Wiremo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Wiremo

4.7

(16)

Pricing

Starting at $19.99 per month

About Wiremo

Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps businesses collect and display reviews on your eCommerce site automatically. The software will help increase your sales and profits by providing customers with an easy way to leave feedback on your products or services.

Wiremo Screenshots

Wiremo Pricing and Plans

Starting price: $19.99 per month

Free Trial

Free Version

Essential

$19.99

flat rate, per month

Plan includes:

1k Emails Per Month
3 Images for Uploading
Essential Customization
No Questions & Answers
Unlimited Reviews
Wiremo Branding

Professional

$49.99

flat rate, per month

Plan includes:

10k Emails Per Month
5 Images for Uploading
Collect and Display Q&A
No Branding
Professional Customization
Unlimited Reviews

Premium

$200.00

flat rate, per month

Plan includes:

Collect and Display Q&A
No Branding
Professional Customization
Unlimited Emails Per Month
Unlimited Images for Uploading
Unlimited Reviews

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Wiremo Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Wiremo
Activity Dashboard
Activity Tracking
Alerts/Notifications
Campaign Management
Commenting/Notes
Content Creation
Content Management
Customer Experience Management
Customizable Branding
Customizable Templates
Dashboard
Data Import/Export
Email Management
Email Reminders
Engagement Tracking
Event Triggered Actions
Keyword Tracking
Multi-Channel Campaigns
Multi-Language
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Real-Time Notifications
Reminders
Reporting & Statistics
Response Management
Review Badge Management
Review Monitoring
Review Notification
Review Request
Search/Filter
Sentiment Analysis
SEO Management
Social Media Integration
Social Promotion
Social Sharing
Surveys & Feedback
Tagging
Template Management
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
Widgets

Wiremo User Reviews

Overall Rating

4.7

Ratings Breakdown

88%

Secondary Ratings

Ease of Use

4.7

Value for money

4.2

Customer support

4.5

Functionality

4.4

Jani K.

Verified reviewer

Computer Software

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2021

Love at first sight

One of the best things is that Wiremo crew listens to customers and their ideas about the peoduct and what it could do in future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wiremo is very simple to setup. Sync your store products with one click and you are up to the races.

Cons:

I don’t have anything to add in this area. Everything is just perfect as is.

Reasons for switching to Wiremo

Yotpo was just cashing off because they were monopolising their at the time great product

Vendor Response

Thank you for taking the time to leave your Wiremo review Jani. I'm so glad to hear that it's been easy for you to set up and sync with your store products! We're also pleased to hear that our team listens and responds well - this is something we take very seriously. Your feedback will be passed along internally, but if there are any particular features or improvements you would like us to consider in future updates, please let me know!

Replied May 2021

Grant P.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed May 2021

Best Reviews for Squarespace

Ratings Breakdown

Ease of use

Functionality

Pros:

It has all the features that you want in a review plugin. It easily adds star ratings to each product page, and to each product on a listing page. You can configure review requests after an order. This was a game changer after I had tried another product first.

Cons:

No problems with it, I was blown away by the ease of installation and how well it worked out of the box.

Reasons for switching to Wiremo

Yotpo was way harder to configure on the listing pages, and it was more complicated to get automatic review solicitation. They advertised it, but it didn't connect with squarespace easy enough.

Vendor Response

Thank you for your review, Wiremo is a great plugin and we're so happy to hear that it's been working well for you! We're always looking for ways to make our plugins more useful and I'm glad that this one has been helpful. If there's anything else we can do, please let us know!

Replied May 2021

Verified

Reviewer

Food Production

2-10 employees

Used daily for free trial

Review source

Reviewed January 2021

Wow such a bad service

I will change to something else.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Resonable pricing and all the basic features.

Cons:

The customer support, the limitations of the service

Vendor Response

Hi, Thank you for your feedback and I'm sorry to hear about the challenges of using Wiremo. We want every customer to have a positive experience with our product and we're always looking at ways to improve the service. It's great that you're reaching out about this so that we can take action on it. Please reach out directly through email or chat if there is anything else we can do for you in the future!

Replied May 2021

Trevor W.

Verified reviewer

Music

Self-Employed

Used other for less than 12 months

Review source

Reviewed February 2020

Great platform...if you need email integration for reviews

I am no longer using Wiremo because I found a cheaper alternative but Wiremo did achieve most of what I needed it to while I was using it (roughly 8 months or more). The customer service was responsive but they weren't able to resolve the font issue I mentioned above. Due to this I chose to look elsewhere for a similar product. I ended up switching over to the Elfsight review widget app (also the maps and pricing widgets) and have been very happy with the price, functionality, and customization offered. Elfsight allows you to choose much more specific widgets at lower prices (they discount them more after every one you buy) rather than getting locked into paying for features you don't use. This model worked better for my needs.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Wiremo is easy to use and allows users to manually enter reviews from customers that were left on 3rd party sites like google/yelp etc or you can retrieve reviews through email and display them directly to the "widget". If you need to collect reviews from a large number of customers on a regular and recurring basis, I think Wiremo offers a great solution. They make it easy to automate the the whole process of email outreach. You can even reward loyal customers automatically with promos and coupons.

