Fastrax 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Fastrax

5.0

(4)

Pricing

Starting at $160.00 per month

About Fastrax

FASTRAX is a field service management solution that enables businesses in the heating, ventilation, and air conditioning (HVAC), plumbing and electrical industries to manage processes related to dispatching, inventory management and more. It facilitates integration with several third-party systems including TomTom, Worldpay, Authorize.net, Networkfleet and more.

Key features of FASTRAX include the management of payroll, dispatching, utility, contract, job costing and invoicing. It allows agents to present product designs to customers and quickly process billing, improving sales efficiency across the organization. Additionally, administrators can track employees across locations and gain visibility into business activities using a real-time dashboard.

FASTRAX provides a mobile application for iOS devices for technicians to manage customer service operations, even from remote locations. Pricing is available on request and support is extended via phone, email, live chat and other online measures.

Fastrax Screenshots

Fastrax Pricing and Plans

Starting price: $160.00 per month

Free Trial

Free Version

Basic

$160.00

per month

No plan information available

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Fastrax Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Fastrax
Accounting
Contract/License Management
Customer Database
Customer Management
Dispatch Management
Inventory Control
Job Costing
Job Management
Maintenance Scheduling
Mobile App
Order Management
Payment Collection in the Field
Preventive Maintenance
Recurring Appointments
Scheduling
Self Service Portal
Technician Management
Work Order Management

Fastrax User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Customer support

5.0

Have you used Fastrax and would like to share your experience with others?

Trent P.

Used unspecified for unspecified

Review source

Reviewed October 2015

Technician Tablets are great!

I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product! highly recommend.

Ratings Breakdown

Ease of use

Customer support

Mason R.

Used unspecified for unspecified

Review source

Reviewed September 2015

Affordable Software Solution

We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses.

Ratings Breakdown

Ease of use

Customer support

Leslie B.

Used unspecified for unspecified

Review source

Reviewed June 2015

Very Happy with Fastrax

Working with Ergos has been a really awesome experience for us!!! It has been a much easier integration than expected. We are excited because It is cloud based , with real time interaction with our Techs. It is very user friendly and easy to use. Also the customer service has been excellent. We are able to ask questions and get immediate answers.

Ratings Breakdown

Ease of use

Customer support

Kyle W.

Used unspecified for unspecified

Review source

Reviewed June 2015

Awesome people great product