Listener 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Listener is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Listener

No reviews yet

Pricing

Starting at $0.25 per month

About Listener

Listener is a cloud-based solution that converts speech to text in real-time using automatic speech recognition (ASR) technology. It supports multiple languages and accents and can be customized to support specific domains and vocabularies. Some of the features of Listener are:

High accuracy: Listener delivers up to 99% accuracy, depending on the quality of the audio input. It leverages advanced machine learning algorithms and natural language processing techniques to recognize and transcribe speech accurately.
Domain-specific models: Listener offers a selection of trained models for different scenarios, such as voice control, phone call, and video transcription. These models are optimized for domain-specific quality requirements and can handle various types of speech, such as commands, queries, conversations, etc.
Speech adaptation: Listener provides hints to boost the transcription accuracy of rare and domain-specific words or phrases. It also uses classes to automatically convert spoken numbers into addresses, years, currencies, and more.
Timestamps and speaker diarization: Listener provides timestamps for the transcribed text, which can help identify when each word was...

spoken in the audio input. It also provides speaker diarization, which can help identify who said what in a conversation involving multiple speakers. - Speech on-device: Listener runs locally on any device, regardless of internet connectivity. This ensures that the voice data never leaves the device, providing more privacy and security for the users. - Flexible model deployment: Listener can be deployed wherever it is needed, whether in the cloud with the API or on-premises with Speech-to-Text On-Prem. This provides more scalability and reliability for the applications that use Listener. Listener is a versatile speech recognition solution that can be applied to various domains and industries, such as: - Media and entertainment: Listener can generate captions and subtitles for videos, podcasts, and live broadcasts, enhancing their accessibility and appeal for the audience. It can also facilitate voice search and control for streaming platforms and smart TVs, enabling users to find and play content with their voice, which is faster and more convenient than typing or using a remote. - Education: Listener can transcribe lectures, presentations, and online courses, facilitating their comprehension and revision for the students. It can also support voice-based learning and assessment for students and teachers, enabling them to engage with educational content and tools with their voice, which can improve their involvement and retention. - Healthcare: Listener can transcribe medical records, prescriptions, and consultations, improving their accuracy and efficiency for the healthcare providers. It can also assist voice-based diagnosis and treatment for patients and doctors, enabling them to access health information and services with their voice, which can improve their privacy and convenience. - Legal: Listener can transcribe court hearings, depositions, and contracts, improving their reliability and compliance for the legal professionals. It can also enable voice-based verification and authentication for legal documents and transactions, enabling them to sign and confirm with their voice, which can provide unique proof of identity. - Finance: Listener can transcribe customer calls, transactions, and reports, improving their security and insight for the financial institutions. It can also enable voice-based banking and payment services for customers and agents, enabling them to manage their accounts and make transactions with their voice, which can reduce the risk of fraud and errors.

Listener Screenshots

Listener Pricing and Plans

Starting price: $0.25 per month

Free Trial

Free Version

Basic

$0.25

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Listener Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Listener
AI/Machine Learning
API
Automated Routing
Automatic Call Distribution
Automatic Transcription
Call Center Management
Call Tracking
Chatbot
Chat/Messaging
Chat Transcript
Interaction Tracking
Language Detection
Live Chat
Multi-Language
Natural Language Processing
Quality Assurance
Sentiment Analysis
Speech Recognition
Speech-to-Text Analysis
Transcripts/Chat History
Voice Mail