Outseta 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Outseta

4.4

(9)

Pricing

Starting at $39.00 per month

About Outseta

Outseta is a SaaS-based subscription management solution that helps small to large businesses manage email marketing, customer relationship management (CRM), website visitors, customer support tickets and more. Key features include third-party integration, help desk, live chat, payment processing, reporting and user authentication.

Outseta Screenshots

Outseta Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

usage based, per month

No plan information available

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Outseta Features

Popular features found in Subscription Management
Discount Management
Dunning Management
Recurring/Subscription Billing
Self Service Portal
Subscription Plan Management
Usage Tracking/Analytics
More features of Outseta
Activity Dashboard
Alerts/Notifications
API
Application Management
Billing & Invoicing
Communication Management
Contact Database
Contact Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Enrollments/Onboarding
Interaction Tracking
Invoice Management
Invoice Processing
Lead Capture
Lead Generation
Lead Management
Marketing Automation
Member Communication
Member Database
Membership Renewals
Mobile Access
Payment Processing
PCI Compliance
Recurring Invoicing
Referral Tracking
Refund Management
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Sales Tax Management
Segmentation
Subscription Management
Summary Reports
Tax Calculation
Tax Management
Third-Party Integrations
Transaction History

Outseta Integrations

Slack

Squarespace

Webflow

WordPress

Zapier

Rewardful

See all 8 integrations

Outseta User Reviews

Overall Rating

4.4

Ratings Breakdown

78%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.6

Gellert K.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2020

Time and life saving!

Time saving! Everything that I've ever used all in one place working fully in sync, can't ask for more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All features of Outseta I have been very familiar with for a long time, however, I was struggling to find a tool that implemented everything in one place. The team are absolutely brilliant and within the first two weeks, I had three meetings with [SENSITIVE CONTENT HIDDEN] and every time he helped me with the whole tech side of the software but also a lot of advice about everything else even things not related to Outseta. The team are also on the ball constantly, so I never have to sit around waiting for a response. Thanks guys!

Cons:

There has been a couple of bugs that I came in contact with, however, the team were on it and sorted it within a couple of hours.

Reasons for choosing Outseta

The support and the incredible features.

Reasons for switching to Outseta

Had a lot more features

Jonathan L.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

A Small Business Owner's Dream

Being a small business, it can be a hassle to jump between 20 different apps and administering the account. Outseta really is an 'all in one' which focuses on the most important aspects of running a business. Integrates directly with Webflow, which saves us a Zap!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the way they manage to implement the most crucial and important aspects of running a business into one. + Very Affordable!

Cons:

Missing iOS application, but looks like one is coming soon :)

Reasons for choosing Outseta

More comprehensive at a lower price than alternative products

Pablo G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used other for free trial

Review source

Reviewed May 2020

Potentially good, VERY BAD support

The worse i ever have with similar solutions, obviously is not running be professional employees, is manage for an owner with a big ego who see easier finish the business then help the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features, is really all you need for running a SAAS company

Cons:

They don't know what they are doing, they recommend you integrations, you start the trial, and then they say don't know who to implemented, 24 hours of waiting for every single line of support, and because you don't like the attitude and say it they send you home with a web page in production, very professional right?

Reasons for switching to Outseta

Expensive but effective

Vendor Response

This review is nothing but vindictive, and I'm really disappointed to see Pablo turn what was an unproductive conversation into a personal attack on my competence and ego. After chatting with Pablo I recognized that Outseta wasn't going to be a good fit for him, so I recommended two competitive products that I thought would be; Chargebee and Rewardful. I was trying to be helpful, but he immediately became combative and sarcastic with me. He also called out our customer support responsiveness; I chatted with Pablo twice in 24 hours and we responded to the 1 support ticket he submitted. We did not respond to a chat in the middle of the night, while we were sleeping, which he seemed to take exception to. We are a small team and take customer support very seriously. We strive to (and do!) respond to all customer service requests within 24 hours. Unfortunately we didn't live up to Pablo's expectations, but we'd encourage anyone to try our support for themselves. -Geoff, Cofounder Outseta

Replied June 2020

Charles H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

A great software package for a startup

The Outseta team is very responsive to feature requests and bug reports. They have even added-in a feature I requested to allow a customer to securely enter their credit card info directly (rather than giving it to me over the phone).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of subscription management billing + CRM + email marketing is the most compelling features for me. I've started to use the knowledge base functionality and Deals as well to track my prospects and help me scale support for my business. I also like the dashboards showing emails sent, click-thru rate, number of contacts and accounts.

Cons:

As with any software there are occasional bugs. I found a few bugs in the email marketing scheduling, but the team responded and got things straightened out.

Carine Sylvie T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

OUTSERA

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

With it integrated CRM, it simplifies billing and invoicing

Cons:

I didn't find any problem at this moment using this software

Dana D.

Verified reviewer

Real Estate

11-50 employees

Used daily for free trial

Review source

Reviewed September 2020

Great tool for starting your SaaS business

Great onboarding experience.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Wish I knew about Outseta 4 years ago. It is an all-in-one tool for starting your SaaS business. I can definitely relate to the multiple tools and integrations that you have with other systems. The all-in-one is a huge perk. The onboarding experience was great as well.

Cons:

Not sure if we've gotten here yet in the process, but I'm curious to see how this integrates with the data backend from your own platform where you store all of the data.

Nicola H.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Fantastic Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I inherited Outseta and knew nothing about it but, I have found it fairly easy to pick up and learn to use. The Team are regularly updating the software to improve it. However, the thing I am most impressed with is the support I get from the guys at Outseta. Given the time difference (I'm in the UK), they do amazingly well at getting back to me with easy to understand answers and support. Without this I would have struggled!

Cons:

I'd like to be able to customise more bits myself.

Sam C.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

Outseta saved my company time and headaches

Outseta includes everything I need to launch and grow my SaaS company. Prior to discovering Outseta, I used to stitch together a series of software solutions that never quite integrated the way I needed them to. I found myself constantly tinkering with the software integrations every day just to try and keep everything up and running. With Outseta, I don't have to worry about API limits or data syncing errors because my customer data can all stay in one platform. It has freed up a lot of my time that I can now devote to improving my product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Outseta has saved my company a ton of money without having to sacrifice functionality. Instead of paying for five different softwares to run my business, I get everything I need in one platform. This is the first product I have come across that feels like it was meant for a startup.

Cons:

I really can not say anything negative about this platform. It has been for me a complete game-changer for me and my team.