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SatisMeter

Overview

SatisMeter 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

SatisMeter
SatisMeter
5.0
(4)

Pricing

Starting at $49.00 per month

About SatisMeter

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more.

Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more).

Save time by installing via one-click segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language.

SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys.

Best of all, support services an...

d easy setup make it a customer-oriented SaaS company. So don’t wait—start collecting better customer feedback today.

SatisMeter Screenshots

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SatisMeter Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

usage based, per month

No plan information available

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    SatisMeter Features

    • Popular features found in 360 Degree Feedback
      Anonymous Feedback
      Customizable Forms
      Data Import/Export
      Employee Database
      Individual Development Plans
      Performance Review Management
      Question Library
      Rater Selection
      Self Service Portal
    • More features of SatisMeter
      360 Degree Feedback
      Activity Dashboard
      Alerts/Notifications
      API
      Application Management
      CES Survey Structure
      Collaboration Tools
      Conditional Logic
      Continuous Feedback
      CRM
      CSAT Survey Structure
      Customer Journey Mapping
      Customer Profiles
      Customer Segmentation
      Customizable Fields
      Customizable Questions
      Customizable Templates
      Dashboard
      Drag & Drop
      Email Reminders
      Email Templates
      Engagement Tracking
      Feedback Management
      Mobile Survey
      Multi-Channel Communication
      Multi-Channel Data Collection
      Multi-Channel Distribution
      Multi-Language
      Negative Feedback Management
      NPS of Customers
      NPS of Employees
      NPS Survey Structure
      Performance Metrics
      Pulse Surveys
      Question Branching
      Ratings/Reviews
      Real-Time Analytics
      Real-Time Data
      Real-Time Notifications
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Search/Filter
      Segmentation
      Social Media Integration
      Survey/Poll Management
      Surveys & Feedback
      Text Fields
      Third-Party Integrations
      Trend Analysis
      Visual Analytics
      Website Integration
      Widgets

    SatisMeter Integrations

    Shopify
    Shopify
    Akita
    Akita
    BigCommerce
    BigCommerce
    Intercom
    Intercom
    Drift
    Drift
    Slack
    Slack

    See all 14 integrations

    SatisMeter User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    3.0

    Customer support

    5.0

    Functionality

    4.0

    Have you used SatisMeter and would like to share your experience with others?

    Christian's profile

    Christian V.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed November 2021

    perfect platform to measure nps

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Simple platform to detect your promoters and understand your clients
    Cons:
    I would like to be able to segment clients and understand those who do not score us

    Read More

    CL

    Camille L.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2021

    My very basic use of Satismeter

    5

    Satismeter is always open in my browser ! The support team is always ready to help and I feel like this tool is truly reliable!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.
    Cons:
    I guess I'd like to be asked by the Satismeter team if I need help or advice :)

    Reasons for choosing SatisMeter

    I wasn't the one who chose Satismeter but if someday one'd ask me if I'd like to change, I can guarantee I'd say no!

    Vendor Response

    Hi Camille, Thank you for the feedback, we really appreciate it! I'm happy to hear you enjoy our products and service. From now on, we will make sure to include you in our communications with the KolSqaure team for any chat invitations. If you have any questions, concerns, or improvements you would like to see in the tool, do not hesitate to contact me. Have an awesome day! Alexia Klie SatisMeter's Customer Success Manager

    Replied October 2021

    Read More

    ND

    Nicolas D.

    Used weekly for less than 12 months

    Review source

    Reviewed July 2017

    Great tool to segment your users and get feedback easily.

    5

    Interesting way to collect feedback from my users.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy integration, and also easy to use for my users. And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
    Cons:
    It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.

    Read More

    VR

    Verified
    Reviewer

    Internet

    51-200 employees

    Used weekly for free trial

    Review source

    Reviewed August 2020

    Helpful to understand and act upon promotors and detractors

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - Great tool to identify detractors and promotors of your SaaS product and act upon these findings - Seemless integration in our existing ecosystem - Service team helpful if needed
    Cons:
    - There could be more options to customize the look and feel of the NPS - We are missing a few export features that would help us to automate next steps better

    Read More

    Showing 1 - 4 of 4 Reviews

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