SapphireOne 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SapphireOne

4.8

(6)

Pricing

Pricing available upon request

About SapphireOne

SapphireOne is a premier integrated Enterprise Resource Planning (ERP) and accounting software solution, meticulously crafted to streamline and enhance the complex operations of medium to large organisations. Designed with a focus on efficiency, data accuracy, and informed decision-making, SapphireOne is the ideal choice for businesses seeking a robust, user-friendly platform that caters to a diverse array of industries. One of the standout features of SapphireOne is its commitment to data sovereignty. As a 100% on-premises solution, it ensures complete control over your data, eliminating reliance on external cloud services. This is particularly crucial for organisations with stringent data sovereignty requirements, providing peace of mind and security.

SapphireOne boasts comprehensive capabilities that cover a wide range of business operations without the need for additional software. It seamlessly integrates across various devices, platforms, and locations, making it perfect for organisations with a mobile workforce or multiple sites. The Sapphire Web Pack allows real-time access to live SapphireOne data from any internet-enabled device, facilitating on-the-go management of oper...

ations such as point-of-sale and inventory management. This ensures your team can make informed decisions anytime, anywhere, enhancing operational efficiency and responsiveness. Customisation and scalability are at the core of SapphireOne's offerings. It provides unparalleled customisation options, including permission-based access for precise control over data visibility and editing. Its scalable nature supports an unlimited number of companies and Web Pack users, adapting seamlessly to your organisation's growth. Our dedicated Australian-based support team, enhanced by AI capabilities, ensures prompt and effective issue resolution. An extensive online Knowledge Base is also available for self-service assistance, empowering your team to find solutions quickly and efficiently. SapphireOne encompasses eight primary modes, each designed to address specific operational areas within your organisation. These include comprehensive financial management, powerful inventory tools, complete job project management, and tailored fixed asset management. Additionally, SapphireOne simplifies payroll processing and human resources management, offers business intelligence tools for customisable reporting and data analysis, and provides a versatile set of utilities for system settings and security. The Workbook mode offers a general set of inquiries, including contact management and document management, further enhancing your organisation's operational capabilities. Beyond these core functionalities, SapphireOne includes CRM capabilities to manage customer interactions and drive sales growth, with optional soft phone functionality. The Document Management System (DMS) enables efficient document and digital media management, further enhancing your organisation's operational efficiency. SapphireOne's operational philosophy is centred on simplicity, efficiency, and partnership. We transform complex business processes into practical solutions that enhance daily operations. Our collaborative approach ensures that SapphireOne is tailored to meet the specific challenges faced by your organisation, allowing your team to focus on critical tasks. Implementing SapphireOne is a strategic decision that streamlines your ERP, CRM, and accounting processes. The transition is designed to be smooth, with minimal disruption to daily operations. Sapphire Gateways facilitate efficient data migration from legacy systems, and SapphireOne supports a wide range of third-party integrations. In conclusion, SapphireOne is dedicated to excellence, offering a comprehensive ERP solution that upholds the highest standards of quality and performance. Explore how SapphireOne can enhance your organisation's efficiency and support growth objectives by taking the next steps with us.

