CampWorks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CampWorks

4.8

(11)

Pricing

Starting at $2.00 one time

About CampWorks

CampWorks is a web-based and on-premise camp management solution, designed to help small to large RV parks, resorts, marinas and campgrounds streamline reservations, guests, rentals, and sales. Features include housekeeping, group reservations, remote access, asset tracking and data visualization,

CampWorks allows managers to create or edit bookings, visualize spaces through maps and track guest's check-in/out. Users can prepare custom prices and modify rates for certain groups, spaces or duration. The application helps facilities monitor rental items, process payments and track sales through financial reports. With the store management module, users can track items through barcode scanning, manage cash drawers, and set up alerts for re-ordering products.

Pricing is available on request and support is offered via phone, email, knowledge base and training videos.

CampWorks Screenshots

CampWorks Pricing and Plans

Starting price: $2.00 one time

Free Trial

Free Version

Basic

$2.00

per user, one time

No plan information available

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CampWorks Features

Popular features found in Campground Management
Guest Check-in/Check-out
Online Reservations
Point of Sale (POS)
Rental Management
Site Maps
Site Reservation Management
More features of CampWorks
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Contact Management
Customer Database
Email Marketing
Guest Communications
Multi-Location
Permit Management
Rate Management
Utility Billing

CampWorks User Reviews

Overall Rating

4.8

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.6

Value for money

4.9

Customer support

4.9

Functionality

4.5

Have you used CampWorks and would like to share your experience with others?

Rob B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Fort Victoria RV Park

Our overall experience with CampWorks has been great! They are very knowledgeable and experienced in the field. I would recommend the program to any size Campground, RV Park, Resort or Marina. The program has really allowed us to communicate better with both customers and staff. CampWorks has allowed us to continue to grow and adapt to the always changing industry while keeping aspects that have made us so successful over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a RV Park with over 350 full hookup sites and over 200 storage sites, we enjoy the flexibility CampWorks supplies of tracking all reservation types daily, weekly and monthly. The functionality and flow is easy for anyone to learn and use. The ability to write detailed notes and communicate with other staff members about particular reservations is very helpful. What stands out the most with CampWorks is their support team and ability to take on new improvement suggestions. Since the moment we began the process of choosing CampWorks two years ago, I have had full confidence that CampWorks and their team will be able to help us solve any program issues we may have.

Cons:

The segmented stay aspect of Campworks allows you to move customers from site to site without making a new reservation. As we have two sections of the park (Seasonal and Long-Term) we do this rather frequently. Moving monthly customers from site to site has had some very small issues but we are working with the CampWorks team to make the moves more fluid and easier.

Reasons for choosing CampWorks

Cost, flexibility, adaptability, technical support, program layout and functionality. Online reservations and Credit Card integration with our current processing company was key. All contacted referrals spoke very highly of the program as well as [SENSITIVE CONTENT HIDDEN] and his team. Feel we have a common goal of growing successful business's while offering high end customer service and support.

Reasons for switching to CampWorks

Software was out dated and limiting to company growth

David and Jill F.

Used daily for less than 2 years

Review source

Reviewed June 2018

By far the most affordable comprehensive campground office software around.

If you're looking for an efficient reservation management system with a company that will grow with you, CampWorks is a good choice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used to take reservations only by phone and input the information manually in a big binder. We researched about 15 different reservation systems, and even tried one for three months, before we decided on CampWorks. We chose it for several reasons: 1- Reasonable cost- CW gives us the most efficient features for the price. Other res systems were either more expensive or didn't have all the options we needed (such as group reservations, POS, online reservations) or they sold the components separately through third-party vendors at outrageous costs. 2- Easy to use- the system allows you to communicate important details & info about each reservation right in the guest screen, so there's never any mis-communication about special requests or double booking. This is a big deal when you have multiple office staff making reservations or you're working from more than one computer. And no more hard copy binder. 3- Online reservations- we really wanted to drive campers to our website and allow them to make reservations online--especially from their mobile devices. And they do!! Now they can learn more about the campground and make reservations at the same time, online. So we've definitely cut down on phone calls and have grown our business through online reservations. Campers often comment about our website and love the ability to make reservations online. And they send their friends there, too. Also, we really like the new Client Dashboard because it offers a more efficient center for communication with the support team. They're very good at gathering your feedback, fixing bugs promptly, and then growing their products accordingly. Plus, they're campers so they understand camping. That really helps.

Cons:

Some of the setup screens can be a little tricky, but the new Tip bubbles explain how features work in each section, so you can get help when you need it. So, still 5 stars!

Peg G.

Used daily for more than 2 years

Review source

Reviewed May 2018

Always get a quick response to questions. The continuous work to keep improving & updated is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great library of training videos. Ease of use & ability to quickly see status of multiple reservations at once. Multiple reports provide several options for managing current & future reservations. Option to convert some of the reports to MS Excel.

