Regroup Mass Notification 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Regroup Mass Notification

4.5

(68)

Pricing

Starting at $500.00 per month

About Regroup Mass Notification

Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industries send and receive alerts via multiple communication channels. The GeoFence messaging functionality enables users to deliver location-based emergency alerts via text messaging, digital signage, public address systems and social media.

Regroup lets witnesses or bystanders send anonymous text messages to provide live incident reports. Administrators can create and send interactive polls to gain visibility into employee safety, volunteer activities and resource availability. Additionally, users can establish daily communications, track appointments or deadlines and follow-up meetings on a centralized platform.

Regroup comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also provides iOS and Android mobile applications to establish two-way communication remotely. Pricing is available on request and support is extended via documentation, phone, and other measures.

Regroup Mass Notification Screenshots

Regroup Mass Notification Pricing and Plans

Starting price: $500.00 per month

Free Trial

Free Version

Basic

$500.00

flat rate, per month

No plan information available

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Regroup Mass Notification Features

Popular features found in Safety Management
Audit Management
Corrective and Preventive Actions (CAPA)
Incident Management
Incident Reporting
Inspection Management
Training Management
More features of Regroup Mass Notification
Action Management
Alerts/Notifications
API
Audit Trail
Business Continuity Exercising
Campus Notifications
Communication Management
Communications Management
Compliance Management
Contact Management
Crisis Management
Customizable Templates
Dashboard
Disaster Recovery
Email Alerts
Emergency Notification
Event Triggered Actions
Mass Notifications
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language Alerts
On Call Scheduling
Plan Development
Push Notifications
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Risk Assessment
Risk Management
Risk Reporting
Safety Incident Management
Scenario Planning
SMS Messaging
Templates
Third-Party Integrations
Two-Way Communication
Vendor Risk Management
Vulnerability Management
"What If" Scenarios

Regroup Mass Notification Integrations

Meta for Business

Twitter/X

Canvas

Ellucian

Microsoft Teams

Oracle PeopleSoft

See all 8 integrations

Regroup Mass Notification User Reviews

Overall Rating

4.5

Ratings Breakdown

62%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.3

Functionality

4.2

Melodie M.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed November 2021

Regroup helps keep our staff safe

In addition to using Regroup to alert staff when there is an incident requiring the use of safety protocols, we use Regroup as a way for our staff to alert their teams when they are going out and returning from the field. This is a very helpful, especially when staff are not returning to the office after being in the field.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Regroup is easy to access, and a quick and easy way to alert staff when an incident is happening and to use safety protocols to enter or leave the building.

Cons:

The fact that new users have to create an account on the computer before being able to log into the mobile app, it would be more convenient to be able to do it all from the mobile app.

Michael G.

Verified reviewer

Government Administration

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Satisfaction is the goal for Regroup

we have been pleased and the various social media sites that messages can be sent to was better than the prior system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's fairly easy to use and create groups for the various needs of our organization.

Cons:

On the mobile app it gets difficult to scroll backwards in the text box to make additions or deletions as a message is created, I guess templates would make it easier.

Reasons for choosing Regroup Mass Notification

the company sales representative gave a very comprehensive overview during the demo.

Ann A.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Reviewed August 2019

Easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive interface and message analytics; able to access and export data. Our enterprise team was able to automate daily updates to contact lists.

Cons:

Speed/dependability has been an issue; messages don't always get through in a timely fashion. Have experienced recurring glitches (failures) in attempting to schedule messages in advance. Had to pay extra for mobile functionality.

Vendor Response

We're sorry to hear about these concerns over past performance, we would love to evaluate if these are issues you're still experiencing. Please email success@regroup.com to schedule an appointment with a Customer Success Representative. We have issued continuous upgrades to maintain industry leading throughput, and have recently released additional Post Methods in the Scheduled Posts function, to include Recorded Voice Audio. We hope you will allow us to reshape your expectations of Regroup Customer Service.

Replied August 2019

Kyne T.

Verified reviewer

Higher Education

501-1000 employees

Used monthly for less than 2 years

Reviewed March 2021

Regroup -- Useful for mass communication

Check if your institution needs mail merge right away. From my recollection- the mail merge (importing custom fields within a csv) did not exist when we were using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to manually upload groups that you can pull from datasets. Prepopulating groups allows for quick emergency notification generation. The texting and opt out ability for students is pretty painless. Configuring users for admin level access easy and quick. Training is easy and quick. Support is there. The texting add on /texting carrier is pretty painless to use. There doesn't seem to be an issue using them as a texting aggregate. Best cost from others at the moment, both in text and user count.

