BrandWide 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BrandWide

5.0

(22)

Pricing

Pricing available upon request

About BrandWide

BrandWide Franchise Management platform helps you recruit, onboard and train franchisees.

BrandWide will make sure all your franchisee locations are audited, compliant and paying royalties on time.

BrandWide provides a helpdesk to support franchisees, field auditing, and document management.

In addition, all franchisees can use BrandWide to run their businesses.

BrandWide offers an API, which facilitates integration with various third-party applications such as DocuSign, G Suite and MS Office. Pricing is available on monthly subscriptions and support is extended via documentation, phone, email and other online measures.

BrandWide Screenshots

BrandWide Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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BrandWide Features

Popular features found in Franchise Management
Audit Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Franchise Intranet
Inventory Management
Job Scheduling
Point of Sale (POS)
Sales Activity Management
Website Management
More features of BrandWide
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
AI Copilot
Alerts/Notifications
API
Appointment Scheduling
Assignment Management
Automatic Re-ordering
Brand Management
Calendar Management
Call Logging
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Construction Tracker
Contact Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Document Management
Electronic Signature
Email Campaign Management
Email Management
Email Marketing
Email Templates
Event Triggered Actions
File Management
File Sharing
File Transfer
Forecasting
For Field Service
Franchise Operations Management
Generative AI
Goal Setting/Tracking
Interaction Tracking
Kanban Board
Lead Capture
Leaderboards
Lead Generation
Lead Management
Lead Scoring
List Management
Marketing Automation
Marketing Management
Mobile Access
Mobile App
Multi-Location
Onboarding
Online Store
Performance Metrics
Process/Workflow Automation
Product Catalog
Project Management
Prospecting Tools
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Royalty Management
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
Support Ticket Management
Task Management
Template Management
Territory Management
Third-Party Integrations
Timesheet Management
Training Management
Transfers/Routing
Workflow Management

BrandWide Integrations

Docusign

Eventbrite

Microsoft 365

Google Workspace

Xero

Stripe

See all 8 integrations

BrandWide User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.9

Have you used BrandWide and would like to share your experience with others?

Curt M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

BrandWide Recommended for CRM Development

Overall I am pleased with BrandWide for having taken the time to understand our unique business as part of building a fit for purpose CRM that is interactive, easy to navigate and onboard new staff into all within a cheerful and helpful client relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BrandWide has built our CRM for our unique purpose and continues to enhance and support our staff with updates and improvements for ease of use and reliability. We looked at several alternatives and found Brandwide to be superior in client support and overall value for our budget.

Cons:

At times we have had trouble keeping other platforms connected to our CRM including payment platforms though it appears that the connectivity issues usually lie with the other platforms and not BrandWide. In any event, client support when we have a hiccup is fast and results oriented.

Caleb G.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Affordable & Great Support

Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth.

Cons:

I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue.

Reasons for choosing BrandWide

Features & Pricing; we were looking for a service that best fit our needs as a Fast Casual dining Franchisor.

Kim B.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Recommended CRM platform!

Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service at Brand Wide is great. I work with [sensitive content hidden] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past.

Cons:

I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, [sensitive content hidden] looks into it. So far, he has been able to build reports I have requested.

Reasons for choosing BrandWide

The main reason of why we did not go with Franc Connect is because of the pricing. Otherwise, we loved Fran Connect's CRM functionalities.

Reasons for switching to BrandWide

The reason why we decided to switch is because Brand Wide is more user friendly.

Shaun H.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Director of Franchise Sales

If you're looking for a great Franchise CRM that's affordable, handles all sales/marketing, and with great support. Brandwide is a great resource and fit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value for money. Great support. Easy to use and Marketing was a great feature. User interface was flexible and easy.

Cons:

Don't really have any cons. It checked all of our boxes and did exactly what we needed it to do. Great overall experience

James S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Owner of Daycation for Seniors

Working with BrandWide has been a fantastic experience from start to finish. What we liked most was the platform's comprehensive franchise management system — it seamlessly brings together CRM, marketing automation, operations, and performance analytics in one easy-to-use interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer support team is exceptional, always responsive and ready to help with onboarding, customization, and training. We also appreciated how flexible and scalable the solution is.

Cons:

There have not been any cons to BrandWide. The team has been great to work with. We asked for training videos, and they are working on creating them for us.

Reasons for switching to BrandWide

Salesforce was not easy to build out. Customer service was lacking.

Troy L.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Thank you!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Avik and Manu are both extremely helpful and great to work with.

Cons:

It is a little difficult to understand the system, but the team is very helpful whenever we get stuck.

Reasons for choosing BrandWide

Better features for lower price. I liked that we could brand it.

Michael A.

Verified reviewer

Education Management

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2024

BrandWide Delivers

BrandWide enabled seamless communication with my customers, ensuring I stayed in constant contact and never missed a lead. Their platform allowed me to effectively guide prospects through our lead funnel, maintaining engagement at every stage. [sensitive content hidden] and [sensitive content hidden] were always accessible, offering exceptional support throughout the process. They helped us set up our account, which gave us the confidence to deliver outstanding customer service from the start.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service and support was ALWAYS timely and helpful.

Cons:

I liked everything about their platform and team. Great people!

Bailey O.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

A Game-Changer for Managing Franchise Operations!

We have had a great experience using Brandwide CRM for our sales and marketing workflows. From the moment we started, the platform was intuitive, making it simple to set up automated campaigns and track customer interactions across multiple channels. The CRM provided analytics that helped us understand our customer journey, allowing us to tailor our messaging effectively. Their support team was responsive and knowledgeable, guiding us through any questions. Overall, Brandwide has been a valuable asset for optimizing our sales pipeline and scaling franchise operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate that the implementation program is not one-size fits all. They customize the platform to meet your needs and are very hands-on with support.

Cons:

The user-interface on the franchisor side has a little bit of a learning curve and requires hands-on training in the beginning.

Brandon C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

BrandWide can be your 360 degree solution for franchise management

The team at BrandWide is always responsive, respectful and solution oriented.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BrandWide offers a tremendous amount of flexibility to be sure they will meet their customers needs. No one is placed in a box with their products. Tell them what you are trying to accomplish and they will find the solution for you.

Cons:

I cannot think of anything at this time

Arnab C.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Recommended Franchise management software

Very good and I recommend !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the easy dashboard and the the control that i can have for my franchise operations. Support is better than the other products that I have used

Cons:

They should have more custom packages as my clients were asking for it

Showing 1 - 10 of 22 Reviews

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