Localyser 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Localyser

4.8

(33)

Pricing

Starting at CA$45.00 per month

About Localyser

Localyser helps multi-location businesses make online reviews their most powerful marketing tool. Over 500 brands use Localyser turn every customer interaction into an opportunity to learn and grow revenue across every location.

Say goodbye to logging in and out of review sites. We've built Localyser to make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more. So, breathe easy and leverage response templates, or ChatGPT, to reply to reviews in any language.

You can also manage your social media DMs, collect feedback and generate more positive reviews.

Localyser Screenshots

Localyser Pricing and Plans

Starting price: CA$45.00 per month

Free Trial

Free Version

Basic

CA$45.00

per month

No plan information available

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Localyser Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Localyser
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Campaign Management
Chat/Messaging
Commenting/Notes
Communication Management
CRM
Customer Experience Management
Customizable Branding
Customizable Reports
Data Import/Export
Email Reminders
Feedback Management
Keyword Tracking
Monitoring
Multi-Language
Multi-Location
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Reminders
Reporting & Statistics
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SEO Management
Social Media Integration
Social Sharing
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics
Website Integration
Widgets

Localyser Integrations

Meta for Business

Jira

Mailchimp

Zendesk Suite

ActiveCampaign

Leanplum

See all 14 integrations

Localyser User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.5

Have you used Localyser and would like to share your experience with others?

Martin K.

Verified reviewer

Management Consulting

Used daily for less than 2 years

Review source

Reviewed July 2018

An excellent tool

Time savings, better reports, insightful data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a really good tool if you need to handle online reviews for multiple outlets or want to collect customer feedback easily. I very much enjoy using Localyser and it saves me a lot of time every day. Our clients like the reports they receive and the ability to capture data when guests leave reviews in the outlets.

Cons:

There are no cons, really. It would be nice if the customer data collected via the feedback process could be sorted by review scores, e.g. only show customers who left 4 or 5 star reviews, but apparently that's in the works.

Vendor Response

Thank you Martin for your review, really appreciate it and value your feedback.

Replied July 2018

Lailanie D.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Evaluating Localyser: Strengths, Weaknesses, and Overall Value

Very good choice for medium or large businesses with multiple locations who need to manage their reputation / feedback across many platforms, want to centralize review responses, monitor sentiment + track customer feedback, and reduce manual work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aggregates online reviews from platforms like Google, TripAdvisor, Facebook, and others into one dashboard.

Cons:

While the interface is generally user-friendly, some users may need training to fully utilize reporting and sentiment features.

malak a.

Verified reviewer

Restaurants

201-500 employees

Used daily for less than 6 months

Reviewed February 2022

Localyser Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

so clear to use and easy just ,,,,,,,,,,,,,,,,,,,,

Cons:

soooooooooo slow and comments did not appear unless after some hour or a day

Vendor Response

Thank you Malak for your review, we really appreciate your feedback and having you as a valued customer.

Replied August 2022

Alexa G.

Verified reviewer

Restaurants

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Excelent Platform

Great overall, very friendly to use and exceptional value. We are very pleased with the software and will continue to recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of the software as well as the value for money. Great platform to manage all of the brand's social media reviews and other metrics. Not only from one branch but plenty of them.

Cons:

It's not completely time accurate, might take one or two days to update properly on emails or specific stuff about posting from the business side.

Marie S.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Hassle-Free Platform

“Localyser is a hassle-free platform that gathers everything you need right in front of you. It saves time, makes managing reviews effortless, and keeps everything organized in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Localyser is very user-friendly and easy to navigate. The platform makes it simple to manage reviews, track feedback, and improve customer engagement. A great tool for businesses!

Cons:

Localyser is very user-friendly and easy to navigate, making review management simple. However, the loading time after posting responses can be a bit slow, and improving this would make the platform even better.

Maricel R.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2025

One Dashboard, All Reviews

Strong onboarding and support wherein users onboarding process is smooth, and Localyser’s team is responsive—helping to set up, dealing with issues, and accommodating requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All-in‑one dashboard for reviews: We can see reviews from many sources (Google, Tripadvisor, etc.) in a single place. This saves a lot of time instead of logging into each site separately.

Cons:

Some platforms don't allow direct replies from Localyser. Slow appearance of comments/reviews from certain platforms take a long time (hours or even a day) to appear in the dashboard.

Mark Andrew P.

Verified reviewer

Hospitality

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed September 2025

Localyser Review 2025

Good Customer Support, Features & Analytics - Sentiment analysis, insights reporting, benchmarking, filters, ability to track trends, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Centralized Feedback Management, Customer Engagement, offers analytics to track review trends, sentiment, and customer satisfaction.

Cons:

Limited Integrations, while excellent for online reputation management, it does not cover broader social media listening or brand monitoring beyond review platforms.

Yasmine M.

Verified reviewer

Hospitality

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2025

Efficient and User-Friendly Reputation Management Tool

Our overall experience with Localyser has been positive. The platform is user-friendly, efficient, and helps streamline our reputation management processes effectively. It has improved our ability to monitor, track, and respond to customer feedback in a timely manner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Localyser provides us with a centralized platform to monitor and respond to customer reviews across all branches, which saves time and helps us track customer sentiment effectively

Cons:

The reporting and analytics could be more flexible, with additional customization options to better match our internal tracking needs

Jewel B.

Verified reviewer

Hospitality

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed September 2025

Excellent Review Management Tool

Overall is good and very convenient to use. Recommended for huge business. Particularly in the MENA region, Localyser tracks local review sources (e.g. delivery apps), and supports multiple languages with some auto‑translation. That’s helpful if your customers use regional platforms or speak different languages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time saving and efficient and has strong customer support and easy to use. It saves a lot of time each day, by aggregating, filtering and helping respond to reviews

Cons:

Not all review platforms support response via Localyser and there are few coverage gaps. Public pricing info is limited, so it's harder to compare with alternatives without talking to sales.

Chaker K.

Verified reviewer

Hospitality

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed October 2025

A Helpful Tool for Guest Engagement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Localyser makes it easy to monitor and respond to guest feedback across multiple platforms in one place. I especially liked the user-friendly dashboard and how it streamlined communication, saving time while helping us stay on top of customer satisfaction.

Cons:

Interface & Usability: “The dashboard can feel a bit cluttered at times, and some features take extra clicks to reach.

Showing 1 - 10 of 33 Reviews

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