iR*EDI 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iR*EDI

4.3

(26)

Pricing

Pricing available upon request

About iR*EDI

iR*EDI is an electronic data interchange (EDI) platform that helps businesses electronically exchange business documents such as purchase orders (PO), invoices and advance ship notices (ASN) between trading partners. Employees can utilize the translation engine to translate X12, EDIFACT, XML, ODETTE, VDA, Tradacoms and other forms of proprietary data into EDI files.

Features of iR*EDI are collaboration, communication management, data recovery, HIPAA compliance review, analytics, and more. It allows users to resend outbound transactions, view document status by user-defined formats, archive files and reprocess inbound transactions. Additionally, it provides businesses with reports on translation activities and includes document journal capabilities for failsafe and recovery measures.

iR*EDI offers an API, which allows users to import data and integrate the solution with third-party enterprise resource planning (ERP) systems. It can either be deployed on-premise or hosted in the cloud. Pricing is available on request and support is extended via online measures.

iR*EDI Screenshots

iR*EDI Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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iR*EDI Features

Popular features found in EDI
Alerts/Notifications
Archiving & Retention
Database Support
Data Import/Export
Exceptions Management
Multiple Data Sources
Order Entry
Reporting/Analytics
Third-Party Integrations
Workflow Management
Workflow Scheduler
More features of iR*EDI
API
AS2 Capability
Automated Scheduling
Communication Management
Dashboard
Data Mapping
Data Transformation
Document Storage
Email Management
Multiple Format Support
Purchasing & Receiving
Real-Time Data

iR*EDI User Reviews

Overall Rating

4.3

Ratings Breakdown

46%

42%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.3

Functionality

4.0

Erick V.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

EDI for Enterprise

We've been working with Radley for long time, and in general we have a good experience with them. They have a very professional team and are able to help any time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The technical support is really good. They keep in touch with you fast and can resolve problems. They customer experience is really good with Radley.

Cons:

It's expensive. There are many other options in the market for much less money, but the service and support is really good.

Richard J.

Verified reviewer

Automotive

501-1000 employees

Used daily for more than 2 years

Reviewed March 2019

Generally working service - Trouble with changes

Overall, we have been okay with the general use of Radley's iCARaS, and the Support Team is good at their job, but Development leaves a lot to be desired.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works the way it is setup to work. If you set it up to be very restrictive, and can run like that, Radley's iCARaS will work well for you.

Cons:

Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors. And correcting those errors requires support from Radley's Development Team, which has no strict schedule for producing fixes. There have been months when we never heard back from the Development Team.

Vendor Response

We appreciate the feedback and will be following up with ROKI America. Recent updates to the customer portal give customers visibility to their issues in the development queue without calling for a status update.

Replied April 2019

PAUL G.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Reviewed March 2019

Radley Review 2+ years of use

I works for the small project we are doing for Honda. I would not recommend this system for anyone wanting to run a full Operation with this system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None. I am not a Fan of this system at all, Not user friendly. I started working in Warehousing in 1992 and this is by far the worst system I have ever used.

Cons:

No book or sop. Just basically the sales book they gave us. No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.

Vendor Response

Thank you for providing this feedback. We will follow up with GERHART on any concerns and provide a copy of the training guide. Also, we will provide assistance in accessing the standard documentation embedded in the product.

Replied April 2019

Joe U.

Verified reviewer

Mechanical or Industrial Engineering

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2019

Best EDI Software Around

I have been using iCARaS from Radley since it was just CARaS. For over 20 years and I have not been disappointed with the software at all. The cost of the software maintenance is well worth it! I have had nothing but positives with every aspect of Radley software and the company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Radley out of the box works with our Syteline software we have in our 2 Mexico facilities and that I was able to custom write programs to use the files we export to also import the data into our Vantage software. The setting up of a new trading partner is very simple as well as the support we get from the Radley techs. I also like that the software just RUNS and patching is very easy!!!

Cons:

There is nothing negative to say about the software

Neil V.

Verified reviewer

Military

51-200 employees

Used daily for more than 2 years

Reviewed March 2019

Dependable Solution for Small to Medium Sized Business

Overall we have had a very positive relationship with Radley for the 10+ years we've been partnered with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software overall is intuitive to use. Reliability is a strength of Radley, as is the quality of service provided by the folks in customer support.

Cons:

Nothing stands out as needing to change to make the software more desirable. A facelift of the interface could make the software more cosmetically consistent with other web 2.0 softwares.

Vendor Response

We always like to hear positive input from our long time users, thank you for your feedback and high ratings of our customer service. Updates to the user interface are an important topic and are currently being addressed for future development.

Replied April 2019

Jon C.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used daily for more than 2 years

Reviewed March 2019

Radley is A++

Customer support has been fantastic. I have been working with Radley for nearly 20 years and I have nothing but wonderful things to say about Radley.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software integrates well with our ERP package and is highly customizable

Cons:

Flat file based. This is old technology. We need a database!!!

Vendor Response

Thank you for the great review and for being a customer for over 20 years. These long time partnerships really mean a lot to us. Sometimes we are required to work within the existing interface of an ERP. But we constantly seek new ways to integrate with our business partners and take customer suggestions into account for future development projects. We appreciate your feedback and look forward to many more years together.

Replied April 2019

Brian L.

Verified reviewer

Mining & Metals

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Radley Scanning

Our biggest issue when we started was to streamline our shipping process. As time went on we added production tracking and the use of their customized productivity monitor. The Radley Scanning Solution helped us streamline our production process and took out the human error.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the customized productivity monitor that Radley created for us. Their customer support for their product is very good. Always there to help when they were needed.

Cons:

There was really nothing we disliked about their software.

Reasons for choosing iR*EDI

Radley offered a better overall solution and support. Their hardware package was also better and more dependable.

Verified

Reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Reviewed March 2019

Good support product looks dated

Our sales rep is great and the support is helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once the users are familiar with the product they are able to find their information do the needed EDIs and print labels.

Cons:

The platform of java adds extra work in getting users working or troubleshooting. I wish the interface was more up to date and cleaner. I picture a person asked to do a task in Radley that has never used the software should be able to navigate without instruction.

Vendor Response

Optimizing the user interface is a frequent topic of discussion as we plan for long term development projects. Thank you very much for providing your feedback.

Replied April 2019

Joseph K.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Reviewed March 2019

Radley IAC

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Radley to interface with Hondas EDI system. For the most part they do transactions between QAD and Radley are seamless.

Cons:

I often have issues getting in touch with after hours support for communication past 5 PM.

Vendor Response

IAC has access to extended support hours from 6:00pm to 7:00am. Specific instructions for contacting support will be forwarded to ensure the information is on-hand.

Replied April 2019

Verified

Reviewer

Automotive

Used daily for more than 2 years

Review source

Reviewed November 2017

Use on a daily basis. Great support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to toggle through menus. Ability to make changes within each tier are simple and easy to comprehend. If a problem occurs the support team is always friendly and very helpful.

Cons:

The scanning system for each label and producing the Quick receive labels. Going back and placing the new labels on the containers is time consuming.

Showing 1 - 10 of 26 Reviews

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