Messangi 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Messangi

4.6

(7)

Pricing

Pricing available upon request

About Messangi

Messangi is a customer engagement and lead capture solution that helps businesses send personalized content and brand experiences throughout the customer journey. It is a multi-channel tool that allows staff members to initiate and manage interactions via Email, SMS, Push Notifications, mobile wallets, and more from a centralized platform. It also comes with an application programming interface (API), businesses can integrate the platform with several third-party solutions.

Messangi Screenshots

Messangi Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Messangi Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Messangi
2-Way Messaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Autoresponders
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chatbot
Chat/Messaging
Click Tracking
Contact Database
Contact Management
Content Creation
Content Management
Conversion Tracking
Coupons
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Discount Management
Drag & Drop
Email Campaign Management
Email Management
Email Marketing
Email Templates
Engagement Tracking
Event Triggered Actions
Forms Management
Gamification
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Notifications
Lead Segmentation
List Management
Location-Based Marketing
Mass Texting
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Optimization
Multi-Campaign
Multi-Channel Attribution
Multi-Channel Marketing
Multi-Language
Online Forms
Polls/Voting
Push Notifications
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Rewards Management
Scheduled Messaging
Shortcodes
SMS Marketing
SMS Messaging
Social Media Integration
Subscriber Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text-to-Win
Third-Party Integrations
Visual Analytics
Web Forms

Messangi Integrations

Medallia Experience Cloud

Bright Pattern

Messangi User Reviews

Overall Rating

4.6

Ratings Breakdown

57%

43%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.9

Functionality

4.7

Have you used Messangi and would like to share your experience with others?

Steve C.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Reviewed March 2022

Messangi - reliable and effective

We utilize Messangi to deliver 2-way SMS messages for Qtrac.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SMS delivery is good, and their service is responsive.

Cons:

Recently, Messangi improved their "Reports" and we are now finding it easier to understand our usage.

Alejandro Y.

Verified reviewer

Telecommunications

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Una plataforma multicanal novedosa

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Su facilidad de uso y escalación es admirable.

Cons:

Las funcionalidades que tienen son las necesarias.

Arbi M.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Reviewed March 2022

Great Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The application is reliable. Messangi has a great support team that is always responsive.

Cons:

I would like to see improvement in the reports and analytic part of the application.

Jacobo P.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 12 months

Reviewed December 2022

Fácil uso

Ah sido adecuada en los productos q tenemos

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Es de fácil uso la plataforma, y el soporte es rápido

Cons:

Funcionalidades que no se tienen y toca desarrollar integraciones

Yolanda M.

Verified reviewer

Telecommunications

1001-5000 employees

Used monthly for more than 2 years

Reviewed February 2022

Customer centric company, multifunctional software for awesome customer engagement.

My overall experience with Messangi has be a pleasant one, the support and customer service staff have been very supportive and the software allows effective communication to my customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Availability of multiple channels of reaching and engaging my customers. The customer support team is easily accessible and customer centric they pay attention to turn around time for the resolution of queries.

Cons:

There is a limitation in characters for the Blast title, however this not a major issue.

Vendor Response

Thank you for your review Yolanda! We are glad to hear that you are satisfied with our support. We aim to provide the most personalized and accesible customer support possible. It is an industry standard that sms messaged have a limit of 160 characters due to some carrier limitations. We will reach out to understand your use case and find some alternatives.

Replied February 2022

Fabian G.

Verified reviewer

Telecommunications

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2022

Excellent product, all in one place

Every single interaction I've had with Messangi has been pleasant, helpful, and positive. They're true experts in their field! It is a very good platform for allowing our content service to engage our audience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Messangi has a lot of documentation around all of their funcionalities. Their customer service is very good . They also have a lot of useful features for their customers to utilize. What I like the most is that I can manage all my communications in one place and with the reports I can evaluate how effective my campaigns are.

Cons:

No problems so far, and nothing negative comes to mind.

Vendor Response

Thank your for your review Fabian! We are glad to hear that our platform has met your expectations. We look forward to keep helping you improve your customers' experiences.

Replied February 2022

Nastascia M.

Verified reviewer

Telecommunications

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed February 2022

Messangi Platform Review

My experience with Messangi has been good. The learning curve is not steep and this platform has really made it easier for the business to communicate to a large group of customers within a matter of minutes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Messangi's interface is very user friendly. The analytics displayed on the dashboard is very simple, yet effective. Its bulk messaging capability is exceptional as messages are sent quickly. The feature which allows users to preview the message on an iPhone or Android is also a plus!

Cons:

A drawback of this platform is that regular users cannot create new alpha tags, but a member from the support team will quickly get this done.

Vendor Response

Thank you for your review Nastascia! We are glad to hear you find our platform UI friendly and intuitive. You can automate the provisioning of new codes using our Enterprise Manager UI that manages all accounts, routes and users. We'll reach out directly to walk you through this module.

Replied February 2022

Showing 1 - 7 of 7 Reviews