Pega Customer Decision Hub 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pega Customer Decision Hub

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Pricing

Pricing available upon request

About Pega Customer Decision Hub

Pega Customer Decision Hub is a decision automation solution that uses predictive analytics and machine learning to help business engage and profile existing and new customes. The system calculates propensity scores for every action in real time, then recommends the next best action based on the customers’ unique needs and the businesses goals. Additionally, Pega provides real-time containers that leverage hundreds of predictive and adaptive models to evaluate the content options and provide the best treatment for the customer.

Pega Customer Decision Hub Screenshots

Pega Customer Decision Hub Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Pega Customer Decision Hub Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Pega Customer Decision Hub
Churn Management
Customer Experience Management
Customer Segmentation
Customer Touchpoints
Data Visualization
Interaction Tracking
Performance Metrics
Personalization
Predictive Analytics
Recommendations
Survey/Poll Management