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Josh P.
Advisor, 7 years
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Updated January 7, 2026
Phone.com vs Zoom Phone: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$18.00
per month
$10.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Call Center Management
3.25
VoIP Connection
3.20
Mobile Access
3.17
See All
Voice Mail
4.77
Video Conferencing
4.66
Mobile Access
4.55
See All
Integrations
See All
See All
Pros / Cons
- It use to be good with the customer service was base out of USA all my issues were resolved immediately and in a timely manner.
- October and Nov 2024 the system has actually crashed (servers down) several times - right in the middle of big client meetings.
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- Being a unified communication platform, it combines phone, video and meetings, chats into a single application - Giving user with utmost ease in communication
- With the voicemail I can clear them out in the app, but it won't clear them out from my desktop phone automatically.
Read more
Ease-of-Use
3.7/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Value for Money
3.4/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
3.5/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Functionality
3.7/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
