RedHorse CRM 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if RedHorse CRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RedHorse CRM

3.5

(4)

Pricing

Pricing available upon request

About RedHorse CRM

RedHorse CRM is a windows-based contact manager solution for small and midsize businesses. The product features include customer service and support, knowledge base, project management, reporting, and more. It provides a library of pre-configured report templates to prepare regular or ad-hoc reports. The dashboard provides multiple charts and graphs to display sales metrics and leads data. Users can also use RedHorse Mobile, which gives users real-time access to contacts, calendar, and accounts. It is available on iOS, Android devices and web browsers.

RedHorse CRM integrates with systems such as Microsoft Outlook, QuickBooks, Gmail and Constant Contact. Users can send bills and quotes directly into QuickBooks, sync calendars and emails between system and Outlook and manage campaign reporting through Constant Contact.

RedHorse CRM is used by companies in industries including construction, advertising, legal and accounting. Pricing is per-seat licensing and is based on outright payment or monthly subscription.

RedHorse CRM Screenshots

RedHorse CRM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

RedHorse CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of RedHorse CRM
Campaign Management
CRM
Dashboard
Document Storage
Email Marketing
For Insurance Industry
Internal Chat Integration
Lead Management
Marketing Automation
Mobile Access
Referral Tracking
Social Media Integration
Templates

RedHorse CRM User Reviews

Overall Rating

3.5

Ratings Breakdown

50%

25%

Secondary Ratings

Ease of Use

3.4

Value for money

3.0

Customer support

3.2

Functionality

3.5

Have you used RedHorse CRM and would like to share your experience with others?

Terry R.

Used daily for more than 2 years

Review source

Reviewed October 2017

Transitioned from Gold Mine many years ago. Almost a clone of GM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works well when not having IT issues. Want customize-able work flow along with integrated email by contact.

Cons:

For years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients

Eric T.

Computer Software

Used unspecified for more than 2 years

Review source

Reviewed August 2015

RedHorse CRM Complete

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day!

Cons:

I currently don't have anything I like the least about this product and/or vendor.

Randy T.

Verified reviewer

Management Consulting

Used unspecified for more than 2 years

Review source

Reviewed June 2015

Likely the best CRM on the market, just not so well known!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

RedHorse is a complete Business Management System not just a CRM. It has everything a SMB needs to operate their business. From marketing to servicing to accounting linkage. The vendor adds capabilities as the identified customers needs grow.

Cons:

Unfortunately they're not well known online or in the marketplace. Could use more resources internally in marketing.

Christian F.

Primary/ Secondary Education

Used unspecified for less than 6 months

Review source

Reviewed July 2015

Unremarkable system with a dull UI

Ratings Breakdown

Ease of use

Functionality

Pros:

RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration.

Cons:

RedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general.

Showing 1 - 4 of 4 Reviews