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Aerotrac

Overview
Reviews

Aerotrac 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Aerotrac
Aerotrac
4.5
(31)

Pricing

Starting at £99.00 per month

About Aerotrac

Aerotrac is a process control solution that helps organizations of all sizes that supply Aircraft Management(CAMO) services, and those that carry out Maintenance, Repair & Overhaul(MRO/Part 145) It enables service professionals to handle technical documentation, repair schemes, inspection details, defect reporting and eSignatures on a centralized platform.

Aerotrac allows administrators to configure role-based access rights and track employee performance, attendance and non-productive hours. The materials management module enables staff members to streamline inventory management operations, such as stock categorization, aging stock analysis, purchase and requisition order invoicing, kitting and product exchanges control, among other processes. Additionally, supervisors can manage financial processes, including accounts receivable, general ledger, stock valuation, warranty management and more.

Aerotrac comes with an application programming interface (API), which allows businesses to integrate the system with several third-party accounting solutions. Pricing is available on request and support is extended via phone, email, documentation and other online measures.

Aerotrac Screenshots

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Aerotrac Pricing and Plans

Starting price: £99.00 per month
Free Trial
Free Version

Basic

£99.00

per user, per month

No plan information available

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    Aerotrac Features

    • Popular features found in Aviation Maintenance
      Compliance Management
      Components Tracking
      Equipment Maintenance
      Inspection Management
      Inventory Tracking
      Logbook Tracking
      Repair Tracking
      Task Management
      Work Order Management
    • More features of Aerotrac
      Access Controls/Permissions
      Activity Dashboard
      Ad hoc Reporting
      Alerts/Notifications
      API
      Asset Lifecycle Management
      Assignment Management
      Audit Trail
      Barcode/Ticket Scanning
      Calendar Management
      Cost Tracking
      Customizable Reports
      Data Import/Export
      Document Management
      Employee Management
      For Airlines
      Historical Reporting
      Inventory Management
      Invoice Management
      Labor Cost Reporting
      Maintenance Scheduling
      Manuals
      Monitoring
      Multi-Location
      Purchase Order Management
      Purchasing & Receiving
      Real-Time Data
      Reporting & Statistics
      Search/Filter
      Service History
      Status Tracking
      Third-Party Integrations

    Aerotrac Integrations

    Xero
    Xero

    Aerotrac User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    61%

    4

    32%

    3

    6%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.7

    Customer support

    4.7

    Functionality

    4.5

    PR

    Philipp R.

    Verified reviewer

    Airlines/ Aviation

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2019

    Covers us for multiple Aviation regulatory systems (EASA, CASA, DOT, FPA)

    5

    In 30+ years of Aviation and Software application experience, I have not come across a team that is more dedicated and committed to their customers. Continual software improvements have resulted in significant reduction in administrative an compliance overheads.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software has grown out of a component shop environment and is a great system to effectively manage very small jobs all the way up to big Hangar projects. It is SQL based and has great integrations with accounting systems and can be extensively customised to streamline shop control processes and associated parts and financial transactions.
    Cons:
    The help system documentation could be improved.

    Reasons for choosing Aerotrac

    Significantly cheaper to implement and run then RAMCO.

    Reasons for switching to Aerotrac

    Database performance limits and risks of internal custom solutions.

    Vendor Response

    Philipp, Thank you so much for your kind words. We appreciate your business and loyalty to our team and software, and we are so happy that Aerotrac has been so valuable for your operations. Thank you.

    Replied February 2021

    Read More

    PE

    Peter E.

    Verified reviewer

    Airlines/ Aviation

    51-200 employees

    Used daily for more than 2 years

    Reviewed October 2022

    Helicopter Engineering Excellence

    5

    Over the years I have seen improvements with my user functions in Aerotrac, mainly being the Aircraft Status, Inspection Workbench, and Stock Details. They have all improved, and I believe Aerotrac is leading the way to covers all aircraft types and differing set-ups.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I was introduced to Aerotrac, after having used many other products. At first it seemed confusing and too many screens to operate through to just achieve one task. But as time went on, I became accustomed to the software, and handled my sections quite well. As Chief Engineer, my use is limited as much of my work is delegated to skilled personnel in the company.
    Cons:
    The assigning & picking of parts to a job is very cumbersome, and you are actually unsure whether it has been picked to a job at times. The system really relies on a "middle man" to material review the selection, and a "stores person" to guarantee they have the parts. It doesn't come back to tell the user that the parts have been ordered - which would be ideal. Also, the Configuration Status areas are hard to organise all the aircraft components into ATA order, which I consider essential for quick referencing of information.

    Reasons for choosing Aerotrac

    I was not involved at the time, however I have been told that many local users and component shops nearby use Aerotrac, and that reasoning was to speed up the interaction with these providers.