Cons:

If all you need is the widget portion to help cleanly display reviews on your website, then there are better alternatives for the money. At $20/month for the lowest tier membership, you are already paying for the email feature built into Wiremo. So if that's not something you need, then I would look elsewhere. In my case, I get reviews every now and then for my services and did not need a collection functionality but rather just a display function. This is why I ended up switching to a cheaper alternative. The other unfortunate aspect of their web widget is that you can't edit the color of certain "gray" fonts. On my website this became an issue because the fonts were not easy to read. It was odd because some fonts you can edit, while others you can't.

Vendor Response

Thank you for your honest review. We'll take into consideration your feedback to improve our service. You are welcome back anytime!

Replied February 2020

Chris W.

Verified reviewer

Design

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Great solution for Squarespace

Ratings Breakdown

Ease of use

Functionality

Pros:

The reviews module was very customizable and quick to get going. I haven't had any issues but when I have needed customer service help it has been positive experiences.

Cons:

There's a lag for the reviews to load when landing on each product page. It's not the end of the world but it noticeable and not sure if it is affecting overall site speed.

Vendor Response

Thanks for taking the time to review Wiremo, Chris. I'm glad you're enjoying it and that we've helped with any issues you have encountered. I'm sorry to hear about the experience you had with the loading speed of the review widget. We're actively working on a fix. We are also in touch with Squarespace representatives to build an app that will integrate more deeply into Squarespace, this will definitely improve the widget loading speed. P.S. Our widget is loading asynchronously it doesn't affect your actual page speed.

Replied May 2021

Rik C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Great App - looks great on our website and the customers love it!

Very pleased. Wiremo does the job it needs to do well and has definitely improved our website experience and sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Looks great on our website and integrates seamlessly. Have used Wiremo on both a SquareSpace website and now a Shopify website. Customer service is excellent - quick response times and fixes.

Cons:

A little pricier now that we have migrated to Shopify.

Vendor Response

Hi Rik, thanks for your review and feedback on Wiremo. I'm glad to hear you're enjoying the app so far! We love hearing that our customers are happy with our service and products. We'll be sure to pass along your kind words about customer service. If you have any other feedback or questions in the future please feel free to reach out at anytime!

Replied May 2021

Nicolae P.

Verified reviewer

Accounting

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed May 2021

Excellent app for product reviews

Wiremo is the perfect solution for all your product reviews needs. It will help you collect reviews automatically. My experience with Wiremo has been a breeze. They have great communication skills and quick responses to support requests

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wiremo is packed with a lot of automatic features that allow you to stop worrying about your marketing. Wiremo is an easy way to keep your website up-to-date with content that matters to potential customers in their area while you're focused on what's important: running your business.

Cons:

I once had an email template that I changed so much that my company's logo was off-center by two millimeters all because there were limited design choices available for me! Email formats should be easy enough for anyone with any level of experience or expertise to input their own ideas into them as well without having to make sacrifices like this one.

Vendor Response

Thank you so much for your review, Nicolae! We're really happy to hear that Wiremo is helpful and easy to use. It's always great when a customer can stop worrying about their marketing and focus on what they do best--running their business!

Replied May 2021

Samuel F.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2021

Really easy to use and amazing automation

Nice !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automation. Clearly the best feature of Wiremo ! Once the setup is done you just sit back and let the review come

Cons:

The fact that I need to have to subscription for the same website since it's bilingual and I use a subdomain. To this day I just have deploy it on the french version of my site for that reason.

Vendor Response

Thank you for your review! We're glad to hear that Wiremo has been a great help in automating some of the more tedious parts of your business. We love hearing feedback like this because it helps us improve our product and better serve our customers. If there's anything we can do to make your experience even better, please let us know.

Replied May 2021

Niya V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed May 2021

Best Option For My Website

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of Wiremo with my Squarespace eCommerce site was easy to install and customize according to look and functionality. I was able to setup everything in one day and customers have been able to leave reviews with no issues. Love it!

Cons:

I don't have any cons at this time using the software.

Vendor Response

Thanks for the review Niya! It's great to hear that Wiremo has been a good fit for you. We're always striving to make things easy and painless so I'm glad we were able to get this set up quickly and easily. As always, if you have any questions or issues at all don't hesitate to reach out.

Replied May 2021

Coretta J.

Verified reviewer

Cosmetics

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed June 2021

Wiremo Review

I am able to get the reviews on my website with Wiremo and that was my goal. Installing Wiremo wasn’t easy for me. I watched YouTube videos while I was setting up the software on my website. I still don’t have the reviews on my individual products and when I attempted to get help via the service chat I was told I didn’t have it installed in my website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost is reasonable for a small business.

Cons:

The back end of the software seems bare bone.

Reasons for choosing Wiremo

Wiremo was one of the extensions for Squarespace.

Vendor Response

Hi Coretta, thank you for your review. I'm sorry to hear that Wiremo was not as easy for you to set up as we would have liked it to be. We're always working on making the installation process easier and more user-friendly so please let us know if there's anything else we can do in this area. As far as reviews not being displayed on individual products... I've checked your profile and you never opened a ticket, you have one chat with one reply from our support and then no more replies from you. So, in order to get help start with an email to support@wiremo.co

Replied June 2021

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