Ascent360 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ascent360

4.8

(17)

Pricing

Starting at $10.00 per month

About Ascent360

Ascent360 is a customer data platform that helps businesses analyze customer data to improve engagement with the target audience. The solution automatically scrubs customer records, which removes duplicate contacts and cleans contact details using the National Change of Address (NCOA) dataset.

Ascent360 includes audience segmentation functionality, which allows organizations to create custom segments based on customer preferences, purchase history, demographics, product value and other data. It offers a host of features such as data enrichment, compliance management, automated emails, custom reporting and more. Additionally, marketers can design and send personalized emails and social media messages using customizable templates and an image library.

Ascent360 supports integration with various third-party applications such as Amazon S3, Bronto, BigCommerce, Eventbrite, Google Adwords, Facebook and more. It is available on monthly subscriptions and support is provided via phone email and other online measures.

Ascent360 Screenshots

Ascent360 Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

flat rate, per month

No plan information available

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Ascent360 Features

Popular features found in Marketing Automation
A/B Testing
Campaign Analytics
Drip Campaigns
Landing Pages/Web Forms
Lead Management
Multi-Channel Marketing
Multivariate Testing
ROI Tracking
Sales Analytics
Segmentation
Social Marketing
More features of Ascent360
Activity Dashboard
API
Audience Targeting
Behavioral Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Contact Database
Contact Management
CRM
Customer Activity Tracking
Customer Database
Customer Profiles
Customer Segmentation
Customizable CTAs
Customizable Templates
Data Integration
Drag & Drop
Dynamic Content
Email Management
Email Marketing
Email Tracking
Engagement Tracking
Event Triggered Actions
GDPR Compliance
Image Library
Marketing Automation
Personalization
Predictive Modeling
Reporting & Statistics
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics
Website Visitor Tracking
Workflow Management

Ascent360 Integrations

WooCommerce

Shopify

Lightspeed eCommerce

BigCommerce

Ascent360 User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

5.0

Functionality

4.6

Travis C.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Incredible Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it.

Cons:

It's getting better, but at times the speed of the software is slower than what I've seen from other systems.

Michael S.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used weekly for less than 12 months

Reviewed April 2021

CRM for the people!

Very, very positive. I recommend them at every opportunity. Automation really streamlined and greatly enhanced our feedback mechanisms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have a small marketing staff, but with big needs. When we were preparing for a ski season during the pandemic, it became immediately clear we needed a CRM to keep in touch with guests regarding requirements of our guests. The pre-arrival emails were successful and easy to deply, in addition to the other communications tools.

Cons:

I wish there were more options for analytics out-of-the box, but the tools are sufficient. I was weary of handing off the email design to other staff members due to the complexity.

Reasons for choosing Ascent360

Cost, and their interest in acquiring us as a customer.

Todd O.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed March 2021

An Indispensable Part of Our Marketing and Customer Relationship Building

Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers. We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. Can't recommend them highly enough

Cons:

The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes.

Greg M.

Verified reviewer

Sporting Goods

51-200 employees

Used weekly for less than 2 years

Reviewed October 2023

Ascent360 for our Bike Shop

I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away

Cons:

The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360

Reasons for switching to Ascent360

Price & automatic POS system customer upload

Siobhan E.

Verified reviewer

Recreational Facilities and Services

201-500 employees

Used weekly for more than 2 years

Reviewed March 2023

Ascent360 for Resort Use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to integrate all of our different resort programs into Ascent360 and create targeted marketing campaigns depending on our needs is an invaluable tool and has resulted in measurable growth. The ability to automate these campaigns makes it easy to set and forget, saving time.

Cons:

There is a bit of a learning curve when using Ascent360; however, once you learn the program it's fairly easy to manage.

Jeff H.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for more than 2 years

Reviewed April 2021

Great Tool For The Most Part

I have had great success with this tool in speaking to the the most relevant guests at our ski resort. I wish that I had more time to work with the tool, because I know it's capable of far more than I use it for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team has always been incredibly responsive, helpful and thorough. It has really made the onboarding and maintenance far more manageable than this complex tool would be otherwise. I like the rapid fire ability to upload and begin using segmentation lists via email and social.

Cons:

I think this program is far more complex than I have time to fully work through as a marketing department of 1.

Reasons for choosing Ascent360

The integration with Siriusware was the biggest selling point and the software was less expensive that Inntopia.

Eric L.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed June 2020

Ascent360 helps us get more people on bikes!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Goldilocks would say that Ascent360 is just right! I have worked with several CRM systems over the years and found many to either be too small/limited or too big/complex, but Ascent360 has been a perfect fit for Mike's Bikes. Customizations and support where needed, but with powerful tools out of the box to get up and going right away.

Cons:

Haven't found anything that I didn't like so far. When we needed some minor customizations to improve our workflows we found the developers to me extremely knowledgeable and able to address all of our needs.

Ryan K.

Verified reviewer

Hospitality

1001-5000 employees

Used weekly for more than 2 years

Reviewed February 2023

Always helpful in many different aspects

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of creating and sending audiences to my email client.

Cons:

There's not much not to like. The team does a great job of adjusting to our marketing needs.

Morgan F.

Verified reviewer

Leisure, Travel & Tourism

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2023

CSM's are all-time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features available are easy to navigate once you are familiar with them

Cons:

Sometimes, there are some bugs that are discovered, but the team is quick to notify and address them

Andrew W.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 2 years

Reviewed March 2021

Great product!

Ascent has allowed us to automate many of the emails we used to manually have to implement. This has saved in labor, overall efficiency and issues with human error. Our account manager has done a great job implementing the basic marketing plays, while helping us explore the deeper levels of where we want to take our overall marketing strategy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use and very customizable as we've identified more complex needs. The entire team we've worked with have been incredible. They not only take the time to implement our marketing strategies but also teach us the process so there is a better understanding from both ends. Great product, great customer service.

Cons:

The implementation took time in large part to ensure quality control. Other than that we have no complaints.

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