Cons:

Would like the capability to be able to look at the specifics of more than two or more reservations simultaneously. Missing one of the traditional Microsoft controls keys like control/Home to quickly get to top of pages

David R.

Used daily for less than 2 years

Review source

Reviewed June 2018

Software is easy to use, reservations are very straight forward to book or adjust.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system walks you through every step and will not allow you to proceed until certain lines have been filed in. It is easily one of the better reservations systems I have ever worked with; from local setup, to in-house booking to online booking, CampWorks is were the money is at when it comes to the software management of a campground. The support received from the staff at CampWorks is great; they do get to know you and are very capable of walking you through any problems that you are having on the user end. The staff is also open to suggestions about their product and very knowledgeable about future upgrades or builds that are coming into the system. The training software that has been developed is also top notch. It allows you to work in a "real time" environment, very similar to your own, and allows you the ability to see exactly how everything will be processed. The new online booking tools that have been created are also a great tool. It allows your guests to personalize their experience, from seeing what sites are currently available to making requests on where they would like to be within your campground. As a user you are able to block out periods of time within the Campworks that reflect within the online booking system; which in the long run saves hassle from both yourself and your guests.

Cons:

The online booking system needs so updates to reflect the ability to process discounts while the guest is booking from home.

Eric L.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Fantastic software with fantastic support!

The benefit is like I said earlier. It is very easy to use, so it cuts down on training time. It is also all integrated into one system so there is no need to use 5 independent systems to do the same thing. And the biggest benefit of CampWorks is the amazing support your get from support team. They aim to please, and they succeed every time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very intuitive to use. All of our staff is able to quickly be trained on it to excellent proficiency. One of the most important aspects to this software is that everything is integrated together. Camp spaces, point of sale, reports, credit card processing, CampWorks does it all in one efficient package. Our employees have used many of the competing software options at other campgrounds, and all of them prefer CampWorks. And the support is fantastic! No matter how big or small the issue, support team are quick and ready to respond to make your experience the best it can be.

Cons:

Like any program there are little bugs, that is probably the least enjoyable thing. But the bugs are few and far between and when they do happen, they are right there ready to fix them.

Butch M.

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Camp Works review

My overall experience has been great, with POS in particular. It keeps me on top of sales and inventory with great reporting and reorder info.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Simplicity.....I'm older and not well trained in computer use, but this system is pretty easy for me. 2. The POS merges extremely well with the reservation system 3. The ability to export my work directly into Quick Books 4. Great reports for keeping up with inventory, sales, rents...ect 5. Great support, always available, knowledgeable, patient and open to new ideas 6. Pricing....considering the functionality of the system and support, I consider the program to be a great bargain.

Cons:

I really have nothing negative to say about this system. Is it perfect, no, but what is. The thing I like best, is that the developers are always looking at new ideas and keeping the system well updated. If you ever encounter an issue, they are ready to solve the problem in a timely manner

Paul J.

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

We could not run our business without CampWorks. A MUST for a thriving reservation business.

Our business would not be as successful, if we were not able to have access to a program that allows us to run the successful business we are a part of. It enables professionalism, perfectionism, and more information than we could hope for in a simple straight forward manner. Easy to use and explain to employees, yet secure enough for management. During our busy seasons we use this program hundreds of times a day. A lifesaver.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is adaptable, simple, used constantly, and the support is phenomenal. Information is easily accessible, and history is complete. Repeat customers are always surprised and pleased that we are able to access info from previous reservations, and appreciate that we are able to keep track of them, their history, and their future reservations.

Cons:

There is not much you could do to improve this. We have nothing but good to say about this product.

Bethanne B.

Used daily for more than 2 years

Review source

Reviewed June 2018

Love the program, great support, always open to new ideas.

When I bought my campground there was no computer system at all. I had to search around for one quickly and have everything enter within a few months. With Keith's help I was up and running in no time. Ever since anyone I train has no trouble learning the program, in fact they teach me a new trick ever once in a while.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is very user-friendly. Keeps us organized with everything at your fingertips. Just started using my POS system and it was very easy to set up. I'm going to be set up for online reservations soon. I am sure support staff will make it a breeze.

Cons:

I wish I could set up the reports more to my individual needs and maybe only see the reports that I use all the time.

Diane F.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Top notch.... it has only gotten better over the years, a great product.

Great management of my business, tax submissions, revenues, site management, overall a great product to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support that understands the business requirements, ease of use, practice sessions and training videos for new staff, developers take the suggestions from their users to heart and make changes quickly with high quality, overall a great company to partner with.

Cons:

Now that the owner of CW is full time nothing really, previously I would have said limited available support but that has improved significantly.

Cortnee R.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

CampWorks has everything I need to run efficiently!

Has everything I need to run the campground efficiently without costing too much

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy for even those with minimal computer knowledge. It walk you through a reservation with ease. I have checked out every reservation system out there and for the money there is not a better operating system. They are very prompt with the customer service as well.

Cons:

A few glitches within the system that seem to happen when an email is being generated. The email for the system seems to be a bit older.

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