DentiMax 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

DentiMax

4.5

(94)

Pricing

Starting at $169.00 per month

About DentiMax

DentiMax is one of the only solutions to offer a complete Digital Sensor, Imaging software, and Practice Management Software solution, which can be purchased individually or as a bundle. The software is available to be installed locally on any Window-based device or hosted in the cloud as a SaaS application for either the Practice Management Software or Imaging Solution. The combined suite offers features such as integrated x-rays in the charting screen, easy insurance and claim management, and electronic registration and documents, all in a single solution.

DentiMax is a Comprehensive software which has features like the ability to track employee time, verify patient insurance online, schedule appointments, process payments, maintain detailed accounting, electronically send prescriptions, patient communications and appointment reminders via text and more.

Clinics can also use DentiMax's imaging tools or integrate their existing imaging system to generate digital x-rays of the tooth, making it a versatile solution. DentiMax supports over 25 third-party sensors including Eaglesoft, Dentrix and Softdent. DentiMax also offers free trials for each product.

DentiMax Screenshots

DentiMax Pricing and Plans

Starting price: $169.00 per month

Free Trial

Free Version

In-Office

$169.00

flat rate, per month

Plan includes:

Unlimited Support
Scheduling
Billing
Payment Processing
Charting
Treatment Planning Module
In-Office Kiosk

DentiMax Cloud Core

$299.00

flat rate, per month

Plan includes:

Automated Messaging
Billing
Scheduling
Treatment Planning Module
Web Kiosk
Credit Card Processing
2-Way Patient Texting
Charting

DentiMax Cloud Executive

$549.00

flat rate, per month

Plan includes:

8 Training Hours
Practice Stats Dashboard
Secure Portal
Starter Cloud Imaging Package
Text Statements
Realtime Insurance Eligibility
Realtime Claim Status
eClaims
Communicator

DentiMax Cloud Unlimited

$669.00

flat rate, per month

Plan includes:

10 Training Hours
Patient Education License
Unlimited Cloud Imaging Package
Unlimited Text Statements With E-Pay
eRX

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DentiMax Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of DentiMax
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Automatic Backup
Billing & Invoicing
Customer History
Customizable Reports
Customizable Templates
Dental Practice Management
Document Management
Document Storage
Document Templates
Electronic Payments
Email Reminders
EMR/EHR
Image Enhancement
Patient Communications
Periodontal Charting
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
Scheduling
SMS Messaging
Third-Party Integrations
Web Forms

DentiMax User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

22%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.4

Functionality

4.4

James B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Big Mistake

Previously 1

I am going to purchase another software, even though I spent a huge amount for Dentimax.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

Customizable charting and templated clinical notes.

Cons:

Absolutely horrible customer service. Our IT guy notices that they change the security settings making our system more venerable, without letting us know.

Becki H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Best PMS with Everything You Need

Overall, once we got everything up and working it is by far the best software in dental. Easy to use and learn how to use it. Training is great with [sensitive content hidden] is great in Sales. Super helpful and efficient. You get to know the team in support so it helps for future calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used several softwares and Dentimax has it all. It is straightforward and simple to learn and use. The line item accounting makes it easy to see exactly what's going on. The charting is simple and all on one screen with notes. The integration with DentalXChange is a must have to make claims a breeze. We get paid faster and claims go out clean the first time!

Cons:

The support is my least favorite of all the cloud based software companies I have used. We did a conversion and it was rough. Follow thru lacked and several parts and ons weren't activated. Once we got a hold of someone the team itself is great, but sometimes it is impossible to get ahold of support. There is one number for everything and if you're on hold and get to number one and it's been too long you get hung up on. I have learned the better times to call and it is better but support could use work. You have to wait weeks to get an appointment to add something or fix something that isn't critical to the performance of Dentimax.

Reasons for switching to DentiMax

Trying to find an easy to use program that had great reporting, line item accounting, easy claims processing, patient communicator, etc.

