Microsoft Teams 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft Teams

4.5

(10843)

Pricing

Starting at $4.00 per month

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.

Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.

Microsoft Teams Screenshots

Microsoft Teams Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

Microsoft Teams (Free)

$0.00

Plan includes:

Unlimited group meetings for up to 30 hours
5 GB of Onedrive Cloud Storage
Up to 300 participants per meeting
Calls and Files
10 GB of cloud storage per user
Chats
Anytime phone and web support
Data Encryption for Meetings
Group Calling for up to 60 Minutes and 100 Participants
Plan Together With Tasks and Polling

Microsoft Teams Essentials

$4.00

per user, per month

Plan includes:

Team meetings recordings with transcripts
10 GB of Cloud Storage Per User
Web and mobile versions of Office apps
Data Encryption
Expanded cloud storage of 1 TB per user
File Sharing
Business-class email
Phone and Web Support
Standard security
Polling

Microsoft 365 Busines Standard

$12.50

per user, per month

Plan includes:

Desktop versions of Office apps with premium features
Webinar hosting
Attendee registration and reporting tools
Manage customer appointments

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Microsoft Teams Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Microsoft Teams
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agenda Management
Alerts/Notifications
Annotations
API
Application Management
Assignment Management
Audio Capture
Auto Framing
Automatic Transcription
Availability Indicator
Backup and Recovery
Calendar Management
Call Conferencing
Call Transfer
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
CRM
Data Import/Export
Desktop/Browser Sharing
Discussions/Forums
Document Management
Document Storage
Email Management
Email Reminders
Event Management
Event Scheduling
File Management
File Sharing
File Transfer
Host Controls
Interaction Tracking
Live Chat
Meeting Management
Meeting Notes
@mentions
Microsoft Outlook Integration
Mobile Screen Sharing
Multi-Channel Communication
Multi-Participant Screen Sharing
Multi-User Collaboration
On-Demand Webcasting
Online Voice Transmission
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Project Management
Real-Time Chat
Real-Time Notifications
Real Time Screen Sharing
Real-Time Updates
Recording
Remote Access/Control
Reporting & Statistics
Role-Based Permissions
Screen Capture
Screen Mirroring
Screen Recording
Screen Sharing
Search/Filter
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Targeted/Locked Screen Sharing
Task Management
Template Management
Third-Party Integrations
Two Way Audio & Video
Two-Way Audio & Video
User Management
User Profiles
Video Conferencing
Video Layouts/Views
Video Support
Virtual Backgrounds
Workflow Management

Microsoft Teams Integrations

Microsoft Excel

Integration rated 4.7 from 277 reviews

Microsoft SharePoint

Integration rated 4.5 from 236 reviews

Microsoft Outlook

Integration rated 4.8 from 193 reviews

Microsoft PowerPoint

Integration rated 4.6 from 182 reviews

Microsoft Word

Integration rated 4.7 from 174 reviews

Microsoft OneNote

Integration rated 4.4 from 121 reviews

See all 24 integrations

Microsoft Teams User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

Eric T.

Verified reviewer

Telecommunications

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

A Must Have for Any Organization

I have been a Microsoft Teams user since Skype for Business converted. Teams is a solid tool. Integration with Copilot M365 makes it one of the most powerful tools on the market today.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Federation is the best part of teams. I can chat with clients, vendors, partners and colleagues within other organizations. It creates seamless communication, even outside of the organization.

Cons:

Outages! That is the worst part. In our org we use Teams for telephony as well. When there is a large-scale Microsoft Outage, Teams is DOA.

Reasons for switching to Microsoft Teams

Webex Connect is a premium product. As a Microsoft shop, the integration with other tools like Dynamics, SharePoint, OneDrive, OneNote, Planner (shall I go on?) is critical.

Verified

Reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Microsoft Teams for the Win

I've used Microsoft Teams for over 6 years at an organization with about 150 employees and I like it a lot. Scheduling meetings, adding outside users to calls, setting up chat threads, and other features common to programs like this are easy and intuitive on Teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Microsoft Teams effectively combines the instant messaging/chat interface with the video call/meeting platform within the same program, which offers an advantage over the Slack & Zoom combo I've seen in some organizations.

Cons:

Within the Teams desktop app interface, there's a lot available, which is nice if you know what it all is and use everything. But for beginners or simple users, it can be a little cluttered and even overwhelming.

