Umanest 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Umanest

5.0

(3)

Pricing

Pricing available upon request

About Umanest

Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from landlords and tenants for retention, online reviews and referral generation. Administrators can receive notifications about unsatisfied clients and improve organic growth using testimonials, online reviews and personal recommendations for the company and services.

Umanest Screenshots

Umanest Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Umanest Features

Popular features found in NPS
Anonymous Feedback
Mobile Survey
Multi-Language
Pulse Surveys
Segmentation
More features of Umanest
Activity Dashboard
Alerts/Notifications
API
Benchmarking
Communication Management
Conditional Logic
CSAT Survey Structure
Customer Database
Customer Experience Management
Customer Journey Mapping
Customizable Branding
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Integration
Data Visualization
Feedback Management
For Customer Referrals
Key Performance Indicators
Lead Generation
Loyalty Program
Negative Feedback Management
NPS Survey Structure
Performance Metrics
Question Library
Ratings/Reviews
Referral Tracking
Reporting/Analytics
Reporting & Statistics
Rewards Management
Social Media Integration
Social Promotion
SSL Security
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Visual Analytics

Umanest User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Umanest and would like to share your experience with others?

Solly A.

Verified reviewer

Real Estate

11-50 employees

Used weekly for more than 2 years

Reviewed July 2022

Feedback keeps us honest in out business operations and team performance.

It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to see staff ratings on a high level and in detail if required

Cons:

The inability to directly link reviews to google

Hamish H.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2021

A tool every Property Management business needs!

Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful and provided us with great training and insight.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering. Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input!

Cons:

We can't find any faults with the software or the service we have received.

Reasons for choosing Umanest

Reasons for switching to Umanest

Limited features and lack of development.

Yves-Louis D.

Verified reviewer

Real Estate

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2020

MUST BE USED

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service .

Cons:

We don't know sometimes who is writing the comments, a bit frustrating but understandable

Showing 1 - 3 of 3 Reviews