Vendor Response

Thank you so much for taking the time to provide feedback to us Becki! We are so glad your experience with Sales and Training has been great, and thrilled that you love the software (we love line item accounting too!). I’m sorry if you experience with Support has been challenging. We do have a feature on our phone system to hold your place in line to receive a call back to avoid the wait times (which vary depending on the day, time and season), as well as the option to email support@dentimax.com and receive a ticket number that we will call you back on if that is easier for you. If you have any additional feedback you would like to share, please feel free to get in touch with me directly at alicia@dentimax.com. All the best to your success!

Replied April 2024

Michael C.

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Since upgrading

Great product and value with really good support if needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Several of small bugs have been corrected.on the 2018 upgrade. The integration of practice finances, with clinical relevant documentation and dentimax imaging make this all you need to run a practice. Offers a cloud based or server based option, text and email notifications, so u don't have to use outside vendors

Cons:

Really none significant. There are a few tasks that require sequencing and careful execution, but once you have done it a couple times it's easy. Like applying credit adjustments where you want them to go, and billing secondary claims

Julie S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Cost-effective, quality product

We have been using Dentimax since opening our practice in 2018. We have been pleased with the cost of sensors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost-effectiveness, quality of radiographs, ease of use, and it's relatively easy to train new employees to work with the software

Cons:

Not as many features as some other programs; did not like having to pay for software twice when transition occurred.

Esther C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed October 2024

DentiMax Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great for note taking and storage and patient education

Cons:

Can be more organized and easy to navigate

Vendor Response

Thanks so much for the feedback, Esther! We very much appreciate you and would love to connect and get more feedback from you. We’ll be in touch soon!

Replied October 2024

emily b.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2024

Switched from Easy Dental to Dentimax

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It looked easy to navigate Check eligibility quickly Easy to make new patient appointment files

Cons:

Inputting claim payments Creating secondary claims Lots of clicking to get where you need to go. Wish our patient history imported from old system.

Vendor Response

Hi Emily! Thank you for taking the time to leave a review for us. We appreciate your feedback! We have a quick and easy payment screen you can use to enter individual or bulk checks that works just like an EOB reads. Additionally, you don’t have to create secondary claims, just mark the patient claim ready to bill after your primary pays (right click, change secondary status to ready to bill) and send the claim out! Nothing to create here— we automate it for you. Unfortunately we can’t convert all of your old data (100% data conversion is pretty unheard of in the industry unless it’s with the same company), but I am glad you have what you need to move forward. We will be happy to provide you additional training if you would like to walk through the payment or claim process—just let us know! Sincerely, DentiMax Training

Replied April 2024

Rita B.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Rancho cucamonga dental office

Horrible to get help . Wait a week or 2-3 weeks nothing works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use . That the only reason

Cons:

None of statements figures are correct or it print out zero. Patients balance comes out zero or depends what statements are correct but its horrible . I have called numerous of times. Paying $199 per month fir nothing.

Reasons for choosing DentiMax

Honesty I do not know

Vendor Response

Hi Rita, Thank you for reaching out. We try to help every one of our clients regardless of their level of expertise. It looks like we have spoken to your practice about 5 times in the last 3 weeks and have helped with training issues for your ledger which was causing an issue for you being able to print a statement. I do see we were able to help with this, and also had scheduled a follow up training on the ledger to assist your practice with other accounts, which has been canceled by your practice. We will be reaching out today again to see how we can assist. If you need immediate help, our average hold time today is approximately 2 min and 41 sec, or if you prefer, you can request a call back in our phone system to hold your place in line. We look forward to providing you excellent customer service. Thank you.

Replied July 2021

Monique L.

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Dentimax is not very user friendly but if you are working on a budget it might be one to consider.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.

Cons:

The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.

Vendor Response

Hi Monique, Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs. 1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591 2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”. 3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require. 4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well. Please let us know if you would like additional assistance in training. Thank you kindly, Alicia Dieujuste

Replied January 2019

Mark M.

