaboration
      Access Controls/Permissions
      Alerts/Notifications
      Calendar Management
      Collaboration Tools
      Discussions/Forums
      Document Management
      @mentions
      Screen Sharing
      Secure Data Storage
      Task Management
      Video Conferencing
    • More features of Missive
      Activity Dashboard
      Activity/News Feed
      Activity Tracking
      Alerts/Escalation
      API
      Autoresponders
      Brainstorming
      Business Process Automation
      Calendar Sync
      Canned Responses
      Chat/Messaging
      Commenting/Notes
      Communication Management
      Contact Management
      CRM
      Customer Database
      Customer Engagement
      Customer History
      Customer Service Analytics
      Customizable Fields
      Customizable Templates
      Document Storage
      Drag & Drop
      Email Management
      Email Templates
      Employee Database
      Employee Photos
      Event Calendar
      File Sharing
      File Transfer
      Inbox Management
      Interaction Tracking
      Issue Tracking
      Knowledge Base Management
      Lead Management
      Live Chat
      Macros/Templated Responses
      Meeting Management
      Mobile Access
      Multi-Channel Communication
      Multiple User Accounts
      Multi-User Collaboration
      Onboarding
      On-Demand Communications
      Productivity Tools
      Project Management
      Real-Time Analytics
      Real-Time Chat
      Real-time Consumer-facing Chat
      Real Time Editing
      Real-Time Notifications
      Real-Time Updates
      Reminders
      Remote Access/Control
      Reporting/Analytics
      Reporting & Statistics
      Response Management
      Routing
      Rules-Based Workflow
      Search/Filter
      Service Level Agreement (SLA) Management
      Shared Inboxes
      Signature Management
      Single Sign On
      Social Media Integration
      SSL Security
      Support Ticket Management
      Tagging
      Team Collaboration
      Template Management
      Third-Party Integrations
      Ticket Management
      To-Do List
      Transcripts/Chat History
      Usage Tracking/Analytics
      Workflow Configuration
      Workflow Management

    Missive Integrations

    ClickUp
    ClickUp
    Integration rated 4.5 from 10 reviews
    HubSpot CRM
    HubSpot CRM
    Pipedrive
    Pipedrive
    Shopify
    Shopify
    Todoist
    Todoist
    Trello
    Trello

    See all 18 integrations

    Missive User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    89%

    4

    10%

    3

    2%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.7

    Customer support

    4.9

    Functionality

    4.8

    Margot's profile

    Margot M.

    Verified reviewer

    Real Estate

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2025

    2 years of use

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I've been using Missive for two years now, and I can't imagine going back to a traditional email service. This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on projects managed by employees, integrated chat. It makes our work more fluid and easier to follow. We've already had to contact support, and the team is super fast and helpful.
    Cons:
    Settings management: we are always concerned about the impact of deleting a user on the organization of our shared mailbox.

    Read More

    RS

    Robyn S.

    Verified reviewer

    Consumer Services

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed April 2025

    Missive App: A Game-Changer for Email and Team Collaboration

    5

    Exceptional. I feel fortunate to have found Missive because I had spent years trying out new email management tools and chat tools and productivity tools. With Missive it streamlines so I could eliminate some tools but also stop my search for looking for something that works perfect for me and can be grown into as well.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've been using Missive for a couple of years now, and it's been a game-changer for my email management and productivity workflow. After trying out Front, which was too expensive and bulky for my needs, I stumbled upon Missive, and it's been a little miracle find. Missive is incredibly easy to use, even for someone who's not tech-savvy. The interface is clean and minimalistic, making it simple to navigate and find all the features you need. I love how I can connect all my email accounts, manage tasks, and even customize tags with icons and colors. The ability to upload custom icons for tags is a small but thoughtful touch that shows how much attention they pay to detail. It allows me to collaborate seamlessly on emails, assign tasks, and chat in real-time without cluttering up our inboxes. The snooze feature is also a lifesaver, helping me focus on immediate tasks and revisiting emails when it's more convenient. What really sets Missive apart is their customer support. They're always quick to respond and genuinely helpful. Whether you're a solo entrepreneur or part of a larger team, they treat you like you're their most important customer. The documentation is thorough, but it's reassuring to know there's a real person available to answer any questions you might have. I was fortunate enough to get grandfathered into a super price, but even with their occasional price adjustments, Missive remains an excellent value. They're constantly rolling out new features, which is impressive, especially since they work smoothly without the usual glitches you might expect from frequent updates. Why Missive Stands Out To Me- Compared to other tools like Front, Missive is more streamlined and cost-effective. Missive's simplicity and ease of use make it perfect for teams of all sizes looking to streamline their communication without unnecessary complexity. It's ideal for both small teams and larger corporations seeking a user-friendly solution. Missive has genuinely transformed how I manage my emails and chats. It's one of those rare tools that feels like it was made just for you. Whether you're a freelancer or part of a growing business, Missive offers the flexibility and features you need to stay organized and productive. It's definitely worth giving a try if you're looking for a tool that will make your work life easier.
    Cons:
    I love Missive, I don't have any cons. Missive is always thinking of features that we don't have to request!

