Localyser 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Localyser

4.8

(33)

Pricing

Starting at CA$45.00 per month

About Localyser

Localyser helps multi-location businesses make online reviews their most powerful marketing tool. Over 500 brands use Localyser turn every customer interaction into an opportunity to learn and grow revenue across every location.

Say goodbye to logging in and out of review sites. We've built Localyser to make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more. So, breathe easy and leverage response templates, or ChatGPT, to reply to reviews in any language.

You can also manage your social media DMs, collect feedback and generate more positive reviews.

Localyser Screenshots

Localyser Pricing and Plans

Starting price: CA$45.00 per month

Free Trial

Free Version

Basic

CA$45.00

per month

No plan information available

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Localyser Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Localyser
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Campaign Management
Chat/Messaging
Commenting/Notes
Communication Management
CRM
Customer Experience Management
Customizable Branding
Customizable Reports
Data Import/Export
Email Reminders
Feedback Management
Keyword Tracking
Monitoring
Multi-Language
Multi-Location
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Reminders
Reporting & Statistics
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SEO Management
Social Media Integration
Social Sharing
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics
Website Integration
Widgets

Localyser Integrations

Meta for Business

Jira

Mailchimp

Zendesk Suite

ActiveCampaign

Leanplum

See all 14 integrations

Localyser User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.5

Have you used Localyser and would like to share your experience with others?

Peggy L.

Verified reviewer

Management Consulting

Used daily for less than 12 months

Review source

Reviewed July 2018

a one-stop shop to handle all social media

all the clients I have recommended have found it useful and this is also a good benchmark platform to monitor the customer prospect of the product to the brand status

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is a simple yet effective system to use to manage one's outlet social media/customer expectation

Cons:

would be good if they can include Instagram to have a well rounded coverage , as reviews on Instagram is in such important status

Vendor Response

Thanks Peggy, we really appreciate your feedback.

Replied August 2018

Waqas A.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2022

Best in the Market

Very satisfying and always found their management to be cooperative and fast in fixing the issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We started using this software approximately 4 years ago and implemented it throughout our operations in the UAE and Egypt. It helps us view, check and report the customer reviews in convenient and timely fashion. As Head of the QA department, I use this tool to ensure all marketing and operations teams catch and followup on the poorly rated reviews on spot and ensure all such customers are won back as our regular customers. This tool helps us to save our brands image online and to ensure we don't lose precious customers

Cons:

App can be better for mobile functionality

Vendor Response

Thank you Waqas for your positive feedback, we are happy to have you as a happy client.

Replied February 2022

Hassan I.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Localizer Job well done

so far it has been good, its doing the job well. I am able to sort out the data according to me needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of getting the reviews in Excel format and checking store rating. You can select each store location separately and sort out.

Cons:

have to select each star rating one by one. There should be a toogle to select all stars at time for ease of work

Verified

Reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed February 2022

Great platform

This is the best platform to interact with customer thorough feedbacks. There is no need of sign in of many platforms as this collects all the feedback from all platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

all the feedback you can see in one platform. NO need to sign in with various platform

Cons:

so far there is nothing, there are some platforms are not allowing to reply via this.

Vendor Response

Thank you so much for the positive feedback, we really appreciate it.

Replied February 2022

Mirjana S.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Localyser review

Amazing for past 4-5 years, their customer service is great as well!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use, having all reviews in one place and replying on them with just 2 clicks

Cons:

nothing, all is good so far and they always improve based on our requests

Vendor Response

Thank you so much Mirjana for your positive review, we very much appreciate our long term partnership. All the best.

Replied April 2023

Conor A.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Quick and easy review management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very easy to assign review access to different personnel when managing more than one outlet.

Cons:

user interface feels dated. Could do with an update.

Vendor Response

Thank you Conor for the great review and partnership. We appreciate your feedback and we are always working on improving the platform with new features and better usability. Localyser Team.

Replied May 2023

Colin C.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

New and Happy User

We've had a very seamless on-boarding with Localyser. They've been patient with our set-up, and attentive and quick to rectify questions or small issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used other review aggregators in the past, but we like past is the ability to group our third party food deliver platform app reviews along with traditional review platforms.

Cons:

I don't think it's an issue that's unique to Localyser, but the time consuming process of writing your review response library. Although, I think their AI capabilities (which we're not paying for) might mitigate this.

Reasons for switching to Localyser

The ability to aggregate more review platforms.

Vendor Response

Thank you Colin for the great feedback, we are happy that you are finding our online reputation management solution easy to use and fulfill your needs. All the best, Localyser team.

Replied October 2023

Verified

Reviewer

Management Consulting

Used daily for less than 12 months

Review source

Reviewed July 2018

One stop solution for our reputation management needs.

Localyser is a very cost effective solution to managing reviews from a single console. The tablet based review collection module also helps in collecting reviews as efficiently as possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Consolidates all our reviews (positive & negative) in one location and does away with the need to log into multiple systems.

Cons:

The system is quite efficient so i personally feel that it has all the features we need in a reputation management solution.

Vendor Response

Thanks a lot for your feedback, really appreciate it.

Replied August 2018

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

We are a client/partner of Localyser

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The unique advantage of Localyser is their their local presence and local support, which is not seen in many of the other competitors. They understand the market, they have direct relationships to make their service relevant to the Middle East.

Cons:

Would love to see Localyser being launched in other regions with the same level of great local support here.

Vendor Response

Thank you for the great review, very much appreciate it.

Replied July 2018

María José J.

Verified reviewer

Real Estate

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

Useful Tool

it has been great. The team is very responsive and takes immediate action to requests from our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and insights that the tool can give you. It is great to see all customer's feedback compiled in one system

Cons:

Some features still need to be enhanced when it comes to reporting, however, the team is very open for feedback and enhancement in their system. Everything we have asked has been provided to us has been implemented

Vendor Response

Thanks you so much Maria for your feedback, we really appreciate it.

Replied October 2018

Showing 1 - 10 of 33 Reviews

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