OpenText Universal Discovery and CMDB 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OpenText Universal Discovery and CMDB

2.0

(2)

Pricing

Pricing available upon request

About OpenText Universal Discovery and CMDB

Universal Discovery and Universal CMDB is a configuration management solution, which helps enterprises of all sizes manage, discover and monitor IT assets across multi-cloud, on-premise or container environment. Features include change tracking, agent and agentless discovery, data reconciliation, reporting, and multi-tenancy.

The application lets supervisors gather and normalize software or hardware data across workstations in a centralized repository, generate custom configuration policies and receive alerts for regulatory violations. It helps IT teams handle incidents and downtime through service dependency modelling and application mapping. It includes an impact simulation functionality, which allows users to detect low, medium or risky outages across the IT ecosystem.

Universal Discovery and Universal CMDB provides a REST API, which enables users to integrate with third-party applications. Pricing is available on request and support is offered via documentation and online measures.

OpenText Universal Discovery and CMDB Screenshots

OpenText Universal Discovery and CMDB Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

OpenText Universal Discovery and CMDB Features

Popular features found in CMDB
API
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping
More features of OpenText Universal Discovery and CMDB
Activity Dashboard
Asset Lifecycle Management
Compliance Management
Configuration Automation
Customizable Reports
Data Mapping
Incident Management
Inventory Management
IT Asset Tracking
Monitoring
Policy Management
Reporting/Analytics
Reporting & Statistics
Scheduled/Automated Reports
Third-Party Integrations
Widgets

OpenText Universal Discovery and CMDB Integrations

ServiceNow

OpenText Universal Discovery and CMDB User Reviews

Overall Rating

2.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

1.5

Value for money

1.5

Customer support

4.0

Functionality

3.0

Have you used OpenText Universal Discovery and CMDB and would like to share your experience with others?

Verified

Reviewer

Computer Networking

10000+ employees

Used other for more than 2 years

Review source

Reviewed March 2019

Beyond Awful

I have realized that there are far better products on the market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The uninstaller that is helpfully bundled in the ISO.

Cons:

The UCMDB Browser is meant to work out of the box. It rarely does and is nothing short of a nightmare to configure using SSL and a Load Balancer. The entire product needs to be deployable from the cloud. Configuration Manager has been deprecated entirely.

Hasan K.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

The most difficult inventory application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have never seen such a hardly established practice in my life. You need to work for hours to get a report. Most of the time CI relations are not smooth. insufficient support in Turkey. I wish I could write good things, but I'm sorry.

Cons:

Although a lot is missing as well, the product is expensive with unnecessary license. Support fees are very high.

Showing 1 - 2 of 2 Reviews