    Read More

    KC

    Koen C.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used daily for more than 2 years

    Reviewed September 2022

    Aerotrac review

    3

    Aerotrac offers a more or less complete solution for managing aircraft and parts, through it's entire life and all related processes, however it could be more user friendly. I've used several similar systems in the past, we even created our own system at a certain moment, all have there flaws and issues, aerotrac could be in the top 3 but is now just below mainly due to not being intuitive and user friendly enough.

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Aerotrac tries to offer a solution for the entire aircraft maintenance process, making it strong in some domains. The support team is great with clear guidelines and help, and always responds fast.
    Cons:
    Too many screens, tickboxes, settings that impact work processes. Workflow is not intuitive. It seems Aerotrac tried to implement too many small features and updates for a selection of clients while others don't benefit or even have inconveniences by the many changes. On the other hand, some essential things like forms look, task card look, would be useful to be modifiable

    Read More

    TW

    Trevor W.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2023

    Great product_ backed by a very supportive knowledgeable team.

    5

    Very positive. The team are friendly and helpful the product is well thought out and well established in line with our ISO, FAA, CAA, EASA requirements.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I have been using this software for 9 years and have seen it evolve becoming more and more essential to the way we run and manage our day to day business. As our business has matured and grown. Tracware have been very supportive ensuring the software evolves at pace giving us the tools to effectively manage all of our processes and systems.Engineers scan on to jobs providing immediate feedback on the progress of customer units making oversight a breeze.
    Cons:
    I do not have any real complaints about the system as a whole. As a company if we have found an area which needed to develop in line with industry standards to meet our needs Aerotrac has quickly followed suit.

    Read More

    WB

    William B.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2023

    JetGlow Post Implementation Review

    4

    So far good overall experience. Most engineers have got on board with using it and the main benefits we are seeing right now are two things. One being the speed in which admin time has improved, then secondly the level of dissection we are able to achieve, especially by looking at labour costings over jobs.

    Ratings Breakdown

    3
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The best feature of Aerotrac is it's complete functionality. It is able to handle essentially all business operations, all under one roof. This is it's strongest selling point.
    Cons:
    When you become very good at using the system, it doesn't seem like much of an issue. But when learning the system, there seems to be a huge amount hoops to jump through to do quite simple things. A good example would be the Project builder. Getting to the point of being able to create the projects is unnecessarily long winded. This should be hugely simplified. (And moved over to the main Aerotrac program to avoid long wait times).

    Vendor Response

    Thank you for your feedback, William. All the best. Tracware

    Replied October 2023

    Read More

    MB

    Martin B.

    Verified reviewer

    Airlines/ Aviation

    51-200 employees

    Used daily for more than 2 years

    Reviewed January 2021

    Aviation Component Maintenance - a decade with Aerotrac.

    4

    Overall we have been, and continue to be, very happy with Aerotrac and have no reason to look to change provider in the future and would highly recommend to anyone in the aviation MRO business.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    We like the functionality that fits our business needs without unnecessary complication. The software was competitively priced when compared to rival products. Users (we have around 30) find the software very intuitive to use. Great support from the team at Tracware when problems arise which are rare. Created savings in the business which in the first couple of years were significant. Tracware are open to suggestions to improve the functionality. Improved report generation to both our customers and management. Greater visibility of any MRO project from induction through to shipping.
    Cons:
    Integration needs to be carefully planned and not rushed , we had a false start in our eagerness to implement the product but hit the pause button to clean our existing data. Second attempt was as good as software change can be and within a couple of months there were very few issues arising. On occasion there are changes made that do not always suit our business, however, as this is not bespoke tailored software ( and priced accordingly) we accept that in rare cases we may have to adapt our procedures to suit the software which so far has not caused any problems. Training in the early days was somewhat disjointed, however, this has improved considerably in the past few years.

    Vendor Response

    Martin, Thank you so much for your review and for being a loyal customer. We look forward to many more years of doing business together. Thank you!

    Replied February 2021

    Read More

    AO

    Adrian O.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used daily for more than 2 years

    Reviewed September 2022

    Aerotrac - AS Aerospace & Aerospace Design Facilities.

    5

    We have an excellent relationship with Aerotrac and have jointly benefited from the development over the last 6 years. they understood we were a small business at the beginning (12 years ago) using very basic functionality, however as we've grown they have understood our needs and have been pro-active in understand and developing the software. The development of their Web based AWI has great things to offer and I'm sure will only develop further.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Aerotrac is used extensively throughout the whole business, from aircraft maintenance tracking and forecasting (Part M), quoting, man power planning, maintenance task tracking (Part 145), customer estimates throughout maintenance interventions. It also tracks all our aircraft upgrade / modification programs, including the production control of parts under our Part 21G. And of course, the icing on the cake is that it’s all linked to issue the customer an invoice with all the associated costs pulled through.
    Cons:
    It takes a huge amount of planning up front to get good data out. You just need to accept there has to be a significant level of investment in time. Once we, as a business realised the benefits of investing the time to get this right, the rewards are huge.