Reasons for switching to Microsoft Teams

Our IT department made the decision to get the company on all Microsoft products

Verified

Reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Teams: Great Way to Conference with Parents and Colleagues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used it for Parent/Teacher conferences, conferences with other teachers, and with people providing PD. It rarely glitches and is a great way to communicate.

Cons:

I cannot explain how or why, but it seems that some laptops don't like the default audio settings, so a person sometimes has to figure out the audio settings in order to hear the other person or for the other person to hear them. I honestly think this is an issue with the computer and not the app itself.

Jen P.

Verified reviewer

E-Learning

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Microsoft Teams Makes The Dream Work!

Overall, I am extremely happy with Teams! It is such a simple yet powerful tool for improving collaboration and increasing efficiency across the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how teams is easy to use and has the ability to adapt to all my companies needs. It keeps the whole team on the same page without having to clutter up our inboxes. Being able to instantly message speeds up response time and allows us to more effectively and efficiently respond to clients and employees. Since we already pay for Microsoft Office, it is a no brainer to use Teams!

Cons:

Some of our team was hesitant to use "another program" they would have to remember to check. It would be helpful if the default was for Teams to always be open and notifications to always pop up since some folks will forget to open it.

Reasons for switching to Microsoft Teams

We were already paying for Microsoft Office! We were using the free version of slack but it just isn't as robust as Teams.

Patricia D.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

My favorite software at work

Overall it has been a great experience. Our team works from home a lot and we use it for training and meetings.It is user friendly and took no time to learn how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that is so user friendly and great for team collaboration. It integrates with our phone system and crm. It is a great communication tool.

Cons:

The con is that you cannot share two screens at once . It only allows one screen and at Wells Fargo in our department, we have two monitors.

Reasons for switching to Microsoft Teams

Company wide decision, explained that teams was more efficient way and can do all of our company meetings on it and integrates with workday.

Arianna W.

Verified reviewer

Performing Arts

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2026

Trusted, reliable, now more user friendly

I have noticed a dramatic improvement if Microsoft Teams over the last few years, prompted by the extensive use we more name of video meetings. Overall, the tool has become much easier to use, more approachable. The impression is that Microsoft has taken the time to look at what popular competitors offers and what James them successful to come up with updates to better suit a wider audience. They layout and features are today far more welcoming and relevant to everyday application. These are aspects presenting some more room for improvement, still. What I am most pleased about is however its reliability that is superior to others. It's a trusted tool, for professional and personal purposes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable, consistent, professional. Its features and user friendliness have improved much over the last few years, making it a more versatile tool.

Cons:

Still work to do in the overall look, feel, customisability and fun side of the experience. Better pricing would be a bonus

Reasons for choosing Microsoft Teams

Overall more reliable. More consistent experience.

Reasons for switching to Microsoft Teams

Let down bi competitor and drawn by its reliability and consistency

Osama A.

Verified reviewer

Computer Software

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Tool for team communication

Overall experience is good. Reliable tool for communication and collaboration.Calendar integration with outlookis helpful , as meetings automatically appear in MS Teams and reminders make it easy to stay on schedule

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Microsoft teams makes it easy to chat,have meetings and share files in one place.It works well with integration of other MS tools like outlook and Onedrive.It's useful especially for remote teams.

Cons:

This app feels slowat times and bit confusing for new users. As it has a lot of features, which can sometimes make it hard to find simple things quickly.

Reasons for choosing Microsoft Teams

It's comparatively faster than the slack.Also, it's features are more than the slack

Verified

Reviewer

Defense & Space

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Greta productivity tool

Overall positive and if for some reason the platform was no longer in use then it would be felt as a loss.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to collaborate on files and discuss changes with the team. Power Apps linked into Teams is an extremely powerful tool.

Cons:

If you’re active in another app or window, Teams can change to idle which is frustrating. Would be better if it remained active while the computer is unlocked.

Reasons for switching to Microsoft Teams

Microsoft teams was part of the ecosystem of other tools in use.

Lauren S.

Verified reviewer

Higher Education

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Good for calendar management and group scheduling

Ratings Breakdown

Ease of use

Functionality

Pros:

I enjoy the calendar management feature of Teams most. The display keeps me organized, on track and also helps with scheduling meetings for large groups.

Cons:

If you have to update a meeting after the original invite is sent, the update resends the entire invite. This forces all attendees to have to re-accept the invitation and can create confusion. I wish there was a better way for the changes to be reflected on the invite.

Reasons for switching to Microsoft Teams

Microsoft products are preferred by my employer.

Verified

Reviewer

Defense & Space

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Google meets is so much better