Ecosystems 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Ecosystems

4.7

(44)

Pricing

Pricing available upon request

About Ecosystems

Ecosystems is the leading software-as-a-service (SaaS) platform for collaborative customer value management. From sales to customer success, providers leverage Ecosystems to quantify and align with customers on the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into a centralized cloud asset for improved decisions throughout the organization. Check out our website to learn how leading companies such as Google Cloud, Palo Alto Networks, and ServiceNow use Ecosystems.

Ecosystems Screenshots

Ecosystems Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

per feature

No plan information available

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Ecosystems Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of Ecosystems
Account Alerts
Account Management
API
Communication Management
Contact Management
Content Management
Customer Engagement
Customer Management
Goal Management
Health Score
Onboarding
Performance Metrics
Reporting/Analytics
Reporting & Statistics
Revenue Management
Third-Party Integrations
Usage Tracking/Analytics
Win/Loss Analysis

Ecosystems User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.6

Have you used Ecosystems and would like to share your experience with others?

Patrick G.

Verified reviewer

Legal Services

1001-5000 employees

Used other for more than 2 years

Reviewed January 2019

VMO review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The VMO tool provides an overall picture of how MPS is working for my customer. It is a time saver for the ADM having Ecosystems take the data and format it in to the VMO tool for not only the customer but for HP to see where to guide the customer in to making decisions.

Cons:

The VMO tool need a help Icon that explains the how to use each slide and what the slide is trying to say. Examples of the value of the VMP tool. This tool is great, however unless you know where to look for the results it can be overwhelming.

Vendor Response

Hi Patrick, Thank you so much for taking the time to leave us a review! We are happy to hear that our VMO platform saves you and your customer time in formatting the data to help make more informed decisions. Thank you for your helpful suggestion on adding a help icon as we are always looking for ways to make a more seamless experience. Please feel free to reach out to us at vmo@ecosystems.us and we'd be happy to take you on a guided tour with examples of the value of the VMO. Thanks again!

Replied February 2019

Steven P.

Verified reviewer

Information Technology and Services

10000+ employees

Used other for more than 2 years

Reviewed January 2019

VMO Review

My customers always enjoy the way we can sum up the financials, compare usage, and make recommendations on ways to be more efficient and save them money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI has been improved quite a bit the last year and no longer feels as clunky or frustrating as it used to be. I like that I am able to add my own custom charts and graphs. VMO is able to collate a significant amount of data in one place and professionally present it in a streamlined way.

Cons:

It's tough to say. I had been irritated in the past with how we had to update a slide and click save, but recent updates have dramatically reduced that. I don't have any complaints, really.

Vendor Response

Hi Steven, Thank you so much for taking the time to leave us a review! We are happy to hear that you have a better experience since we've updated our UI. We are always looking for ways to improve so please feel free to reach out to us at vmo@ecosystems.us with any other feedback or questions. Thanks again!

Replied February 2019

Wanda W.

Verified reviewer

Computer Hardware

10000+ employees

Used other for more than 2 years

Review source

Reviewed May 2019

VMO Review

I've used VMO several times to close opportunities. When a customer sees how VMO can help them understand their current environment and help them determine future business decisions based on use today is invaluable.

Ratings Breakdown

Ease of use

Functionality

Pros:

VMO helps the customer really understand how devices are being used in their environment taking all the guess work out of the analysis. It's ability to help build a business case based on actual data collected is great!

Cons:

I do not have any Cons at this time, the software and support are excellent.

Vendor Response

Hi Wanda, Thank you so much for taking the time to leave us a review! We are happy to hear that our platform has helped you create strong, data-driven business cases for your customer to have a better analysis. We are always looking for ways to improve and we are curious about why you rated our ease of use, overall quality, and likelihood to recommend lower. Please feel free to let us know what we can do better for you to have a better experience. You can email us at VMO@Ecosystems.us. Thanks again!

Replied May 2019

Robert N L.

Verified reviewer

Information Technology and Services

10000+ employees

Used other for more than 2 years

Reviewed January 2019

VMO overview

My customers are not big on monthly or quarterly reports. But they do like the ability to go in and review on their schedule.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is not difficult to use and is easy to learn. The biggest plus is that it allows the customer to see their current practices and model possible savings by making changes in their print behavior.

Cons:

It can sometimes be a little hard to figure out until you've done it a few times. Sometimes the icons didn't make sense to me. But once you've used it a few times, you understand it much better.

Vendor Response

Hi Robert, Thank you so much for taking the time to leave us a review! We are glad to hear that your customer is able to easily use our software platform for current practices and model possible cost savings. We are always looking for ways to improve your user experience. Please feel free to reach out to us at vmo@ecosystems.us for any additional feedback or support. Thanks again!

Replied January 2019

Joni V.