    Read More

    KF

    Kasthuri F.

    Verified reviewer

    Airlines/ Aviation

    51-200 employees

    Used daily for more than 2 years

    Reviewed August 2019

    Aerotrac - An unique tool that gives you control!

    5

    The strong relationship that Aerotrac built with SAS of working together ethos helps to solve the ever-changing demands from the regulatory authorities plus the user requests and the subsequent changes/ updates that are needed at times. Knowing there is support when you need it and having access to real time data and the control that provides makes it a remarkable tool.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Aerotrac is our main tool that helps us control all aspects of our business. From Part-M, Part-145 & Part-21 processes. The systems also has complete integration into the logistical, commercial and financial processes. The management of complex aircrafts and all the plenty factors that come with it makes the system unique. The recent introduction of AWI (web base system) and the electronic tech log has made the system complete.
    Cons:
    The manuals are not up to date with all the innovative changes that take place.

    Reasons for choosing Aerotrac

    The friendly reliable company, had the patience to listen to what SAS wanted and worked with SAS to give us the product that suited our company needs. The potential to evolve with the changes in technology and demands was evident. It felt like a partnership rather than a supplier providing a service. The price was very competitive compared the other systems in the market at the time.

    Reasons for switching to Aerotrac

    The system we were using had no control and the the various functions were not linked and was inadequate for what the company needed.

    Vendor Response

    Thank you so much for leaving such a thoughtful review of Aerotrac. We value your business and look forward to continuing our strong relationship. Thank you!

    Replied February 2021

    Read More

    GC

    Gareth C.

    Verified reviewer

    Aviation & Aerospace

    51-200 employees

    Used daily for more than 2 years

    Reviewed August 2019

    Thumbs up to AeroTrac!

    4

    AeroTrac has greatly assisted with works order path management. It has allowed for us rethink and restructure teams within our organisation, also allowing for process change. Technicians are now able to perform work that they were employed for, hands on maintenance on the bench which increased the focus on quality and reliability of the work they are performing.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The introduction of the AeroTrac software has allowed for business growth at a rate which would of otherwise been impossible without it. As well as being a dedicated aviation MRO/maintenance platform, AeroTrac allows for sharpening and streamlining of all daily functional processes.
    Cons:
    To be honest the only con was the actual choir of applying the change and removing ourselves from an already embedded system built up over 19 years prior to this software introduction. It was very daunting but greatly eased with TracWare's support tech team.

    Reasons for choosing Aerotrac

    It was due to the functionality of AeroTrac meeting our business needs and was also financially the most cost competitive product in comparative terms.

    Reasons for switching to Aerotrac

    At the time workload was becoming an issue and directly impacting TAT. The then current database system was failing and was not designed to cope with the quantity of data being inputted. Processes were slow and database maintenance was daily.

    Vendor Response

    Gareth, Thank you so much for your thoughtful review. We are so happy with the successful implementation of Aerotrac within your organization and excited that it has helped drive significant growth for your business. Thank you!

    Replied February 2021

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    GS

    Glen S.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used daily for more than 2 years

    Reviewed August 2019

    Aerotrac Supports All Areas Of Our Business

    5

    I feel we have a partnership with Aerotrac, they listen when we have problems and are quick to resolve issues. We (along with others) are working with Tracware to help develop a more streamlined version of the system specifically to handle our component sales.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Aerotrac is relatively simple to use in comparison to other systems purporting to be 145 ERP systems. It has obviously been built specifically for the aerospace industry rather than being a production system made to 'fit' the Aerospace Industry and regulation. The system covers all areas of our work from purchasing, repair orders, workshop projects, quality etc, and has a wealth of reports that assist in managing KPI's and customer expectations. In addition, it was cost effective offering better value than other systems in this sector.
    Cons:
    There is very little I don't like about the system, there could maybe be a little more customer support. On the system itself maybe only cancelling a goods receipt/batch can be a little complicated, outside of this it is hard to think of anything.

    Reasons for choosing Aerotrac

    More cost effective, better functionality particularly fro the 145 operation, friendly helpful service.

    Reasons for switching to Aerotrac

    Price, functionality,

    Vendor Response

    Glen, Thank you so much for reviewing Aerotrac we appreciate your business and trust in our team and hope to continue working close together to further improve our product. Thank you!

    Replied February 2021

    Read More

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