    Reasons for switching to Missive

    Because Front was cost more and not as easy to use.

    Read More

    LB

    Laura B.

    Verified reviewer

    Real Estate

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2019

    Missive Review

    3

    A great resource when working with many different types of email platforms and communication platforms.

    Ratings Breakdown

    4
    Ease of use
    3
    Functionality
    icon
    Pros:
    My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.
    Cons:
    Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

    Read More

    VR

    Verified
    Reviewer

    Consumer Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2025

    Great support and email management tool for team/org shared inbox

    5

    Missive works really well for what we need and how we need to set it up to fit our use case. It keeps emails organized through labels and shared inboxes, helps the team work together easier, and has great support. Even though a few features are missing, it is still very helpful and easy to use.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like using Missive because it helps our team keep all our emails in one shared inbox. Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster. They usually update the system from time to time with new features to make it better. Their support team is great at clarifying questions/inquiries and providing tailor fit answers. Our transition from Gmail to Missive was easy even for those that are not super tech-savvy people.
    Cons:
    I still have a few email feature related questions that aren't there yet but are possible with CRMs and a few limitations with integrations through Zapier without using webhooks.

    Reasons for choosing Missive

    cost, ease of use, integration capabilities.

    Reasons for switching to Missive

    cost, ease of use, integration capabilities.

    Read More

    JL

    Josh L.

    Verified reviewer

    Logistics and Supply Chain

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2025

    Great product and great customer service!

    5

    Great product and great customer service. Response times are amazing.........probably because they're using Missive :)

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I was most impressed with how much thought went in to building out the features to really cover almost any scenario or use case you and your team may have. Would highly recommend this product to every team.
    Cons:
    Overall the platform is very user friendly, but you do have to read their online tutorials to fully understand some of the features it has.

    Reasons for choosing Missive

    It overall had more features and a better UI and UX

    Read More

    RW

    Ryan W.

    Verified reviewer

    Food & Beverages

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2025

    Your Next Mailbox Refresh

    5

    Love being able to share an inbox with teammates, assign emails to other team members so I can keep my inbox lean and what I myself am going to focus on. LOVE the Snooze feature. Way better than making a post-it to-do list LOL.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Smooth interface Able to tag team members in my shared inboxes In-app conversations Support team is A+++ - very responsive and excited to work with its users to improve the platform for everybody
    Cons:
    There was a version of Missive that was rolled out that changed the UI relatively significantly. Once the Community expressed dissatisfaction, Missive, to their credit, immediately rolled it back to the prior UI and sent out a message to all users explaining the back and forth. Love that.

    Reasons for switching to Missive

    Too many clients inside 1 inbox - the ability to assign emails was big

    Read More

    DW

    David W.

    Verified reviewer

    Telecommunications

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2025

    Highly recommend Missive as your next email client!

    5

    Found Missive a couple of years ago and decided not to pull the trial. Found it again last month and just finished up my trial... Let me tell you this... it blows Superhuman and any other Email Client (I've tried like 4-5 this year alone) out of the water. I highly recommend it!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Their incoming and outgoing rules is amazing. The ability to combine that with AI for task creation is next level
    Cons:
    The only thing is I would like more abilities when it comes to task creation and task management but I had to stretch to say that.

    Reasons for switching to Missive

    Originally for the price (not much cheaper than Superhuman but a little) but the featureset being better confirmed the decision.

    Read More

    KH

    Kurtis H.

    Verified reviewer

    Accounting

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2025

    Loving Missive

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Missive has a lot of great tools for organizing our communications. The search feature is great for looking up prior emails, there's a built-in chat for internal communication and you can assign emails to co-workers to spread tasks around.
    Cons:
    Like a lot of newer platforms, not everything works the first time it is rolled out so there have been quite a few updates since we started using it which means we have to keep adapting to the changes.

    Reasons for switching to Missive

    Missive integrates Outlook, but it just gives us more options for search and collaboration.

    Read More

    AD

    Angel D.

    Verified reviewer

    Legal Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2024

    Missive for shared inbox management

    5

    We've been looking to shift to a collaborative email and messaging platform that allows our team to manage communications more effectively especially now that we are using a shared email address for our team. I appreciate the shared inbox, real-time chat, and task management feature that they have. However, I find the learning curve a bit challenging initially but after a few weeks into using it, we fully shifted to using it from our old email software. We use the paid version of it in our work.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ability to organize and manage different team emails
    Cons:
    Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams.

    Reasons for choosing Missive

    They have modern and much efficient features

    Reasons for switching to Missive

    To be more productive, Thunderbird is free but it's been very slow

    Read More

    RS

    Ryan S.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed March 2025

    Replace Front with Missive

    5

    We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail. Missive has been a great (and lower cost) alternative.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Support team has been awesome with all of questions. Good replacement for Front
    Cons:
    There's some confusion about closed/archived at first, but they've helped us navigate that

    Reasons for choosing Missive

    Pricing + full featured by comparison to others

    Reasons for switching to Missive

    Front stopped syncing to gmail! Insane decision to make imo.

    Read More

    Showing 1 - 10 of 126 Reviews

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