Medical Practice

Used unspecified for unspecified

Review source

Reviewed April 2014

Great potential, great first impression, poor execution

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

They have very responsive support and training staff. The detailed product help files that are packaged with the product are full of very useful information. There are lots of training materials online. Compared to the competition, it's probably the most user-friendly interface. It doesn't require expensive hardware run.

Cons:

It's not designed for modern small office networks with domain security. DentiMax requires all users that work with DentiMax to have administrative rights to the PC the software is on. This opens the PC and the network it's on to security breaches since everyone can access everyone else's files on the PC. It performs poorly compared to competitors. The response time is around 3-5 seconds for Patient record retrieval on a 1 Gbps network and high powered servers. This happens for most clicks on the screen when checking a patient in. It makes conducting business on a busy day very frustrating. There are numerous little issues such as the mouse cursor not changing to an hour glass to let you know it's thinking. You keep clicking again and again, wondering if the software is stuck. This eventually causes a problem where support has to go to the DentiMax server and clean up "dead" connections. Closing the program causes a bunch of error messages to appear on screen that you must close individually or kill using the task manager. This happens 98% of the time you close the program. DentiMax is aware of the issue but appears unable to fix it, even after being aware of it for over six months. The DentiMax feature to force users to change their passwords does not work, and support hasn't been able to figure out why either. DentiMax imaging allows any user with access to a DentiMax PC - even with the lowest access rights - to reach directly to the server the images are on and delete those images - even all of them, everything at once. They can't see the images, but they can delete them all. Imaging is not client-server software. There is no server keeping everything safe, and the software requires users to have local administrator access to the image storage folder to work. I luckily I had backups when some images where inadvertently deleted. Their document imaging system doesn't work well in Windows 7. It works well with Windows XP. Windows XP is no longer supported by Microsoft. Again, we had to call support to help them make things more stable for us. The online help for DentiMax is great. The report designer is a third-party product DentiMax purchased. The online help tells you to get the user guide for the reporting tool from the install CD, but there is no documentation on the install CD.

Renee M.

Medical Practice

Used unspecified for unspecified

Review source

Reviewed January 2015

Great Dental Software - Reasonable Cost

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

DentiMax is easy to use and reasonably priced. The tech support is extremely helpful and even cheerful. They are available without a long wait like other, better-known dental software companies. I've always spoken to a representative who is located in the USA and who answered questions quickly. After the initial DentiMax training, the software follows a logical order, making finding your own answers to questions easy. I paid for an extra hour of training, which I used after I had a few questions and now feel very confident in using all of the functions and customizing fields to my own preferences. I am not highly computer savvy, but Dentimax follows a distinct pattern of thinking that even I can negotiate through the different pages, such as setting up perio and dental charting, ledgers, etc. If you are looking for excellent dental software and have been talking to reps from the 'big' companies, I'd suggest looking at DentiMax. The differences are about nil, but the cost difference will be huge. I work in two dental offices, besides my own alternative practice business, using the two big company software packages in my private practice jobs. Knowing these other two dental software systems allows me to compare directly. DentiMax offers everything the others do, as far as I can tell. So why pay more?

Cons:

The only one thing I don't like about this software is that probe readings for bleeding points have to be noted before the actual pocket reading or after you finish with pocket numbers. If you chart '5mm' , then bleeding, it advances to the next surface and the red bleeding point will be in the wrong spot. In reality, I won't know if a pocket is going to bleed until I have measured the pocket, so I want to chart the millimeter number and then the bleeding rather than the reverse. You can just go back to the sextant, quadrant, or arch to click on each bleeding point, but this makes charting slower. This is the same problem with Eaglesoft. Dentrix has this one right with charting the millimeter number, then pressing the 'B' key to note a red bleeding point as it actually occurs. For example, press '5B' and you get a 5 mm pocket with bleeding by just clicking on 2 keys. I can't imagine why the bleeding point needs to be noted first.

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