Verified reviewer

Printing

10000+ employees

Used other for more than 2 years

Reviewed July 2019

VMO Review for Managed Print Services Strategic Business Reviews

The VMO offers an innovative way to present strategic views of a customer's business, while at the same time sections to show the 'state of the business' data important to my customers. I appreciate the Value Consultants with whom I work to craft the Business Reviews for my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is an innovative way to present business relevant data regarding customer priorities in their print environment. The VMO continues to innovate so that the platform provides insights into the customer business components of their print environment.

Cons:

The platform is restrictive in some ways regarding presentation of data sets and trends in the Insights and Innovations section. Some information is presented in Excel spreadsheet format, which is inconsistent and varies from the more innovative and standardized views data is presented throughout the platform.

Vendor Response

Hi Joni, Thank you so much for taking the time to leave us a review! We are happy to hear that you find our platform to be an innovative way to present relevant data and strategic views of your customer's business. We are always looking for ways to make your experience as seamless as possible. Please feel free to reach out to your value consultant or our team at VMO@Ecosystems.us to let us know how we can make your presentation of data sets and trends less restrictive. Thanks again!

Replied July 2019

Jacqueline S.

Verified reviewer

Information Technology and Services

10000+ employees

Used monthly for more than 2 years

Reviewed January 2019

VMO Strategic Business Reviews

The VMO has always partnered with me to create the perfect story for my customer. I am provided the ability to rave about their company's achievements, while offering additional avenues for improvement. In a quarterly customer review, where I introduced the customer to the platform, the meeting concluded with a standing ovation. The executives were thrilled with the education and knowledge they now held in their hands. Since that meeting, I have transitioned many customers, resulting in the same enthusiastic reaction. I'd like to specifically thank Ecosystems', for their partnership over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to navigate, and has an appealing user interface. The information is detailed and provides explicit data on how your business is performing and where to make direct improvements.

Cons:

There are no current items to list in this area.

Vendor Response

Hi Jacqueline, Thank you so much for taking the time to leave us a review! We are so happy to hear that you've had such a wonderful experience with our VMO platform and being able to create personalized, compelling stories for your customer. As always, please feel free to reach out to us at vmo@ecosystems.us for any support you may need. Thanks, again, for your kind words!

Replied January 2019

Jerry S.

Verified reviewer

Computer Hardware

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed May 2019

VMO adds great business value and insight

The Value Management Office helps you to align your business needs with the data and analytics necessary for meaningful insight, allowing one to have the information needed to understand the value in order to make the right business decisions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aside from the useful data analytics, the Value Management Office (VMO) offers one the ability to insert key milestones and other metrics for managing business timelines which is helpful in any business opportunity or project case.

Cons:

No downside to this software. If you want a feature that is not yet available, the VMO team is flexible to work with on your requests.

Vendor Response

Hi Jerry, Thank you so much for taking the time to leave us a review! We are happy to hear that our platform has been helpful in your business opportunities and project cases. We love getting to work with clients like you and are always looking for ways to improve. Please feel free to reach out to us at VMO@Ecosystems.us with any additional feedback or insights to make your experience the best. Thanks again!

Replied May 2019

Verified

Reviewer

Consumer Services

10000+ employees

Used monthly for more than 2 years

Reviewed February 2019

VMO

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Customers are most impressed by the what if analysis - seeing the financial impact of their usage and proposed future usage

Cons:

lack of portability - customers want to be able to more easily share slides

Vendor Response

Hi, Thank you so much for taking the time to leave us a review! We are happy to hear that your customers have been able to benefit from the what if analysis to see the financial impact of their usage and proposed future usage. We would love to hear more details on what slides your customers are looking to share more easily and in what way. Please feel free to reach out to your value consultant or our team at vmo@ecosystems.us and we would be happy to see what we can do to make your slides more portable. We are always striving to make your experience seamless. Thanks again!

Replied February 2019

Verified

Reviewer

Business Supplies and Equipment

10000+ employees

Used weekly for more than 2 years

Reviewed April 2019

Value added selling under the VMO

Helps to keep the entire team on track.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Value Management Office allows the team to collaborate in one place. It helps keep the team on track during the sales cycle. If senior management needs a review the software can create automatically a power point overview.

Cons:

Would like to see a more robust time line.

Vendor Response

Hello, Thank you so much for taking the time to leave us a review! We are happy to hear that our platform provides a central location for your team to collaborate in during the sales cycle. We are interested in hearing more about what you are looking for in a robust timeline. Please feel free to reach out to us at VMO@Ecosystems.us with any questions or additional feedback. Thanks again!

Replied April 2019

Verified

Reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 2 years

Reviewed April 2019

VMO tool...Adding value to your clients

Great way to take a client from first call to steady state customer.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use interface. Good graphics and layout. Multiple people have access to work as a team. Overall a great client management tool.

Cons:

Some previous limits in some windows, but always being updated.

Vendor Response

Hello, Thank you for taking the time to leave us a review! We are happy to hear that you're able to leverage our VMO platform to collaborate with your team with an easy-to-use interface. We are always looking for ways to improve so please feel free to reach out to us at VMO@Ecosystems.us with any additional feedback on the limitations you are running into in your windows. Thanks again!

Replied April 2019

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