CXDeployer 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CXDeployer

5.0

(2)

Pricing

Starting at $20.00 per year

About CXDeployer

CXDeployer is a cloud-based solution designed to help small to large enterprises design, share and deploy customer journey maps, business model canvas, persona and empathy maps to visualize and improve customer's experience with the brand. Features include ideation, Kanban board, activity log, predefined templates and task management.

The application enables professionals to create custom layouts of buyer's persona by uploading pictures and using the text editor tool. Marketers can determine customer's thinking and interests by mapping, comparing and analyzing empathy maps. The businesses model canvas also allows users to collaborate in real-time and add comments or feedback. CXDeployer helps managers to onboard team members and develop journey maps using multiple lane types such as phase, card, bubble, file or image. Additionally, employees can crowdsource ideas and categorize them using tags.

The solution is available on monthly and annual subscriptions and support is provided via live chat and email.

CXDeployer Screenshots

CXDeployer Pricing and Plans

Starting price: $20.00 per year

Free Trial

Free Version

Basic

$20.00

per user, per year

No plan information available

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CXDeployer Features

Popular features found in Customer Journey Mapping Tools
Behavioral Analytics
Collaboration Tools
Customer Experience Management
Customer Profiles
Customer Segmentation
Data Import/Export
Performance Metrics
Reporting & Statistics
More features of CXDeployer
Action Management
Customer Journey Mapping
Drag & Drop
Personalization
Workflow Management

CXDeployer User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used CXDeployer and would like to share your experience with others?

Nirmal S.

Verified reviewer

Banking

51-200 employees

Used weekly for less than 6 months

Reviewed February 2021

A great tool to visualize, map and transform experiences

Amazed to find a complete solution on experience mapping. User interface is simple, intuitive offers features of CX management and Continuous Improvement. Probably this is the only tool in the market which assists in all phases of CX Transformation roadmap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used this tool to map the current state of the experience using CJM techniques. The UI is clean and easy to follow. CJM features including adding different lane types (Arrow, Card, Bubble, Line, Image, File and Text). Improvement ideas can be captured on the current state map, categorized by benefit type and even can be posted anonymously. Impressed with feature of like and dislike of an idea, rating on 1 to 5 scale on effort required to implement an idea vs benefit or impact from the idea implementation. Another excellent feature is adding a checking list in each task which can be used as Quality Control to check complete of the task. In summary, a useful tool which can be used to remotely drive CX transformation project.

Cons:

UI needs improvement, ability to add custom colors, and integration with MS Excel, Google Sheet.

Revathi P.

Verified reviewer

Pharmaceuticals

10000+ employees

Used weekly for less than 6 months

Reviewed April 2021

A great design thinking enabler

It has been a very good experience and it reduces a lot of time that used to be spent in creating templates and analysis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the components required for design thinking and makes it user friendly and quick. The concepts I had learnt about design thinking was better put to use using this tool. It is easy to share and makes it easy for remote communication too. Good support is provided on queries. It also helps in project tracking which I liked as an inbuilt feature. The look and feel is good.

Cons:

Providing more templates I am sure would improve with time

Showing 1 - 2 of 2 Reviews