Yactraq 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Yactraq

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Pricing

Starting at CA$2,000.00 per month

About Yactraq

Omnitraq is a business intelligence solution that offers data mining and speech analytics tools for large and midsize call centers in a variety of industries.

Omnitraq can capture customer interaction data from a number of sources, such as online video and audio files, customer phone calls and chat logs and text. Brand sentiment data, news coverage and user reviews can also be analyzed. Omnitraq includes a starter phrase list to help users build a database of analyzed words and phrases, and this database can be configured to suit a company’s needs using the report configuration tool.

Users can save and review call logs and sort calls by phone numbers, agent, call type, time and duration. Call reports include client contact details such and a list of identified words and phrases, plus the timestamp for when each was spoken.

Pricing is per month. Support is offered via email and over the phone.

Yactraq Screenshots

Yactraq Pricing and Plans

Starting price: CA$2,000.00 per month

Free Trial

Free Version

Basic

CA$2,000.00

per month

No plan information available

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Yactraq Features

Popular features found in IVR
Auto-Dialer
Automatic Call Distribution
Call Disposition
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Reporting & Statistics
Voice Mail
More features of Yactraq
Automatic Transcription
Call Center Management
Call Reporting
Full Text Search
Sentiment Analysis
Speech-to-Text Analysis
Text to Speech
Voice Recognition