Slack 2026: Benefits, Features & Pricing

Slack is easy and fun to use. There are just enough customizations and the integrations make the experience unique to your organization but familiar enough as you bring on new team members. I've used it at enterprise, smb and startup environments and it delivered in equal measure for each. Solid value for the money and very limited bugs and issues. I haven't used the customer support and don't have much to say about File storage features.

Has been really good because help me a lot to share information at work and be live when is needed or not.

Can’t use it as new DoD requirements for defense contractors require more security controls on labels and file sharing

Slack is awesome, I highly recommend it for use in both large and small companies. I used Slack while working as a client manager for a small substance abuse treatment facility. Our team was in constant communication regarding client updates or concerns, as well as team communication for coordinating logistics and coverage. Another Pro with Slack is not only can you type messages, but it also has a call feature that can be used to call a specific person or to do a group conference call. This was an extremely important and useful feature for the position and company I was at, at times when something was urgent it made a critical difference in timing to be able to call someone directly instead of sending a message they may not see right away. There are plenty of other software systems available that have mostly similar features and functionality, however I can say from first hand experience that Slack was reliable and consistent on many occasions where staff and management communication was critical in regards to client safety and navigating circumstances that absolutely could not wait. To me Slack remains as the top choice for workforce communication apps.

It's helpful for team communication. We can integrate GitHub with it, whenever there is pull request or any action, it sends notification in the channel.

Slack has been a staple for us for our core messaging and communication platform and has been quite decent for us based on it's functionality.

I enjoy it more than teams because of the channel functions. It allows for cross org collaboration better than anything teams can offer. Would recommend to anyone over teams.

Mostly my experience has been positive. We use it as a church for communication. It allows everyone to get announcements, but also allows smaller groups to organize communication circles that not everyone needs to see.

Generally nice way to communicate within teams and small companies. Though it's not the best solution for the big organisations, where many different chats, groups and teams are likely to be created.

Amazing. A few things to discover still but as I use it daily, I keep learning to do different things to make my job a little easier!