Cons:

Groups can be overwritten by anyone with admin level access. Count of members in the group reflect existing contact information/contact information doesn't always accurately reflect the manual load. Shared opt out-- if individuals belong to multiple bodies using regroup, opting out of one opts out of the entire regroup platform. Support is not very effective -- long response times. Inability to understand higher level technical questions (importing custom fields). The largest drawback is the inability to mail merge, which cripples the software for customization. There supposedly an update that was scheduled to include this feature, but we had to migrate to a different mass communication system for mail merge.

Reasons for choosing Regroup Mass Notification

The price per use cost was too attractive to pass up.

Gladys B.

Verified reviewer

Utilities

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2024

Regroup Mass Notification System

Excellent. It is easy to use and what we have questions about we get a timely response from our Customer Success Manager, Jeronimo Balzo, he is excellent to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I am able to use the "draw on map" feature to select specific areas I need to send notifications too. I like that I have three options on communication with customers, to be able to call, text and email them has proven to be very useful.

Cons:

I have no complaints about the system. It works great for what we need it for and even when approached by other companies we remain with Regroup.

Vendor Response

Thanks for sharing your positive experience with Regroup. We’re also pleased to know that you’re satisfied with the system and feature's performance and our customer support. Should you have any further questions or need additional support, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you have the best possible experience with our platform.

Replied October 2024

Alexander F.

Verified reviewer

Government Administration

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2024

A solid tool for information distribution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is straightforward, and building subscriber groups was simple

Cons:

It is light on customizability and customer service is slow to respond and rarely has the answer on the first call.

Vendor Response

We’re glad to hear that you find the platform straightforward and easy to use for building subscriber groups. We understand your concerns regarding customization and the response time of our customer service. We are continuously working to enhance our platform's flexibility and improve our support services. To address these issues, we encourage you to reach out to our Customer Success Manager, who can assist with specific customization needs and provide additional support. Please contact us directly at support@regroup.com for any immediate concerns or to discuss your needs further. Your feedback is invaluable as we strive to improve and ensure you have the best experience with our platform

Replied October 2024

Joseph E.

Verified reviewer

Government Administration

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2024

Regroup Mass Notification

At this time, I would not go with another product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, configure, great support staff.

Cons:

I do not have any issues to complain about.

Vendor Response

Thank you for your positive feedback! We’re thrilled to hear that you find Regroup Mass Notification easy to use and configure, and that our support staff has met your expectations. our continued satisfaction is our top priority, and we’re here to support you whenever you need us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at support@regroup.com. Thank you for your continued trust in Regroup Mass Notification.

Replied October 2024

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed March 2021

Great for sending mass notifications.

This is a great service and we're glad to be using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and configure. We use this daily to ssend out mass notifications and never have any issues.

Cons:

There is not much to complain about. I wish there was a dark theme but that is not an issue.

Verified

Reviewer

Higher Education

201-500 employees

Used weekly for more than 2 years

Reviewed March 2021

Mass Notifications Made Easy!

The overall communication for all of our students and staff is much easier. It's much easier than just sending out email blasts, the text portion of this means a lot, it gives us the assurance that the communication is being delivered, received, and read in a timely manner.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The admin panel is simple and makes it easy to make changes, add groups, and even get an API configured in a matter of minutes.

Cons:

The only challenges I have encountered was searching through the documentation, this may be an area to improve on, possibly even making video tutorials that would enhance the customer experience.

Verified

Reviewer

Higher Education

501-1000 employees

Used other for more than 2 years

Reviewed February 2020

Important tool that works as advertised

We use regroup to notify our community of emergency situations, weather closures, etc. It has performed admirably thus far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It fulfills a very specific necessary function.

Cons:

The biggest difficulty with this software is socializing the community to the fact that text message alerts are 'fire-and-forget' and delivery isn't guaranteed. this isn't a fault of the software though.

Reasons for switching to Regroup Mass Notification

it wasn't as full featured as Regroup.

Showing 1 - 10 of 68 Reviews

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