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Josh P.
Advisor, 7 years

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Updated February 3, 2026
Close vs Pipedrive: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$9.00
per month
$19.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Email Management
4.83
Marketing Automation
4.83
Contact Management
4.33
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Activity Tracking
4.85
Calendar Sync
4.68
Transcripts/Chat History
4.67
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Integrations
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See All
Pros / Cons
- Easy to use interface and very clean UI, amazing roadmap too, they do support under MS for startup program, this include call the customer features.
- There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up.
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- really like that it offers an easy interface with customizable pipelines, fast onboarding, good reporting tools, mobile accessibility, and seamless integration with email and calendar.
- Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.5/ 5
Value for Money
4.4/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.4/ 5
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad