Mitratech TAP Workflow Automation 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Mitratech TAP Workflow Automation

4.7

(14)

Pricing

Pricing available upon request

About Mitratech TAP Workflow Automation

TAP gives you the power to automate any repetitive task, giving you more time for meaningful work. At an organizational scale, TAP equips teams with the tools to uncover data for informed decision making, instant cost savings, and deeper collaboration. Go live in a matter of days.

TAP is a cloud-based, no-code solution for automating high-volume, repetitive business processes. Using drag-and-drop design tools, you can automate workflows on your own, organize and structure tasks and activities, auto-generate documents, notifications, reminders, enable real-time collaboration, store documents in a central repository, and more. TAP integrates seamlessly with existing infrastructures, is customizable to your exact needs, reduces errors, and drives ROI that is immediate – and often upwards of 400%.

"TAP empowers us to quickly streamline and automate business processes that are complex, repetitive, or time-consuming.” Yuka Tzavaras, Senior Manager, Legal Operations, Electronic Arts

Mitratech TAP Workflow Automation Screenshots

Mitratech TAP Workflow Automation Pricing and Plans

Starting price: $4,500.00

Free Trial

Free Version

Basic

$4,500.00

No plan information available

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Mitratech TAP Workflow Automation Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Mitratech TAP Workflow Automation
Activity Dashboard
API
Audit Management
Audit Trail
Business Process Automation
Business Process Control
Commenting/Notes
Compliance Management
Configurable Workflow
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Document Storage
Email Management
Forms Automation
Graphical Workflow Editor
Mobile Access
Monitoring
No-Code
Process Change Tracking
Process Modeling & Designing
Real-Time Data
Real-Time Reporting
Real-Time Updates
Role-Based Permissions
Rules-Based Workflow
Single Sign On
Task Management
Template Management
Templates
Workflow Configuration
Workflow Management

Mitratech TAP Workflow Automation Integrations

Box

Google Docs

Docusign

Microsoft SharePoint

Salesforce Sales Cloud

Microsoft Teams

Mitratech TAP Workflow Automation User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.4

Functionality

4.3

Andrew C.

Verified reviewer

Veterinary

10000+ employees

Used daily for more than 2 years

Reviewed December 2023

It's a Lifesaver and a Game Changer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths. Saved thousands of hours of chasing and low-value-added work over the years. Also the best support structure of any tool we use - we point to other vendors and say "be like TAP".

Cons:

TAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time.

Poojitha P.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Reviewed January 2024

User Friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time.

Cons:

Creating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable.

Karthikeyan B.

Verified reviewer

Telecommunications

10000+ employees

Used daily for more than 2 years

Reviewed January 2024

Tata Communications Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can build the workflow without coding and easy to deploy

Cons:

Unable to reassign the request to Anonymous users. Real-Time TAT report is not available. Changes to the workflow are not impacting the inflight requests. Super admin is not able to edit all the fields.

Emily T.

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2016

You're losing time & money if you aren't using this tool

I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips & tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.

Cons:

I honestly can't think of something I don't like about the software.

Ita-livi S.

Verified reviewer

Financial Services

10000+ employees

Used daily for more than 2 years

Reviewed January 2024

TAP Block, Inc.

Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help.

Cons:

One feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate.

Justin H.

Verified reviewer

Law Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

TAP is a transformative tool and a catalyst for streamlining complex, distributed processes

It is changing the way we approach streamlining complex, distributed processes. We love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ThinkSmart Automation Platform (TAP) enables subject matter experts to redesign and streamline workflows for maximum efficiency and consistency. The forms designer is easy to use and chock full of feature options. The workflow designer allows a business analyst or other professional to design and build the workflow at the same time with a super simple drag-and-drop interface. None of this requires coding or programming experience. In our experience, the best ideas come from the front line people who are actually doing the work, and TAP allows us to quickly design, share, revise and launch workflows in a collaborative manner that empowers those people to focus on possibilities rather than limitations. The TAP platform is the best technology investment we have made in years and we feel like we are just getting started.

Julie R.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Reviewed December 2023

Business Process Improvements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of implementation and ease of use. We have expanded the use of TAP across the company.

Cons:

Nothing about the tool itself. We need more resources to implement workflows!

Steph M.

Verified reviewer

Legal Services

10000+ employees

Used daily for more than 2 years

Reviewed July 2022

Easy to Use, Quick functionality for thousands of Contracts

We've had a really good experience with ThinkSmart and automating our CDA and other workflows. It was easy to set-up as a quick move from another platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set-up workflows and build in routes for approvals and signatures.

Cons:

The unknown cause of some issues that get fixed, but we don't know if they'll happen again.

Reasons for choosing Mitratech TAP Workflow Automation

We were already using it for another workflow in a department and decided to try it with only a couple months to build and implement.

Reasons for switching to Mitratech TAP Workflow Automation

Our contract was ending with another vendor and we were needing a workflow solution to move to quickly.

Verified

Reviewer

Legal Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

Use ThinkSmart to automate business processes and document.

Efficiency, effectiveness, lean processes etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The visualisation of workflow design makes it so easy to create automated business processes quickly.

Cons:

Lawyers require very specific document automation functionality and the document automation whilst fantastic can be a little bit unwieldy when creating legal documents (with clause sub-numbering, cross referencing etc).

Yuka T.

Used daily for more than 2 years

Review source

Reviewed October 2017

Easy to configure and stood up our first workflow in one week. No programming!

1) Further roll-out e-signatures. 2) Able to create self-service legal documents which allows Legal to focus more on high value transactions instead of NDAs and the like. 3) Reduce turn-around time on change requests and bug fixes because we are not dependent on 3rd party developers or IT.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have two: 1) Flexible - TAP can be configured to automate virtually any process. 2) TS team starting with Paul Hirner. Great partner.

Cons:

Self-help guide for admins needs to be more robust and searchable. An example is using formula fields...I had to email TS team 3x in order to figure out how to use it properly.

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