SapphireOne Screenshots

SapphireOne Pricing and Plans

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Free Trial

Free Version

SapphireOne

Pricing available upon request

No plan information available

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SapphireOne Features

Popular features found in Accounting
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Fund Accounting
Income & Balance Sheet
Multi-Currency
Payroll Management
Project Accounting
Purchase Order Management
Tax Management
More features of SapphireOne
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Approval Process Control
Approval Workflow
Audit Management
Audit Trail
Automatic Billing
Bank Reconciliation
Bid Management
Bill of Materials
Bills of Material
Budget Management
Budget Tracking
Business Intelligence
Business Process Automation
Cash Flow Management
Cash Management
Change Order Management
Chart of Accounts
Claims Management
Collaboration Tools
Communications Management
Compliance Management
Compliance Tracking
Core Accounting
Cost Management
Cost Tracking
CRM
Currency Conversion
Customer Database
Customizable Reports
Dashboard
Data Analysis Tools
Data Import/Export
Data Integration
Data Security
Distribution Management
Document Management
Document Storage
Driver Settlements
Email Templates
Encryption
Enterprise Asset Management
Equipment Tracking
Expense Management
File Sharing
Financial Analysis
Financial Consolidation & Close Management
Financial Data Protection
Financial Management
Financial Reporting
Fixed Asset Management
Fleet Management
For AEC Industry
For Distributors
Forecasting
For Medical Purposes
For Trucking Industry
Fuel Tracking
Gantt/Timeline View
General Ledger
HIPAA Compliant
HR Management
IFTA Reporting
Income/Expense Tracking
Integrated Business Operations
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Tracking
Journal Entry Processing
Manufacturing Planning
Marketing Management
Materials Management
Medical Billing
Medical Coding
Mileage Tracking
Mobile Access
Multi-Location
Multiple Projects
Notes Management
Online Payments
Order Management
Payment Processing
Payment Reconciliation
Procurement Management
Profit/Loss Statement
Project Costing
Project Management
Project Planning/Scheduling
Project Time Tracking
Purchasing & Receiving
Quotes/Estimates
Real-Time Data
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Resource Allocation & Planning
Resource Scheduling
Revenue Recognition
Sales Management
Sales Order Management
Sales Tax Management
Search/Filter
Secure Data Storage
Status Tracking
Subcontractor Management
Subscription Management
Supply Chain Management
Task Management
Third-Party Integration
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Transaction History
Transaction Management
Trip Logs
Visual Analytics
Warehouse Management
Workflow Management

SapphireOne Integrations

WooCommerce

PayPal

SPS Commerce

Anaconda

EasyPost

Stripe

See all 12 integrations

SapphireOne User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.3

Value for money

4.8

Customer support

4.8

Functionality

4.7

Have you used SapphireOne and would like to share your experience with others?

Don N.

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Sapphire One - Not for the faint hearted but worth the effort

As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business. Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software. We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

1. Logical 2. Reliable 3. Disciplined with strong audit and security controls. 4. Flexible 5. Constantly evolving functionality. 6. Prompt, effective support.

Cons:

1. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use. 2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.

James B.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Best Mac OS ERP Accounting Software in the market

We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack. We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team. We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner. The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office!), runs on Mac and/or Windows, Payroll, and much more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Anwar B.

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Flexible enough to accommodate almost every need in our organisation

It has a stable platform and is user friendly. Make sure you use their training program which will save your time and make your job easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an adaptable and flexible product which is very important as it gives the functionality for the range of activities we have to monitor and record. The SapphireOne ERP Accounting system is very dynamic as it is capable of gathering data from various areas of our garments business. It encompasses entire operational landscape for our company which provides us the scope to access all information in terms of sales, purchase, order management, inventory and many others.

Cons:

Since the system is continuously updating, you would need to make sure that you keep updated with the software. Saying that, their support team is always ready to provide assistance in this regard.

Alison P.

11-50 employees

Used other for more than 2 years

Review source

Reviewed May 2017

SapphireOne is worth the investment

We have been using their software for many years and it is always progressive. Its diversity has been great for creating a central source for ALL our accounting needs. We have found it to be an excellent solution for all our ERP, Accounting, CRM needs. So we don't need any third party support to supplement our requirements

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists. SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.

Cons:

The vastness of SapphirOne's capabilities can sometimes be overwhelming for new users, but the program being complex is not necessarily complicated and they are more than willing to assist new staff.

Danielle Q.

Verified reviewer

Farming

2-10 employees

Used daily for free trial

Review source

Reviewed February 2019

Feature Rich Program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comes with everything out of the box -- financials, project management, warehouse management, almost everything -- you name it and it's probably there. They allow multi-entity and multiple currency.

Cons:

Connecting via the web or using mobile devices is very limited. I guess it's because it's not a cloud program, but it's a setback at times.

Loren S.

Used unspecified for unspecified

Review source

Reviewed January 2017

Excellent software

I have been using the SapphireOne software for over 10 years. I work in a large organization and we have a lot of extremely demanding requests, which SapphireOne meets on a daily basis. The SapphireOne support team are very efficient for their assistance with any queries and issues that we may have. They are always happy to hear suggestions for new features and functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Showing 1 - 6 of 6 Reviews