ezeeCRM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ezeeCRM

4.1

(13)

Pricing

Starting at $12.00 per month

About ezeeCRM

ezeeCRM by BusinessEzee is a cloud-based customer relationship management platform for businesses within industries including sales, marketing, call center and customer service. The solution provides a range of features including lead tracking, lead capture, contact database, pipeline management, opportunity tracking, quote generation, deal management and much more.

Sales representatives can use ezeeCRM to manage multiple leads, contacts, accounts, and deals across multiple channels. The reporting dashboard provides insight into key metrics such as sales actually vs targets, total sales by month, leads by source, sales pipeline funnels and more. Users can organize their leads into lists based on geographic territory, or any other groups based on business needs.

ezeeCRM is available on a pay-as-you-go pricing model and offers support via web and phone, as well as dedicated account managers for premium plans. The platform also integrates with a range of third party social media platforms, accounting tools, marketing apps, and other solutions including Facebook, Mailchimp and Google Drive.

ezeeCRM Screenshots

ezeeCRM Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Basic

$12.00

per feature, per month

No plan information available

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ezeeCRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of ezeeCRM
Activity Dashboard
Alerts/Notifications
API
Business Card/Badge Scanning
Calendar/Reminder System
Campaign Management
Client/Property Matching
Commission Management
Contact Database
Contact Management
CRM
Dashboard
Deal Management
Document Storage
Email Marketing
File Management
Forecasting
Interaction Tracking
Internal Chat Integration
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Mobile Access
Opportunity Management
Performance Metrics
Pipeline Management
Prospecting Tools
Referral Tracking
Reporting & Statistics
Search/Filter
Social Media Integration
Source Tracking
Third-Party Integrations
Web-based Deployment

ezeeCRM Integrations

LinkedIn for Business

Microsoft Excel

Google Drive

Meta for Business

Twitter/X

HubSpot CRM

See all 7 integrations

ezeeCRM User Reviews

Overall Rating

4.1

Ratings Breakdown

38%

15%

Secondary Ratings

Ease of Use

3.8

Value for money

3.9

Customer support

4.2

Functionality

3.8

Have you used ezeeCRM and would like to share your experience with others?

David B.

Verified reviewer

Telecommunications

Used weekly for less than 6 months

Review source

Reviewed April 2018

Delightful, Useful, Rough Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Cons:

The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

Vendor Response

Thanks for the Kind response David.

Replied April 2018

BARRY F.

Verified reviewer

Airlines/ Aviation

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Effective Usage

Friendly to handel

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease to Use and keep records of tickets and customer

Cons:

Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

Vendor Response

Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!

Replied December 2019

Neha V.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Nothing is extraordinary--CRM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing as such. Even your software lacks in many basic features.

Cons:

This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

Vendor Response

Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!

Replied December 2019

Kuldeep S.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.

Increased productivity of employees which results in better customer satisfaction and more revenue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons:

Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Vendor Response

Thank you for the Kind feedback!

Replied June 2017

Verified

Reviewer

Financial Services

Used weekly for unspecified

Review source

Reviewed May 2018

Very customisable CRM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Cons:

Not available as an app for when out of the office, other than that all was good and no other cons to list.

Vendor Response

Sorry for the delay in responding and thank you for the kind review, also the Mobile application is now available, kindly contact our support team they will assist you with the application, thanks!

Replied December 2019

Ajay R.

Verified reviewer

Industrial Automation

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Good,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Attendees and punctuality, or time saving

Cons:

Bugs, must requires iPhone app, or location tracking

Vendor Response

Hi Ajay, Thanks for the honest review, will certainly look into the cons you mentioned and we are working on iPhone version of the application. Thanks!

Replied December 2019

Ekta G.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

CRM

Ratings Breakdown

Ease of use

Functionality

Pros:

Leads sorted and maintained at one place

Cons:

Not user friendly and excel comes more handy sometimes

Sanjeev R.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

the more details, the better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Campaigns : Its very easy track to customer

Cons:

Customer : Its very easy search customer

Vendor Response

Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!

Replied December 2019

prudhvi P.

Verified reviewer

Plastics

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Review

god

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of access Planning friendly updates

Cons:

Not much Search options only we cant search immediately.

Aishwarya M.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Ease of work

Overall the experience is really good. its very easy to use and easy to understand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Quotation and invoice format, also the reminders that we use for leads

Cons:

adding products in the quotation is quite difficult.

Vendor Response

Hi Aishwarya, thanks for the fare feedback, will ask our Support team to get in touch with you on your concern you mentioned in (Cons) for the difficulties in adding the product. Thanks, Rajendra

Replied December 2019

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