CustomerX 2026: Benefits, Features & Pricing

Wondering if CustomerX is right for your organization?

Our Customer Success Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CustomerX

No reviews yet

Pricing

Pricing available upon request

About CustomerX

CustomerX allows you to optimize the relationship with your customers, managing all information and its lifecycle in one place. All to have satisfied customers, reduce churn and achieve sustainable growth with Customer Success.

CustomerX offers several features to track your customer engagement, customize journeys, apply NPS surveys and get feedback allowing you to prioritize actions.

And also consider having success metrics and expert support so you can get and deliver the best results.

CustomerX Screenshots

CustomerX Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

CustomerX Features

Popular features found in Customer Success
Customer Engagement
Onboarding
Reporting/Analytics
Usage Tracking/Analytics
More features of CustomerX
Account Alerts
Account Management
Activity Dashboard
Activity Tracking
API
Chat/Messaging
Churn Management
Collaboration Tools
Communication Management
Configurable Workflow
Contact Management
Customer Database
Customer Experience Management
Customer History
Customer Management
Customizable Branding
Customizable Forms
Customizable Reports
Engagement Tracking
Health Score
Monitoring
Multi-Channel Communication
NPS of Customers
Performance Metrics
Real-Time Data
Real-Time Notifications
Reporting & Statistics
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Widgets
Workflow Management