Cisco IPICS 2026: Benefits, Features & Pricing

Cisco IPICS is a mass notification solution that helps businesses in retail, education, healthcare and other industries deliver updates about incidents through images, audio messages and video clips. It lets users utilize the push-to-talk (PTT) technology to broadcast voice messages across multiple channels including landline, cell, IP and satellite phones.

Cisco IPICS's dispatch console allows users to create incidents, select specific broadcast channels, set alert tones, mute channels and more. Supervisors can create audio broadcasting channels, ensuring quick delivery of critical information during emergencies. Additionally, administrators can provide overall user and data security by configuring access control and remote authentication dial-in user service (RADIUS).

Cisco IPICS facilitates integration with several third-party systems including digital radios, IP phones and PTT solutions. It also provides iOS and Android mobile applications, ensuring two-way communication. Pricing is available on request and support is extended via documentation, phone, email and other online measures.