SAP Conversational AI 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About SAP Conversational AI
SAP Conversational AI is a chatbot platform that enables businesses to create, deploy, and manage chatbots to offer more personalized service to customers. It includes functionalities for handling natural language processing, machine learning algorithms for predictive analytics and text analytics tools for sentiment analysis.
The software can be used in customer service portals, sales engagement platforms, chatbots for e-commerce sites, or internal applications like employee onboarding processes or knowledge management systems. SAP Conversational AI uses analytics tools that allow users to monitor customer interaction history and make adjustments as necessary.
SAP Conversational AI Screenshots

SAP Conversational AI Pricing and Plans
Basic
Pricing available upon request
No plan information available

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SAP Conversational AI Features
- Popular features found in Conversational AI PlatformChatbotCode-free DevelopmentIntent RecognitionLive ChatMulti-LanguagePre-Configured BotSpeech Recognition
- More features of SAP Conversational AIAccess Controls/PermissionsAI/Machine LearningAPICollaboration ToolsContextual GuidanceFor DevelopersGraphical User InterfaceIntegrated Development EnvironmentMachine LearningMulti-Channel CommunicationNatural Language ProcessingPredictive AnalyticsProcess/Workflow AutomationReporting/AnalyticsSentiment AnalysisSoftware DevelopmentThird-Party Integrations
SAP Conversational AI User Reviews
Overall Rating
4.6
Ratings Breakdown
5
60%
4
40%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.2
Value for money
4.6
Customer support
4.2
Functionality
4.2
Have you used SAP Conversational AI and would like to share your experience with others?

Vishal T.
Verified reviewer
Electrical/ Electronic Manufacturing
201-500 employees
Used weekly for free trial
Review sourceReviewed February 2022
SAP Coversation AI
4
I made the user life simple without logging to SAP system and complete high prority task in few mins
Ratings Breakdown
Read More
Used daily for less than 6 months
Review sourceReviewed December 2017
Really ease the process of building chatbots: Recast.AI takes care of the most tedious stuff
5
Thanks to Recast.AI, I was able to build and maintain several multilingual bots, over numerous channels (essentially Messenger, Twitter, Slack, Telegram). I've been using the platform for 5 months but already witnessed three major updates: 1. All languages supported - Recast.AI can handle all the languages that exist in the world. How crazy is that? 2. Accelerated training: when you write up suggestions to populate your intent on Recast.AI, it suggests you some automatically, drastically speeding up the training. 3. Skills: a new approach to build the conversation flow which took a few days to get used to but now allow me to be much faster when building bots.
Ratings Breakdown
Read More
1001-5000 employees
Used weekly for less than 6 months
Review sourceReviewed January 2018
I'm a complete beginner in chatbot creation. This platform is so easy to use and really powerful.
5
Ratings Breakdown
Read More
Ayush C.
Verified reviewer
Business Supplies and Equipment
5001-10000 employees
Used weekly for less than 2 years
Review sourceReviewed January 2018
Solid application to build out of the box Chatbots.
5
Beautiful PaaS for building Chatbots
Ratings Breakdown
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Marc S.
1001-5000 employees
Used daily for less than 6 months
Review sourceReviewed December 2017
I've been started to work with Recast since 3 month and.. Wow ! It's a real pleasure to work with it
4
Ratings Breakdown
Read More
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