Viber 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Viber

4.4

(4056)

Pricing

Pricing available upon request

About Viber

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages.

The application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality.

Viber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation.

Viber Screenshots

Viber Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Viber Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Viber
API
Communication Management
Customer History
Feedback Management
Interactive Content
Live Chat
On-Demand Communications
Personalization
Reporting/Analytics
Video Support

Viber Integrations

Integration rated 4.5 from 64 reviews

Integration rated 4.7 from 16 reviews

Viber User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

32%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.3

Functionality

4.3

Soe Min H.

Verified reviewer

Computer & Network Security

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Viber - A brick that construct people life easy and comfortable

As a daily user of Viber, in both work and personal life, Viber is a very useful, free communication app for me. I always do face time with my family, friends and my girlfriend. Good quality calls make my life much better. Thanks Viber.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) User-Friendly Interface - very easy to use 2) High-Quality Calls - Quite good quality in both audio and video calls. 3) Group Communication Tools - offer free for large group communication like company wide chat group for transportation management.

Cons:

1) File Sharing Limitations - file size and storage duration 2) Automatic Media Saving - which can lead to burst storage consuming. You need to make some changes in settings to avoid unnecessary storage allocation. 3) Intrusive Ads - some advertisements are very disruptive.

Rooshan W.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Viber positive Review

My overall experience is excellent, except viber out call feature that offers for limited countries, i found it excellent to contact with internet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am using Viber to contact my colleagues, friends and family. I found it very convenient and easy to use. Quality of audio and video call are also very good.

Cons:

The viber out call feature offers very less countries and even the limited countries have further limitation of use for only specific numbers. Special numbers are not allowed.

Yusuph M.

Verified reviewer

Building Materials

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed December 2023

Yusuph Viber

Previously 4

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 5

Functionality

Previously 5

Pros:

It came as an alternative for Whatsapp and it wasn't overloaded with many people.

Cons:

Not so many people are aware with it so it's hard to engage with customers.

Verified

Reviewer

Computer Networking

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

A Comprehensive Communication App with Strong Privacy Features and Fun Extras

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Free Messaging and Calls -End-to-End Encryption -Group Chats and Calls

Cons:

-Requires Phone Number -No Native Web App for Desktop -Spam Messages

Kyaw Zin O.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Viber Social Media

It is good. 100% free and there have additional Viber plus feature. Easy to chat, call.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Viber is completely free and easy to use with best UI, GUI (graphical user interface).

Cons:

Cloud backup is not fully backup user data. Sometime wecannot check very old history/photo.

taha k.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 2 years

Review source

Reviewed April 2025

my review Viber

Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync

Cons:

Inconsistent Call and Video Quality - Limited Group Communication Features

Zin War Win Z.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Chat Messaging App with Better Privacy

Ratings Breakdown

Ease of use

Functionality

Pros:

When it comes to use chat application. I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features.

Cons:

No, I don't have much about Viber. Sometimes, Video call quality is a little bit not good when I share my screen with viber call.

SHERIN D.

Verified reviewer

Program Development

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed April 2025

Opinion of my use of the program

I have been using it for years for international voice and video calls it is great and I like it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voice calls and video calls are very good as they help in local and international communication it is great

Cons:

The only negative thing about it is that I see annoying numbers being sent to me that I don't know. Also, the call quality is sometimes a little weak Something that should be improved is that it should be supported in all countries. Sometimes, there are minor problems with Viber.

Zin Min N.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Viber Social Media

It is free to use communication within personally and organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Viber chat message is very simple. I'm using it since longtime ago.

Cons:

Viber Message, call and sticker market and easy to use for free.

Verified

Reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

User Experience Review

Overall in a scale of 1-10 its a 9/10, good communication tool for coordinating and updating. Decent media quality for the integration of photos and videos.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy use of communication, minimal ads, excellent updates.

Cons:

There are times where the notification are delayed

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