VoxDesk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VoxDesk

4.3

(4)

Pricing

Pricing available upon request

About VoxDesk

Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It lets managers run call centers with class-leading software.

VoxDesk Screenshots

VoxDesk Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Cloud

Pricing available upon request

No plan information available

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VoxDesk Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of VoxDesk
Activity Dashboard
Auto-Dialer
Automatic Call Distribution
Callback Scheduling
Call Center Management
Call Disposition
Call Reporting
Call Tracking
Call Transfer
Campaign Management
Computer Telephony Integration
Email Management
Outbound Call Center
Performance Management
Predictive Dialer
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Third-Party Integrations
Voice Mail

VoxDesk Integrations

Twilio

Google Cloud

Amazon Polly

VoxDesk User Reviews

Overall Rating

4.3

Ratings Breakdown

25%

75%

Secondary Ratings

Ease of Use

5.0

Value for money

4.3

Customer support

4.8

Functionality

4.5

Have you used VoxDesk and would like to share your experience with others?

Verified

Reviewer

Human Resources

51-200 employees

Used daily for less than 12 months

Reviewed September 2023

VoxDesk has been incredibly helpful in a variety of ways.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface has proven to be extremely intuitive and user-friendly to me. I was able to navigate it effortlessly without any formal training. Additionally, the customer care setup for both inbound and outbound calls is simple, and integrating it with my salesforce is a breeze. At present, the click-to-call feature and other similar functions are performing admirably from my perspective.

Cons:

There are no complications whatsoever; the website is easy to navigate, comprehensive, and user-friendly.

Verified

Reviewer

Pharmaceuticals

11-50 employees

Used weekly for less than 6 months

Reviewed July 2023

A Superior Product for Call Centers Worth Your Consideration

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My involvement with VoxDesk has been outstanding! Its unparalleled ease of use implies no training time for new employees; simply log in and begin working or phoning immediately. The seamless integration with CMR simplified the entire procedure. All critical information is clearly shown on the screen, and the reporting capabilities are outstanding, greatly assisting in evaluating staff performance.

Cons:

This program is so effective that I have no problems at all, therefore I'm quite satisfied. Each function works well, and I am delighted with the faultless experience it offers.

Palaparthi A.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for less than 6 months

Reviewed August 2023

Achieving Seamless Operations Enabled by VoxDesk

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I'm truly amazed by VoxDesk! The level of user-friendliness is unmatched - even newcomers can dive in without needing any training. I can effortlessly log in and begin handling tasks/calls. The way it seamlessly integrates with our CRM is impressive, and all the crucial details are right there on the screen. The reporting functionality is exceptional, providing invaluable support in assessing our team's performance. In my opinion, VoxDesk is a definite success!

Cons:

I can't find any faults to mention regarding this tool. Its operation is smooth, and I'm thoroughly content with the exceptional experience I'm enjoying from this product.

Vishnu V.

Verified reviewer

E-Learning

51-200 employees

Used daily for less than 6 months

Reviewed February 2022

Easy to Use and Reliable software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.

Cons:

While it is a great tool, the user interface needs to be updated to make it more useful.

Showing 1 - 4 of 4 Reviews